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Robert Maute shared thisQuick exciting news! Krisp is nominated for 3 Webby Awards! 🎉 The People's Voice Award is decided by public vote, and we'd love your support. Voting takes 60 seconds and you can vote once in each category: Technical Achievement → https://wbby.co/58870N Developer Tools & APIs → https://wbby.co/58872N AI Voice & Conversational Interface → https://wbby.co/58853N Voting closes April 16. Would mean a lot to have you in our corner!Robert Maute shared thisIt's official. Krisp is nominated for 3 The Webby Awards 🏆 Out of 13,000+ submissions, only 10% are nominated. The People's Voice Award is decided entirely by public vote. That's where you come in. You can vote once in each category below: ✅ Technical Achievement → https://wbby.co/58870N ✅ Developer Tools & APIs → https://wbby.co/58872N ✅ AI Voice & Conversational Interface → https://wbby.co/58853N Thank you for your support. Every vote counts! Davit Baghdasaryan Arto Minasyan Asti Pili Harry F. Anthony Canoso Daniel Haver Vimal Nair Karapet Gyumjibashyan 🚀Karen Movsisyan Shara M.Robert Maute Robert Schoenfield
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Robert Maute reposted thisEvery customer interaction is a chance to build trust. We’re excited to partner with EXL to bring Krisp Call Center AI into their global operations. With real-time Accent Conversion and Noise Cancellation, we’re removing the friction that slows conversations down. In a world where conversations span accents, regions, and environments, clarity matters. Together with EXL, we’re making every call easier to follow so agents can focus on what matters most: the customer.Robert Maute reposted thisAt EXL, we believe that every customer interaction is an opportunity to build trust. We’re teaming with Krisp, integrating industry-leading Accent Conversion and AI-driven Noise Cancellation, to set a new gold standard in customer engagement. In an increasingly globalized world, seamless communication is the cornerstone of superior Customer Experience (CX). By leveraging Krisp’s advanced Neural Networks and Deep Learning models, we are removing the friction of background noise and linguistic barriers in real-time. This collaboration goes beyond just technology. It’s Human-Centric AI in action. We are empowering our global workforce with that amplify clarity, professionalism and impact so every customer feels heard, understood and valued. Together, EXL and Krisp are shaping the future of enterprise communication — where every voice is crystal clear. Learn more via the link in the comments.
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Robert Maute reposted thisRobert Maute reposted thisAt EXL, we believe that every customer interaction is an opportunity to build trust. We’re teaming with Krisp, integrating industry-leading Accent Conversion and AI-driven Noise Cancellation, to set a new gold standard in customer engagement. In an increasingly globalized world, seamless communication is the cornerstone of superior Customer Experience (CX). By leveraging Krisp’s advanced Neural Networks and Deep Learning models, we are removing the friction of background noise and linguistic barriers in real-time. This collaboration goes beyond just technology. It’s Human-Centric AI in action. We are empowering our global workforce with that amplify clarity, professionalism and impact so every customer feels heard, understood and valued. Together, EXL and Krisp are shaping the future of enterprise communication — where every voice is crystal clear. Learn more via the link in the comments.
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Robert Maute shared thisKrisp is seeking US-based voice actors with prominent Latin American English accents to help demonstrate the future of voice technology. If you fit this description or know someone who does, please refer to the listing below for more details. https://lnkd.in/d2eEQGbeDemo Agent, Latin American Accent (contract-based) | KrispDemo Agent, Latin American Accent (contract-based) | Krisp
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Robert Maute shared thisThis is a big step for the future of global CX. For years, accent challenges in contact centers have been treated as an agent problem — training and accent neutralization. But comprehension is a two-way challenge. Agents handle customers across dozens of accents every day, often in a second language. That friction drives higher AHT, agent fatigue, and slower resolution. Customer Accent Conversion flips the model. Krisp Voice AI improves customer speech clarity in real time while preserving their natural voice and emotion — and because it runs locally on the agent device, it works without disrupting existing CX infrastructure. Excited about what this unlocks for enterprises, BPOs, and partners building the future of global CX.Robert Maute shared thisToday, we are introducing Customer Accent Conversion for Call Centers 🚀 Accent clarity in call centers is usually framed as an offshore or agent problem: - Agents need neutral accents - Agents need better training But that’s only half the story. Agents are expected to understand customers across dozens of dialects every day, often in their second language. Even when intent is clear, understanding still takes effort and that effort increases cognitive load, drives slower resolution, higher AHT, and fatigue. For the first time, Voice AI can remove that friction. Krisp's Customer Accent Conversion, improves agent comprehension in real time: - Adapts to customer accent variability - Preserves the customer’s natural voice and emotion - Runs locally on the agent’s device Krisp now improves comprehension across the entire call. More details in the first comment. Proud of this ship and the team that made it possible!
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Robert Maute posted thisOne year ago, I joined Krisp with a clear belief: voice AI would fundamentally reshape how global teams communicate and how companies deliver customer experiences. What I didn’t fully appreciate at the time was just how special the team behind the technology would be. Over the past year, I’ve had the opportunity to work alongside some of the most talented, driven, and thoughtful people in the industry. The pace of innovation at Krisp is incredible, but what stands out even more is the shared mission across the company: building technology that genuinely solves real problems for businesses and their employees. It’s been an incredible first year, and I’m grateful to be part of a team that is pushing the boundaries of what’s possible in voice AI and global collaboration. Excited for what’s ahead. #VoiceAI #CustomerExperience #GlobalWorkforce #AI #Krisp
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Robert Maute shared thisWhen communication barriers like language and accent disappear, organizations gain access to a truly global talent pool, lower cost structures, and better coverage for customers around the world. This is fundamentally changing how CX organizations build global teams. Krisp is looking forward forward to joining D&M Enterprise Group and a great group of Texas CX executives to discuss how AI is reshaping the future of the contact center. If you're interested in joining the conversation, reach out to Chris Pool for details. Vic Pepe Timothy Rees Chris Pool Daniel Haver
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Robert Maute shared thisLaunching this feels like a real milestone. We just shipped listener-side Accent Conversion that’s truly non-intrusive for the speaker — smoothing communication without slowing people down. Fewer misunderstandings. Clearer collaboration. Better meetings. Proud of this launch and excited for what it unlocks next.Robert Maute shared thisWe just shipped something wild: Accent Understanding 🚀 It helps you understand accented English in real time. On the listener side. No “can you repeat that?” No extra effort for the speaker. Check it out >> https://lnkd.in/gT3Ru-P2
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Robert Maute shared thisReal-time AI voice translation and accent conversion are fundamentally changing the global CX operating model. This isn’t about incremental cost savings — it’s about unlocking entirely new workforce strategies. When any qualified agent can serve any customer, in any language, instantly, the game changes. The tipping point isn’t coming. It’s here.Robert Maute shared thisThe $100B Contradiction in CX... Enterprise CX is sitting on a cost structure that no longer makes sense. 65% of enterprise contact centers still rely on human translation services. At the same time, over 50% of voice budgets go to onshore live agents. The single most expensive line item in CX. Why? Companies are paying premium prices for domestic agents because they cannot solve the language and accent barrier with offshore talent. The math doesn't work. They just haven't had a better option. Until now. A survey of 819 CX leaders shows: - 55% are already using AI translation tools - Another 36% are actively evaluating them We’re at a tipping point. AI voice translation doesn’t just cut costs, it changes the global CX operating model. When any agent can serve any customer in any language in real time, the old constraints around geography, hiring, and talent pools simply dissolve. The companies that move first won't just save money, they’ll build a CX advantage that very hard to replicate.
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Robert Maute liked thisRobert Maute liked thisI have what most people would call a dream job. I get to help IT and business leaders navigate AI, cybersecurity and technology strategy at one of the most interesting moments in history. I genuinely love what I do. But once a month I get to do something that feels completely different. My wife Katie Peters, RN, CDP and I built Shore Senior Placement LLC after losing my mother having built a decade of experience navigating the senior care system mostly on our own. We didn't know what we didn't know. Most families don't. In fact, less than 10% of families we meet are prepared for when that moment arrives. That experience is why we do this. Not as a business first but as people who lived it and came out the other side wanting other families to have someone in their corner. We are proud to serve families across Monmouth and Ocean County (along with greater NJ) and events like this are how we try to give back to the community that has supported us. April 10th in Belmar we have an informative lunch and learn for estate planning, real estate, senior placement and long term care financial planning all in one room for an hour in Belmar. Would love to see you there. RSVP to katie@shoreplacement.com or call 732-800-1002. Anna C. Pelligra, Esq. Michael Mulroy James F. Boyle III
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Robert Maute liked thisTwilio is headed to HumanX for the first time this year! Come find out why Agentic AI only works when it’s grounded in real-time data. Enjoy a coffee or cocktail on us when you stop by the Grab & Go Cafe! 📍 Location: Twilio Grab & Go Café | Moscone Center | Booth #129 📅 Dates: April 6th – 9th, 2026 💬 #HumanX2026 #AgenticAI #Twilio
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Robert Maute liked thisRobert Maute liked thisApril Fools’ was yesterday. Me joining Syringa Networks is still very real. Syringa Networks is showing up in a big way at #CPExpo Conference in Las Vegas. Come find me and the team… or better yet, come find us at the Syringa Cabana. Venetian Pool Deck | Cabana #2 Wednesday April 15th | 9am – 4pm Sun, snacks, connectivity conversations, and good people. That’s our kind of business development. Drop a comment or DM me if you’ll be there, we would love to connect. See what I did there ? Chip Hull Elijah Booth Ben Weaver Amanda Heinritz Chris Paskewich Amy Johnson Tiffany Stark Gabrielle Jackson Lyric Mitchell
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Robert Maute liked thisRobert Maute liked thisExcited to welcome Matt A. as VP of Channel & Alliances at Synthflow. Matt has built and scaled partner ecosystems at Vonage and Glia. His focus is to build a strong global partner network & help partners win in AI-driven CX. We’ve already secured key partnerships (more soon). Because AI doesn’t scale through demos -- it scales through the right distribution.
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Robert Maute liked thisRobert Maute liked thisVoice AI is changing where and how global CX gets delivered. In this conversation with CXO Media's Rajneesh De, Vimal Nair breaks down what that shift looks like on the ground, from India’s role as a global delivery hub to the infrastructure behind it. Key takeaways: 🎯 Krisp is pushing comprehension as the new frontier, solving linguistic complexity at scale - bidirectionally. ⚖️ Krisp's Voice AI for Call Centers is changing CX economics, enabling offshore to match onshore quality. 🧱 Krisp is turning voice AI into infrastructure across the conversation stack At scale, this shift is already happening. Read the full interview: https://lnkd.in/gqYcNNxg‘Krisp has built dialect-specific accent packs that recognize 95%of regional language influence on English pronunciation.’ : Vimal Nair, Chief Growth Officer, Krisp‘Krisp has built dialect-specific accent packs that recognize 95%of regional language influence on English pronunciation.’ : Vimal Nair, Chief Growth Officer, Krisp
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Robert Maute liked thisRobert Maute liked thisI must admit I was quite positively taken aback by this clip from Jimmy Carr explaining his position about the 'Manosphere'. As a Dad of four boys I want them to grow up to be proud of who they are and be proud to be a man. Men and lads need positive role models who aren't ashamed to promote what being a man means. Not all masculinity is toxic and is the absence of many positive role models in the spaces where we all hang out, it's not surprising this shock and awe tactic of influencers, whose career depends on clicks and dwell time, are getting the eyeballs and connection. I talk about this on my Dads In Business project and I'm glad someone like Jimmy is taking this line of questioning seriously and has a positive stance on the topic. What say you? #manosphere #parenting #dadlife #leadership
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