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12K followers
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Websites
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http://www.shopperations.com
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Articles by Olga
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The Agencies That Control the Budget Control the Relationship
The Agencies That Control the Budget Control the Relationship
Sharing this here because I think agency and CPG leaders need to talk more openly about where competitive advantage is…
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The Evolution of Shopper Marketing and the Next Power ShiftMar 10, 2026
The Evolution of Shopper Marketing and the Next Power Shift
I recently wrote about how shopper marketing has evolved over the past several decades and why the next power shift in…
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9 Comments -
Overhaul your Budget Tracker in 2026Dec 16, 2025
Overhaul your Budget Tracker in 2026
Does this scenario look familiar? You have realized that your current spreadsheet-based process is no longer serving…
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9 Things I Wish Brand Managers Knew About Shopper Marketing (2025 edition)Nov 27, 2025
9 Things I Wish Brand Managers Knew About Shopper Marketing (2025 edition)
In my 15-plus years in CPG marketing, I’ve lived on both sides of the fence: HQ-based brand marketing and field-based…
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The Hidden Flaws in CPG Marketing Finance ReportingSep 4, 2025
The Hidden Flaws in CPG Marketing Finance Reporting
Introduction: Same Money, Different Languages Finance and Marketing share the same budget from opposite ends of the…
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2025 Edition: 8 Features of a Great Omnichannel Marketing PlanJul 31, 2025
2025 Edition: 8 Features of a Great Omnichannel Marketing Plan
The days of static, campaign-based planning are over. In 2025, a great shopper marketing plan looks more like a living…
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Why Marketers Should Lead Digital Transformation (And Not Wait On IT)Apr 18, 2025
Why Marketers Should Lead Digital Transformation (And Not Wait On IT)
🎧 Prefer to listen? This article includes an audio version—right on the blog. If you're a CPG marketer—especially in…
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A Day In A Life of A Shopper Marketer - INFOGRAPHICDec 20, 2024
A Day In A Life of A Shopper Marketer - INFOGRAPHIC
It's never been easy to explain to the industry outsiders what shopper marketers do all day long. The CPG industry is…
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7 Shopper Marketing Influencers Worth FollowingApr 3, 2024
7 Shopper Marketing Influencers Worth Following
This post originally appeared on the Shopperations blog. The world of shopper marketing is dynamic and getting more…
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SHOPPER MARKETING OPERATIONS MANAGER JOB DESCRIPTIONFeb 28, 2024
SHOPPER MARKETING OPERATIONS MANAGER JOB DESCRIPTION
Marketing operations, or MOPS for short, is a promising career in the CPG space. About a year ago, I wrote why shopper…
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1 Comment
Activity
12K followers
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Olga Yurovski posted thisAsk two people on your team what you've spent toward the Kroger JBP commitment. If you get two different answers — both are probably right. That's the problem. JBP meetings are around the corner, and every shopper marketing leader is about to face the same three questions: 1. What have we spent toward the commitment so far? 2. How does that compare to last year? 3. How is next year's plan shaping up? Sounds simple. It isn't. Because: Your commitments cut across your budget structure, not along it. Your internal fiscal year matches none of your retailers' calendars. And "what counts as retail media" means something different at every single account. Most teams try to solve this with Excel and PowerPoint. It works — until anyone asks a new question. Then it's back to the scramble. New on the blog: why commitment tracking is structurally broken, what missing a commitment actually costs you, and the 5 things proactive tracking requires. Link in comments 👇
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Olga Yurovski posted thisUnpopular opinion from someone who sells planning software: be suspicious of the ROI demo. Every vendor in this space leads with the ROI dashboard. It's what buyers ask for, so it's what gets demoed. But post-event analysis is only as good as the plan and spend data underneath it. If actuals aren't collected and mapped back to the original plan, event by event, that beautiful dashboard is doing math on estimates. Most teams don't have an analytics problem. They have a system-of-record problem wearing an analytics costume. We just published our full evaluation guide for CPG marketing planning software. It covers: * The 5 tools teams mistake for planning software (TPM and Excel are only two of them) * The 6 criteria that separate a system of record from a pretty interface * 12 questions that force honest answers in any vendor demo, including ours The data ownership question alone has saved teams from some very awkward agency transitions. Link in comments. 👇 #CPG #ShopperMarketing #OmnichannelMarketing #RetailMedia
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Olga Yurovski shared thisMost CPG marketing teams that "try AI" on their plans this year will be disappointed. Not because the tools are bad, rather because of what they'll feed them. Paste your plan summary into a chatbot and ask it to flag gaps in your Kroger program, and you'll get a confident, articulate, useless answer. The AI only saw what your spreadsheet could tell it. And your spreadsheet can't even tell you much without an hour of pivot-table archaeology. The AI isn't the problem. The plan is. With annual planning season weeks away, I wrote up four moves omnichannel marketing teams can make this cycle to change that — no new software, no reorg, no IT project: 1. Structure your data as you plan, not after (one taxonomy, one naming convention) #shoppermarketing 2. Pick one home for the plan and defend it 3. Write down "what good looks like", one sentence per tactic 4. Ring-fence a small AI sandbox inside the plan itself The pattern behind all four: the features that make a plan great for humans are the exact prerequisites for AI. AI-readiness isn't a tool you buy. It's hygiene you adopt during work you were going to do anyway. Full post: https://bit.ly/4viebC6 What's the one planning habit you'd add to the list?How to Get Your Omnichannel Marketing Plan AI-ReadyHow to Get Your Omnichannel Marketing Plan AI-Ready
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Olga Yurovski shared thisRetail media is moving from a media line item to a full-blown planning discipline. As retailers connect in-store, ecommerce, marketplace, membership, CTV, and offsite media, CPG teams are being asked to manage more complexity, faster decisions, and tighter spend accountability. The problem? Too many teams are still trying to run this through scattered spreadsheets, agency decks, and post-campaign reports. That model is cracking. In our latest post, we look at why retail media planning needs a system of record, one that connects planning, execution, results, and total spend analytics. Read it here: https://bit.ly/4uR5mzb #RetailMedia #ShopperMarketing #CPGMarketing #CommerceMedia #MarketingPlanningRetail Media Is No Longer a Line Item. It Is Now a Planning Discipline.Retail Media Is No Longer a Line Item. It Is Now a Planning Discipline.
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Olga Yurovski shared thisMy friend and fellow practitioner Uzma Rauf just published something worth reading if you work in CPG. Her diagnosis: retailers want deeper collaboration with brand partners, but many brands keep showing up with the wrong briefcase (polished decks full of national trends and brand equity scores), when buyers want retailer-specific category intelligence with clear financial implications. She calls it a translation problem, not a data problem, and the framing is spot on. From where I sit, working with shopper marketing teams on the planning and budgeting side, I'd add that even when teams build this translation capability, it's hard to sustain without the operational infrastructure to back it up. If you can't quickly pull what was actually planned, spent, and executed at a given retailer last year, building a credible forward-looking story becomes heroic effort every single time. Uzma's piece is the best articulation I've seen of why so many retailer meetings underdeliver, and what winning actually looks like. https://lnkd.in/d5wXPQmC
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Olga Yurovski reacted on thisThe agencies winning more scope aren’t always the ones pitching harder. They’re the ones showing up with answers. When you can explain where every dollar went, what it delivered, and how it compares to prior periods, something shifts. Clients don’t ask if they should renew. They ask why you aren’t managing more. That’s what operational excellence actually looks like in practice. ⚡️ Get the full perspective: https://lnkd.in/eph4BvWa #Shopperations #CPGMarketing #FinanceAlignment #MarketingOpsThe Agencies That Control the Budget Control the RelationshipThe Agencies That Control the Budget Control the Relationship
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Olga Yurovski shared thisFor years, agencies competed on creative and strategy. But the ground is shifting. AI is compressing creative value, retail media complexity is exploding, and clients want financial accountability in real time. Agencies that haven't built operational muscle yet may be underestimating how quickly the rules are changing. Most agencies haven’t fully realized that yet. Here’s why.The Agencies That Control the Budget Control the RelationshipThe Agencies That Control the Budget Control the RelationshipOlga Yurovski
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Olga Yurovski shared thisCreative used to be the center of gravity in agency relationships. Today, operational excellence is quietly taking its place. AI is compressing the cost of creative production. Retail Media Networks are consuming a growing share of CPG budgets. And finance teams are asking tougher questions about where every marketing dollar went. In that environment, the agencies gaining trust aren’t the ones with the most impressive pitch decks. They’re the ones who can answer financial questions instantly, show where funding is available, and connect spend to results. Operational clarity is becoming the real competitive advantage. 👉 Curious how this shift is reshaping the agency landscape? Read the full perspective: https://bit.ly/4sNDfQN #Shopperations #CPGMarketing #MarketingOps #RetailMediaThe Agencies That Control the Budget Control the RelationshipThe Agencies That Control the Budget Control the Relationship
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Olga Yurovski shared thisShopper marketing didn’t start with retail media and it won’t end with AI. Over the past few decades, every major shift in the industry has followed the same pattern: when control of the shopper relationship changes, the discipline evolves. In this article, I explore what those shifts reveal about the next phase of shopper marketing.The Evolution of Shopper Marketing and the Next Power ShiftThe Evolution of Shopper Marketing and the Next Power ShiftOlga Yurovski
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Olga Yurovski liked thisOlga Yurovski liked thisWalking, Talking & Remembering: A Little Time, A Lot of Meaning Thanks to Neil Collins, the Innovate New Albany community has a standing reason to step away from the desk and reconnect each week. Today’s walk was a little shorter than usual since most of us had to get back to meetings, but it was still time well spent. We welcomed a new walker, Sam Khozin, MD. Great to have a healthcare expert join the group since this is usually a primary topic. As always, the conversation covered a lot of ground. One person shared early thoughts on an app they’re developing. Still early, but the problem it aims to solve is one worth watching. Anyone want to guess what the App will do? We also talked about tomorrow’s Tiger Talk on Data and AI with Christian Steinert. If that topic is on your radar, you can register at the link in the Comments. Walking with us today: Olga Yurovski, Margo Kressin Wilfong, MBA, Tom Skoulis, and Adam Robinson, CEC. And like a lot of people, we also found ourselves reflecting on Dolly Parton and what she gave the world. She came from very little, gave a great deal, and built a legacy far bigger than music. Her talent, generosity, and story will stay with people for a long time. We will miss her. But her music, and the example she set, will remain. From her song: My Coat of Many Colors: “Although we had no money I was rich as I could be In my coat of many colors My momma made for me” Past Walkers include: Allison Ditmer Craig Fullen Pamela Conn Brad Griffith Sandra Brogdon (We study the past to be better prepared for the future.) The walking crew meets Thursdays at noon at Brick House Blue in New Albany, Ohio
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Olga Yurovski liked thisIf you're in #Charlotte, check out this Mahjong & Mingle event hosted by NextUp Carolinas. Space is limited. Register soon if you're interested.Olga Yurovski liked thisJoin NextUp Carolinas as we participate in Mahjong 101 at Heron House Mahjong in Charlotte, NC on Tuesday, August 25th at 6 PM ET. The 2-Hour Lesson will introduce you to the rich history of mahjong and walk you through the basics—tiles, suits, gameplay, and table routines. You’ll learn in a relaxed, upbeat environment with patient instructors and a group of fellow beginners who are just as excited as you are to get their mahj on. RSVP with NextUp Carolinas Here - https://lnkd.in/gnBX6zEJ Please Note: You will need to register for this event through Heron House. The $75 Registration Fee covers the 2-hour small group instruction. Register with Heron House Here - https://lnkd.in/gvnDPPeq
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Olga Yurovski liked thisOlga Yurovski liked thisNormalize the value in women without their relationships. I've noticed that when people stick up for women, they often say "she was someone's daughter, wife, mother, etc." That's all fine and dandy, but relationships don't determine value. Unfortunately, for much of history, relationships DID determine a woman's value. They couldn't get jobs, open a bank account, or inherit property. So being a mom, husband, or sister was thought to add value. Even in marriage, wives were considered their husband's property. Unfortunately, this mentality still hangs on today. When a woman is SA'd or unalived, people say "she was someone's daughter or mom." I'm sure they had the best of intentions, but it shouldn't matter whether she was someone's daughter, mom, or whatever. She already had value. The sooner we all realize that women have inherent value, the better off we'll all be.
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Olga Yurovski liked thisOlga Yurovski liked thisSome leaders leave office with a list of accomplishments. Others leave behind a legacy measured by the confidence they inspired, the institutions they strengthened, and the people they empowered. Mykhailo Fedorov is one of those leaders. His leadership extended far beyond managing a ministry. He challenged assumptions, accelerated change, built stronger partnerships, and helped position Ukraine to adapt faster than its adversary. Much of that work occurred outside the spotlight, but its effects were seen every day by those of us working alongside Ukraine. On behalf of one grateful partner, thank you. Thank you for your leadership, your integrity, your friendship, and your unwavering commitment to the Ukrainian people. It has been an honor to work with you. I have no doubt that your service to Ukraine is far from over, and I look forward to continuing our partnership in whatever comes next. It has been an honor to work with you. I have no doubt your service to Ukraine is far from over, and I look forward to continuing our partnership. I also look forward to helping Ukraine however I can in the years ahead. Ukraine is stronger because of your leadership, and I wish you every success in the next chapter. Ukraine is stronger because of your service. 🇺🇦
Experience & Education
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Shopperations Research & Technology
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Licenses & Certifications
Publications
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6 Reasons Why Shopper Marketing Job Is So Tough
See publicationShopper Marketing is dynamic and fun but often a stressful and thankless job. Recognize major causes of stress and take steps to reduce it.
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Agile Shopper Marketing: How To Defeat Waste And Become Data-Driven
See publicationThis publication was inspired by interviews with our current and prospective clients. In this book, we share our observations of the state of Shopper Marketing industry, examine the impact of complexity and productivity waste on the CPG companies’ ability to grow, as well as offer some suggestions for how to start a journey toward enlightened shopper marketing.
Projects
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Now Riviana Build Shopper Marketing Capability in <90 days with the help of Shopperations
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Riviana Foods transformed its shopper marketing in 90 days using Shopperations to replace outdated tools, centralize planning, and improve collaboration. This enabled quick, data-driven decisions and stronger retail partnerships. The success led to a 30% increase in marketing investment and positioned shopper marketing as a strategic growth driver.
Languages
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Ukrainian
Native or bilingual proficiency
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Russian
Native or bilingual proficiency
Recommendations received
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LinkedIn User
“Olga continues to impress me with her passion and acumen she has for shopper marketing. Her innovative thinking and drive has lead to the creation Shopperations. A dedicated shopper budget management tool. She made many shopper managers dream come true with a tool that can accurately and efficiently report and create transparency of shopper budgets!!!! Oh and no one can match her energy! ”
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Adam Brown
20K followers
CPG brands need to focus on Retail Velocity Support as their main KPI. Plain and simple! Not followers - nor likes - nor comments - nor virality. While those things are all nice ancillary benefits of consistently putting out great content, they are not the main attraction. You want people to be aware (through content, paid social, and influencers), then consider (through great packaging and solid ingredient labels), and then generate trial (value, health benefits, etc.). I genuinely believe that they do not do this on a brand's website, especially for a lesser-known one. Back in 2017, sure...but not anymore! People buy new CPG and Beverage brands, primarily in brick & mortar stores. This is where they are searching to discover new products to integrate into their lives, and you must meet them on this journey. Brands should experiment with different formats that feel real, relatable, and current. Right now, that is leaning toward humaized, differentiated, "lived-in" content. You also want it to stand out from the clutter and be a little bit out of the box. Or in this instance, a little bit in the cart. 😜 Sircle Media has been supporting Retail for CPG brands longer than anyone else in the game, and we are here to help you move product now. With Expo West next week, it is time to talk shop. Let's go... Much love for Smood Sweets 🎯🛒 #cpg #socialmediacontent #socialmediaagency
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Joseph Tarnowski
ECRM • 25K followers
CPG Founders: Buy this book! Part of a series of three books in the $100M Series by Alex Hormozi, founder of Acquisition.com, it will give you some great foundational principles on how to find and target the right audience, and how to develop the right products for them. Alex has a straightforward, insightful and no B.S. way of explaining things, and the cool thing is that you can also find this book for free on his podcast, The Game. The other two books are $100M Leads: How to Get Strangers to Want to Buy Your Stuff, and $100M Money Models: How to Make More Money, which made the Guinness World Record for most book sales in a single day. Alex is also the Co-Founder of Skool, a platform that helps entrepreneurs scale their businesses. I'll link to the book in the comments below! #founder #entrepreneur #ecrmrangeme
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Chris Moe
Cartograph • 8K followers
How do I get consumers to trade up? Or, to reframe: how do I find consumers who might trade up? In the better-for-you and startup CPG space, this is an always-on existential question. And it’s easy to bark up the wrong tree. We have a saying at Cartograph: “Cheetos are undefeated”. Some consumers are so loyal and some products have such stickiness (cheesy fingerness?) that you’re better off NOT trying to speak to them. This has always been a hard problem. One common solution: sell in the natural channel. Cheetos fans don’t shop at Whole Foods as much - or they don’t look for them when they’re there. The challenge with Amazon is basically everyone is in the same aisle, regardless of channel, price, or key selling points. So many categories are a price race to the bottom, and you’ll likely get beat on reviews if you use anything but high-tech, non-natural ingredients. Amazon’s Marketing Cloud has changed this, at least a bit. Now, with your PPC ad targeting “snacks”, you can exclude all the people who have bought cheetos in the last 365 days, or do a price-related audience filter, to carve out people who might not give your product a second look. Cheetos is a bit of a cheesy example, but consider beverages that sell at $35-40/12ct vs. $15-20, or higher priced beauty products not competing with mass or drugstore prices. That’s where it can be really powerful: take a shot at big search keywords without getting into traffic with folks who wouldn’t buy in your segment. This is why AMC audiences are table stakes for us this year: you can spend more with the people that matter, and less with those who probably don’t.
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Lionel Rosnet, DipWSET
sommelier.bot • 8K followers
Why is Minnesota performing exactly like Poland? 🤯��� We paired US states with global countries that share identical online wine and spirits retail survival rates (2021-2026). Once a week, we publish an article about an interesting discovery in the industry. The results prove that Market Structure > Geography. Here are the 4 Global Archetypes we discovered: 🏰 The Emerging Fortresses: Minnesota & Poland (~90%) AI Edge: Low competition = time to implement. These markets have the runway to adopt AI tools before the giants arrive. 💎 The Premium Hubs: New York & Japan (~83%) AI Edge: Curation at scale. AI-powered personalization is the only way to deliver white-glove service without white-glove costs. ⚔️ The Saturated Heartlands: California & Italy (~73%) The Risk: AI commoditization. When everyone has the same chatbot, differentiation collapses further. Custom AI or die. 📜 The Bureaucratic Struggles: Maryland & Brazil (~60%) The Opportunity: AI compliance automation. The retailers who survive here will be those who let AI handle the red tape. In 2026, the question isn't whether to adopt AI, it's whose AI you're building on. Renting intelligence from aggregators means renting your future. This is why we built sommelier.bot's Federated AI Platform: world-class sommelier intelligence for independents, without the platform trap. See where your market fits in the chart below. 👇 Full article here 👉 https://lnkd.in/gsgJ7aC5 → https://sommelier.bot/: Own your AI. Own your future. #AIAdoption #RetailStrategy #OnlineWineBusiness #SommelierBot #WineTech
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