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Kansas City, Missouri, United States
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5K followers
500+ connections
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Brett Slaterbeck reposted thisBrett Slaterbeck reposted thisSoftware alone doesn't sell more cars—processes do. Throughout my time in the field, I’ve seen a recurring theme: even the best tools fail if they aren’t aligned with actual customer behavior. I’ve spent my career helping dealer groups bridge that gap by building workflows that actually stick. I want to help groups audit their current processes. This year, I’m opening up my calendar for consultations. Let's build long-term strategies for two major areas in the dealership: Vehicle Acquisition: Turning your service drive and street purchases into a predictable inventory engine. Service-to-Sales: The exact moment a service customer becomes a buyer and acting on it. The How. I tailor the platform to align with specific customer triggers and behaviors unique to your market. When the workflow matches the person behind the wheel, the results follow. If you’re looking to optimize your group’s performance or feel like your current processes are leaving opportunities on the table, let’s talk. Interested in a process audit? Drop a comment below or send me a DM, and let’s see how we can bring more success stories to your organization.
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Brett Slaterbeck shared thisLucas Bixler is #hiring. Know anyone who might be interested?
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Brett Slaterbeck reposted thisWe are hiring! There is an open Account Manager position in Massachusetts! Click here for open roles and descriptions! https://lnkd.in/gxa2yt58 https://lnkd.in/gR7vtb4Z
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Brett Slaterbeck reposted thisBrett Slaterbeck reposted thisRobert Stepp is #hiring. Know anyone who might be interested?
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Brett Slaterbeck shared thisRare opportunity to join our team!Brett Slaterbeck shared thisBradly Johnson is #hiring. Know anyone who might be interested?
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Brett Slaterbeck reposted thisBrett Slaterbeck reposted thisHere we GROW again! AutoAlert is seeking a dedicated Canadian CXM Account Manager to support our ever expanding roster of CXM dealers north of the border. The ideal candidate will be eager to dig in and help support the fastest growing CRM in Canada. Want to learn more about AutoAlert's CXM? Check us out HERE! https://lnkd.in/d4ue2Sa6 Think you're the right one for the job? Apply HERE: https://lnkd.in/dZhQX9J9
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Brett Slaterbeck reposted thisBrett Slaterbeck reposted thisAutoAlert continues to grow, and we’re looking for a talented Key Account Manager to join our National Accounts Team. We’re searching for someone who’s a natural relationship builder, passionate about supporting their account base, and driven to achieve success. Do you know someone who would be a great fit or think this might be the perfect opportunity for you? Let’s connect—reach out to me directly to chat! #Hiring #KeyAccountManager #NationalAccounts #AutoAlert #CareerOpportunity #RelationshipBuilding #AutomotiveIndustry
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Brett Slaterbeck reposted thisBrett Slaterbeck reposted thisOur team is growing! AutoAlert is looking for an experienced Account Manager in the Michigan/Ohio area. Info can be found here:
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Brett Slaterbeck liked thisBrett Slaterbeck liked thisNADA Convention team had a very productive meeting in Orlando with the NADA Exhibitor Advisory Council. Excited for #NADASHOW 2027!
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Brett Slaterbeck liked thisBrett Slaterbeck liked thisLast week at CASS, I had the honor of being recognized with President’s Club. An achievement like that never happens alone. I’m incredibly grateful for the teammates, leaders, and clients who have supported me along the way. This month also marks 17 years with Cox Automotive. Seventeen years of learning, growing, and working alongside some truly exceptional people across this industry. The relationships and experiences built during that time are something I don’t take for granted. Spending time together at CASS was a great reminder of how fortunate I am to be part of such a driven team. Proud of this team. Grateful for the journey so far. Excited for what’s ahead. #CoxAutomotive #PresidentsClub #Grateful #SalesLeadership
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Brett Slaterbeck reacted on thisI’m excited to share that I’ve been promoted to Director of Client Care at AutoAlert! Grateful for the leaders and teammates who have trusted me, challenged me, and supported my growth. I’m proud of the work our Client Care team does every day to support clients, employees, and ensure operational excellence. Honored to step into this role and excited for what we’ll accomplish together.
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Brett Slaterbeck liked thisBrett Slaterbeck liked this🎉 Big news! Work Truck Solutions has named Cory Nacke as the company’s first Chief Customer Officer, a strategic move to elevate customer experience and growth. 👉 Read more: https://lnkd.in/dfEC9374 #WorkTruckSolutions #Leadership #CustomerExperience #CommercialVehicles #IndustryLeadership #Growth #FleetMarket
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Douglas Barnett
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💡 COMMISSION SALES ISN’T FOR THE COMFORTABLE. 💪🏻 If you’re in a commission-based role, understand this: There is no average. Every opportunity is a real opportunity. You took a job with unlimited upside—so why blend into the crowd of average? • If you’re not ready to push, perform, and rise… • Maybe you’d be more comfortable punching a clock. • Salary jobs reward time. • Commission rewards discipline and impact. But if this is more than a job… If it’s your career—your PROFESSION— Then it’s time to stop making excuses and calling them objections. The work doesn’t even begin until the customer says NO. Integrity will push the worthy to the front. The rest? Traded off the floor—or sent to the G-League. 🚀 Suit up. Show up. Or get out of the way. #FollowUpMoneySales #SalesProfessionalsOnly #EarnItEveryDay #AutomotiveIndustry #SalesLeadership #ProfessionalDevelopment #Training #Motivation
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Marlo J. Mason
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Dealers don’t leak profit because processes don’t work. They lose out because processes aren’t followed every time. Across the auto industry, the highest-performing stores treat key sales steps as: ✔️ Standard ✔️ Expected ✔️ Reinforced at the desk Optional process = optional profit. The best stores don’t guess. They standardize. Consistency isn’t restrictive — it’s profitable. #AutoDealerLeadership #DealershipProcess #SalesConsistency #DealerProfitability #AutomotiveRetail
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Chris Purser
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🚐 RV OEMs — Want to Help Your Dealers Drive More Trade-In Leads (Without the Extra Work)? Your dealers don’t always have the resources or systems in place to consistently capture high-quality leads—and that makes it tough to grow. TradeCycle changes that. By embedding it directly on your OEM website, you give dealers a simple, effective way to collect qualified trade-in leads—no redirects, no hassle. ✅ Lead data includes photos, payoff info, credit range & unit interest ✅ Dealers get more sales-ready opportunities ✅ No long-term contracts, no complicated setup You create the connection. TradeCycle converts. 👉 https://lnkd.in/euFJKh2Y #RVOEMs #TradeCycle #RVDealers #UsedInventoryLeads #DealerSupport
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Nicholas Smith
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🚐 RV OEMs — Want to Help Your Dealers Drive More Trade-In Leads (Without the Extra Work)? Your dealers don’t always have the resources or systems in place to consistently capture high-quality leads—and that makes it tough to grow. TradeCycle changes that. By embedding it directly on your OEM website, you give dealers a simple, effective way to collect qualified trade-in leads—no redirects, no hassle. ✅ Lead data includes photos, payoff info, credit range & unit interest ✅ Dealers get more sales-ready opportunities ✅ No long-term contracts, no complicated setup You create the connection. TradeCycle converts. 👉 https://lnkd.in/e4upjsnz #RVOEMs #TradeCycle #RVDealers #UsedInventoryLeads #DealerSupport
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Todd Smith
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Dealers don’t need more dashboards. They need decisions. CRMs track what already happened. Equity tools react when it’s too late. Marketplaces? Just noise. Here’s the shift: From: “Who did we talk to yesterday?” To: “Who should we talk to right now?” From: “What’s not moving?” To: “What’s most likely to sell today?” The answers are already in your data. They’re just buried under 15 disconnected tools all claiming to be “insights.” Here’s what the smartest operators are doing They’re blending - Real-time intent - Affordability modeling - Vehicle lifecycle stage - Local market signals Not to build another dashboard. To build intelligence. One source of truth. One ranked list. One system that knows who to call and what to move before you even ask. That’s the shift. And it’s already happening. 👇 Be honest, is your store running on decisions, or just reviewing reports? #QoreAI #FutureOfDealerships #DataDrivenDecisions #AutomotiveIntelligence #SmartOperations #CompetitiveEdge #CarBuyingRevolution #SalesOptimization #CustomerInsight
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George Gallegos
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Dealers own the customer relationship. They know the product. They know what that customer typically requires. But when the buyer asks “how much and how fast,” the process stalls: - Configuration goes back to engineering for validation - Pricing lives in a different system · - Approvals take days, even for similar orders The selling process was built around engineering validation, not sales efficiency. The cost is clear. They lost the deal because a competitor submitted a proposal faster. The data to fix this already exists. AI can surface the right answer before anyone has to ask. That’s the problem I came back to solve. And that’s what we’re building at SpecSync.
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Richie Bello ®
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Automotive PPC didn’t stop working. Unbranded PPC did. Dealers aren’t losing because Google Ads failed. They’re losing because they’re still running it like it’s 2018. The market evolved. Execution didn’t. When every dealer runs the same offers, the same inventory language, and the same copy, Google has only one lever left: Price. That’s not marketing. That’s margin erosion. Branded Automotive PPC still works because it builds familiarity before intent peaks. It warms demand. It reinforces credibility. It supports merchandising instead of replacing it. Buyers don’t convert because you bid higher. They convert because they recognize you. Clicks are cheap. Appointments come from trust. And trust is built before the form fill. Less ego. More signal. Less automation worship. More strategy. #dealerprincipal #automotive #ppc #branding #marketingstrategy #googleads
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Robert Mudd
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When a dealership's marketing is heavily influenced by the OEM, it raises questions about the dealership's true identity. Is it merely a transaction point for the OEM's agenda? The essence of a dealership lies in originating its own data and driving its unique strategies. Understanding this distinction is crucial for maintaining authenticity and relevance in the market. The dealer is the source of information. #OEM #dealership #marketing #data #strategy #automotive
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Marc Brien
1K followers
Is your dealership losing control of your sales data? Sounds like a slightly "rude" question. So what do we mean "losing control"? Most dealers don't think too much about their F&I data. They have a good relationship (let's say) with their financier. They send credit applications off to the financier. Get loans approved. But essentially manage their F&I performance and data in spreadsheets. Not in an independent F&I data system. If they want to change financiers, they will almost never get their customer data back from the original financier. And most dealers in today's world - if you run a multi-franchise operation - will probably have a few financiers that they deal with for different OEM programs. Which adds another level of complexity to the F&I data control topic. Their F&I data - which started life as a sales contract and turned into a credit application - is now essentially owned by multiple financiers. So zero chance of getting a file with all your records back. Plus - dealers are working (often) with finance brokers for lots of reasons. Again, be careful what you wish for as the broker will be mining your customer data for other financial opportunities (later on) so once again you've lost control of the data. Brokers do a better job of data mining as they don't have a showroom with customers walking in. Vehicle Sales data overlayed with F&I contract information is a powerful source of business value. Just ask any broker. Their database is their greatest asset. But many dealers don't think twice about this topic and consequently lose control. Everyone wants to embrace AI but if you don't have an organised and rich customer data model, you won't be able to maximise AI and be - potentially - left behind by your competitors. The following article covers some of these points and offers suggestions on what to do. At the end of the day, the choice is yours. Keep control or lose control. Business can be brutal and you may not get a second chance on your data. #fandidata #autodealers
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Matt Murray
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Customers hate surprises. A $5,000 service nobody expected. A sudden price increase with no explanation. A fee that doesn't make sense. The market is shifting. Prices are unpredictable. Tariffs, supply chain issues, and manufacturer costs are constantly in flux. Dealerships can’t control everything... → But they can control how they communicate. Transparency has turned into a buzzword, but it is truly how trust is built. Customers don’t mind change when it’s explained to them. They mind feeling deceived. Break down pricing clearly. Explain timing upfront. Keep communication open. Dealerships that do this build customers for life.
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Mike Snellenberger
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Chris Martinez
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What All Dealers Think But Don’t Want to Say Out Loud Cox Automotive just released the Q4 2025 Dealer Sentiment Index, and once you understand how this scale works, the story becomes brutally clear. Dealers weren’t asked to write essays. They were asked one simple question over and over: Are conditions strong, average, or weak? Cox converts those answers into a 0–100 index: • Strong = 100 • Average = 50 • Weak = 0 So yes, it looks like a 1–100 scale… but 50 is the neutral line. Above 50 means improving. Below 50 means weakening. And here’s what dealers across America just told Cox Automotive: Current market: 38 Dealers aren’t saying it’s “soft.” They’re saying it’s weak. Future outlook: 42 No one expects a sudden rebound in the next 90 days. Customer traffic: 31 This is the lowest traffic score ever recorded. Deals are dying before they even start. Profitability: 36 Margins are getting squeezed from every angle. Holding costs, recon, discounting, affordability… all pushing PVR down. Used sales sentiment: 42 The segment that usually saves the month is now the segment most dealers feel slipping. EV future sales: 24 This isn’t a slowdown. This is dealers saying: “Demand is fading, incentives expired, and we’re getting stuck holding aged EVs.” So what does this really mean? It means the entire industry just admitted what many have been feeling privately: We don’t have a lead shortage. We have a demand and confidence problem. Walk-ins are down. Digital traffic is down. Buyers are stretched. And the stores that win will be the ones that control what they can control: Speed. Follow-up. Outbound activity. Inventory discipline. Real trade strategy. Process, not hope. The CADSI didn’t shock anyone. It simply confirmed what’s already happening on the ground. The market didn’t collapse. It slowed down. The next 90 days will separate operators from order takers. Source: Cox Automotive Q4 2025 Dealer Sentiment Index (Dec 3, 2025)
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19 Comments -
Tim Kintz
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Where do dealerships really drop the ball? Most people say accountability, training consistency, or letting exceptions slide. But here’s the truth that almost NO dealer wants to admit: 👉 The #1 thing killing growth is lack of patience. Everyone wants instant gratification. Instant turnaround. Instant results from a brand-new process, CRM initiative, AI tool, or training program. But here’s the harsh reality: If you’re not patient enough to let the implementation take root, you’ll never see the payoff. This GM nailed it. He can get up in front of a room and train — but not consistently… And inconsistency destroys momentum faster than bad technique ever will. The stores winning right now? ✅ They commit. ✅ They stay consistent. ✅ They let the system WORK instead of ripping it out after 14 days. Patience isn’t soft. It’s a leadership discipline. 🔥 Want the full conversation? Listen to the episode on Spotify: https://lnkd.in/gqrd26Sc (Or search Car Biz Confidential — Tim Kintz) And if you want your team trained RIGHT and consistently — DM me for a KintzNOW demo. #carbiz #dealershiplife #carsales #cardealership #autotraining #automotiveindustry #carsalestraining #timkintz #leadershipdevelopment #dealershipmanagement #salesmanagers
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Kevin Shevlin
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The best software reps in automotive aren’t out-selling the competition — they’re out-positioning them. In today’s market, dealers aren’t looking for another pitch. They’re looking for clarity. They’re looking for trust. They’re looking for someone who understands the business — not someone reading from a playbook. Yet too many young reps are still being trained like it’s 2012: 📞 Smile and dial 📚 Memorize objection scripts 🎭 Master “high-pressure” closing techniques 💸 Buy into overpriced sales bootcamps led by people who’ve never sold into a top-100 dealer group But here’s what top-performing reps are actually doing in 2025: 🚀 Building visibility through consistent LinkedIn content — focused on real dealer challenges like margin compression, inventory turnover, and outdated workflows 📈 Creating demand before the first meeting — with insightful posts, short videos, and mini-case studies that show results, not just features 🧠 Educating instead of pitching — becoming the go-to expert for their category by sharing market knowledge, OEM trends, and practical insights 🤝 Earning trust early — so by the time a GM or platform group responds, the deal is 70% done This is the new game. It’s not cold calling your way to quota — it’s becoming known before you even ask for the meeting. Because if a dealer has seen your name 10 times, watched your 60-second video on how to desk faster, or read your breakdown of the latest FTC regulations — They’re not wondering if you can help. They’re wondering when you can start. Sales skills still matter. But sales without visibility is a losing game. You don’t need to be a “closer.” You need to be a trusted voice in a noisy, saturated industry. So stop chasing. Start attracting. Because if your pipeline depends on how many people you interrupt today, you’ll never scale. The future of automotive software sales? Don’t just sell in the industry. Become part of it.
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DMS Navigator
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Dealers often tell us: “We know the deal profit… eventually.” If you only get accurate margin after the handover, you’re making decisions blind. Real-time insight helps you: ✔ Approve deals faster ✔ Make better pricing decisions ✔ Increase profitability ✔ Avoid costly errors ✔ Give your team confidence If your DMS doesn’t show margins instantly, it’s holding you back. Take the efficiency test every dealership should do before 2026 → https://lnkd.in/erdAu6CM
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Bob Manor
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Dealers are optimizing for the wrong audience Most companies still think visibility works like this -Get found -Get clicked -Get compared -Get chosen That model assumed two things -The buyer already knew what they wanted -The platform was neutral Neither is true anymore. What’s quietly replacing that model is pre-selection. Before a human ever searches, compares, or clicks… Their AI assistant is already narrowing the field. -Not based on offers. -Not based on ads. -Not even based on features. Based on who it understands. Who has demonstrated -Consistency of thought -Clarity of culture -Repeated ownership of process -A coherent point of view over time This is why so many “best in class” operators are becoming invisible While quieter, less known players are suddenly recommended. -They didn’t win the auction. -They won the association. The future buyer journey doesn’t start with “Who’s cheapest?” or “Who has inventory?” It starts with “Who can I trust?” -That’s not branding. -That’s not SEO. -That’s not demand capture. That’s Recognition Capital. And it is compounding long before anyone realizes they’re in the market. Stay Lit — Photo courtesy of ManorVision
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