Prepared

Since Prepared joined Axon, I've been quiet on here - but for good reason. I've been on the road nonstop, sitting across from some of the most dedicated leaders in public safety. People like Desiree Arnold BBA MBA CPE, Leah Missildine, Andrew Dameron, M.A., CPE, Tenea Reddick, and Tina Buneta - some of whom believed in us from day one and have been thought partners since Prepared was just an idea. Every conversation comes back to the same thing: 911 is the backbone of public safety, and the technology behind it hasn't kept up. The workflows are fragmented. The tools are outdated. And too often, the system works against the very people doing the work. This has been true for a long time, we all know it - the difference now is that we can actually do something about it. AI is going to change the world. Not incrementally. Fundamentally. And Prepared and Carbyne joining forces inside Axon gives us a once-in-a-generation opportunity to actually rewrite this - not just talk about it, but actually change it. And we plan to take big swings. I respect everyone working to move this space forward. But too many solutions today are either AI applied to narrow slices of the problem, or AI layered on top of decades-old infrastructure. If we want a future that's less fragmented and actually built for the work - we have to be willing to rebuild from the ground up side by side 911. Of course this won't happen overnight. It'll be hard work. But we're committed to it and it is our mission. And next week at Axon Week 2026, we plan to share our vision for the future of 911 with the world. Can't wait to show you.

Yesterday at Axon HQ, teams from Axon, Prepared, and Carbyne brought together 60+ PSAP leaders for a focused conversation on the future of emergency response. The discussion centered on how technology, coordination, and shared standards can strengthen outcomes across the entire response chain — from the moment a 911 call is placed to resolution in the field. What’s clear is that progress will depend not just on innovation, but on continued partnership with the agencies and professionals at the center of this work. We’re grateful to everyone who joined and contributed to the conversation!

We’re proud to support the 911der Women, Inc. Virtual 5K, an awesome initiative focused on wellness, resilience, and community across 911. On the eve of #NPSTW, this virtual event brings together public safety professionals and supporters from across the country to run, walk, or move 3.1 miles on their own schedule, from anywhere! We’re grateful to stand alongside 911der Women and support their mission to strengthen mental health, connection, and growth in the 911 community. ➡️ If you’re looking for a meaningful way to get involved, we’d love to have you join us: https://lnkd.in/eviZ7zKv

Panic is part of emergency calls. Missed information doesn’t have to be. PSAPs like Gunnison/Hinsdale are using AI transcription to locate key details during the call and improve outcomes in the field. ➡️ Learn more & find out how AI can work for your agency by downloading our free into the Toolkit: https://bit.ly/4sbg8it

A force multiplier. A hidden worker. A game-changer. That's just a few of the ways the AI enhancing Fort Worth's emergency communications has been described; AI powered by Prepared. We're incredibly grateful for their partnership and honored to be able to serve the Fort Worth community, especially as the world arrives at their doorstep for this summer's World Cup. ➡️ Hear more from Deputy Director Aubry Insco & her staff about the impact of the platform:

For El Paso 911 Director Scott Calderwood, one of the most important parts of working with a technology partner is knowing they’re listening. In this edition of Behind the Headset, Scott shares how Prepared works closely with agencies to understand their needs and quickly turn feedback into improvements. We’re incredibly proud to work alongside the El Paso 911 team! See why:

A caller says the address quickly, and the call-taker isn’t totally sure they caught it. Instead of asking again, they glance at the transcript and confirm it. Small moments like that are where AI is starting to help inside 911 centers. It can capture details during calls, route routine calls away from 911, and give supervisors better visibility into QA. Our new toolkit walks through how agencies are using these tools in 2026. Download the guide: https://bit.ly/4cLQYmk

It's time to shine an extra bright spotlight on the incredible work done by 911 professionals around the country. Do you have a peer that you think deserves special recognition? ➡️ Nominate them at this link and help celebrate #NPSTW with Prepared and Axon: https://bit.ly/4rzpvrS

When 60% of daily call volume is non-emergency, protecting emergency capacity becomes critical. Agencies like Fairfax 911 are using AI to stabilize workload, and give telecommunicators space to focus on true emergencies. In our 2026 toolkit, we explore how PSAPs are using structured automation to manage volume and strengthen operational resilience. Download the guide: https://bit.ly/4kQxK0I

We are just under a month away from the best week of the year: NPSTW! In 2025, we spotlighted 40+ individual telecommunicators for their contributions to 911, their agency, and their community. In 2026, we want more! Do you have a peer that you think deserves special recognition for their incredible work? ➡️ Nominate them at this link: https://bit.ly/4aLNRIo