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Noah Gross shared thisAt our final Scale CFO Demo Day of 2025, Sequence showed an end-to-end AI revenue platform built for real-world Q2C complexity. The punchline is simple: automate the tedious work, keep finance in control. They showed exactly why fast-growing companies like Bill.com, Runway, and Bridge have made the switch. A few highlights: • An intake copilot turns messy custom contracts into billable schedules • A Rev Rec agent flags ASC 606 risk before entries hit the ERP • A Dunning agent tailors follow ups instead of spamming generic “please pay” emails Big thank you to Riya Grover and Enda Cahill from Sequence for an incredible session. We're grateful to everyone who joined and shared their questions. What a year! We'll be back in the new year with more sessions and initiatives across the CFO community. If you want to make sure you don’t miss any in 2026, link in the comments. 🎥 Watch the demo below 👇
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Noah Gross reposted thisNoah Gross reposted thisWhich AI verticals will have the next unicorn? Who would have predicted legal as THE hot vertical category of 2025 even three years ago? Glad to be in GC AI but where is the next big one coming? I have a simple framework. It's not perfect, but the result of many conversations with founders, experience in the field, and evidence across my portfolio. The first wave of vertical AI was all about light integrations. That will change, but you get the most explosive growth if IT doesn't have to get too involved in the decision. The second wave will overcome that. Likewise, the first wave of vertical AI was all about industries that hadn't invested much in first generation machine learning. The LLM was revolutionary to them, but others will eventually digest the upgrade cycle as well. What's your one industry pick for 2026? WDYT about this framework? Give me your hot takes and disagree! Link to the full article here: https://lnkd.in/gc6z5d3u.
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Noah Gross shared thisIn most B2B companies, the gong rings in sales and a fire drill starts in finance. Sales is signing custom deals while finance scrambles to figure out how to bill, invoice, and recognize the revenue. Quote to cash is one of the most fragmented processes in the CFO org. Legacy billing tools were built for v1 of the subscription economy. They handle simple subscriptions, then break the moment you add custom enterprise terms and usage-based pricing. In an AI world where everything is metered and usage-driven, that setup is unsustainable. That’s the gap Sequence is going after. Their end to end AI revenue platform is built for this reality, handling real-world Q2C complexity while automating the tedious work and keeping finance in control. An intake copilot turns messy custom contracts into billable schedules. A Rev Rec agent flags ASC 606 risk before entries hit the ERP. A Dunning agent tailors follow ups instead of spamming generic “please pay” emails. Huge thanks to Riya Grover, Enda Cahill, and the Sequence team for an incredible session. We’re grateful to everyone who joined and shared their questions. That wraps our final Scale CFO Demo Day of 2025, what a year! We’ll be back in the new year with more sessions and initiatives across the CFO community. If you’re interested in joining, link in the comments.
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Noah Gross shared thisThrilled that Scale is leading a $60M round for Range. Fahad Hassan and David Cusatis are putting an AI-powered wealth manager in every American’s pocket. For too long, integrated advice across investments, tax, and estate has been a luxury for the 1%. Range is using LLMs to bring that same level of service to the mass market without the opaque fee grabbing that has become too standard in the industry. Couldn't be more excited for what's to come!Noah Gross shared thisI’m thrilled to share a major milestone for Range: Scale Venture Partners has led a $60M investment to accelerate our mission to put an AI-powered wealth manager in every American’s pocket. This partnership is a powerful validation of the future we’re building—one where intelligent, accessible, all-in-one wealth management is no longer a privilege, but a standard. Alexander Niehenke led the deal and will be joining our Board of Directors. From our earliest conversations, it was clear that Alex and the entire Scale team understand the magnitude of what AI will unlock for personal finance. Their conviction in the category, belief in our team, and ambition for what Range can become made this an incredibly natural fit. We’re excited to “scale” Range together and pursue our shared vision of becoming the world’s leading digital wealth platform. I’m also incredibly proud to welcome Haroon Mokhtarzada, CEO of Rocket Money, to our Board. Haroon is one of the rare founders who has built a multibillion-dollar fintech platform that truly improves people’s financial lives at scale. He brings unparalleled experience and a deep passion for helping consumers thrive financially. I’ve learned so much from him over the years, and officially building Range alongside him is going to be both inspiring and energizing. My cofounder David Cusatis and I are deeply grateful for our existing board members and investors—Darian Shirazi of Gradient and Simon Wu of Cathay Innovation —who continue to be steadfast champions of Range’s mission. Their support has been instrumental in shaping the company we are today. We’re also excited to welcome Jason Pritzker and the 53 Stations team to the Range family. This raise marks a new chapter—one defined by scale, innovation, and an unwavering commitment to helping families build and protect their wealth through the power of AI. My apologies to everyone I couldn't tag, but are instrumental in helping us build a world class company. If you don't see yourself tagged, LinkedIn simply stopped allowing me to tag folks! Jonathan Abrams, Kent Lindstrom, Andrej Henkler, Fadwa Ouardani, Denis Barrier, Denise T., Noah Gross, Aurelia Han, Damian Gardiner, Leblon Capital, Brave Capital, 8-Bit Capital, and all the amazing people at Range! If you’d like to read more, here are the links to our announcement: Range blog: https://lnkd.in/ev4CFcVi Axios coverage: https://lnkd.in/enQE4D7k
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Noah Gross shared this"You are raising money from investors to build your business, not to hand it back to governments in back taxes, penalties, and interest." That was the opener from Anrok at our latest Scale CFO Demo Day and it hit hard. Nobody likes thinking about tax, but everyone hates the audits, penalties, and fire drills that come from not dealing with it. Legacy tax engines were built for a brick-and-mortar world. Anrok is built for digital and AI-first companies. Some of the fastest-growing companies in the world already rely on Anrok as they scale, including Anthropic, Notion, Clay, Vanta, Zip, and Mercury. Tax is not a guessing game. It is a deterministic domain with a right answer. Anrok leans on AI to automate the grind behind the scenes while preserving human expertise. That combination makes every return precise, not probabilistic. Huge thanks to Brad Silicani, Garrett O'Toole, and the Anrok team for an incredible session. We’re grateful to everyone who joined and shared their questions. Next month we’re back with Riya Grover, Enda Cahill, and Sequence to talk about how they’re redefining the Quote to Cash process. Our CFO community brings together finance leaders shaping the future of their industries. Applications are open, link in the comments.
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Noah Gross shared this“May the best product win.” That’s the bar Casey Woo and the FOG Ventures / Operators Guild community set for the tools they back. They go deep, pick one company per category, and support products modern operators actually live in every day. Huge milestone for Abacum today! FOG Ventures is now an investor and it’s hard to imagine a stronger signal. For this group of operators and for Casey, a former CFO himself, to choose Abacum as their FP&A platform of choice is truly special. This round brings Abacum’s total funding to more than $100M. Big welcome to FOG Ventures and Casey! Since we led the Series B earlier this year, growth has only accelerated as Abacum partners with companies like CoreWeave, Replit, Abridge, Papaya Global, and many more. Abacum is pushing the boundaries of what finance teams can achieve. Proud to continue to partner with Julio Martínez and Jorge Lluch as they reinvent FP&A. Exciting things to come!
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Noah Gross shared thisLLMs are redefining accounting and finance. The future isn’t coming, it’s already here. 🔥 Campfire built their ERP for this new reality, where every part of the platform was designed for an AI-first world. Their Ember AI isn’t just another chatbot, it’s a window into every workflow, dataset, and workpaper across your business. Giving finance teams true command over their operations and enabling agentic automation at scale. Replit, Decagon, PostHog, and Klarity aren’t waiting for the future, they’re building it on Campfire. Huge thanks to John Glasgow, Hank Sun, CPA, and the campfire team for an incredible session. We’re grateful to everyone who joined and shared their questions. For November we’re back with Michelle Valentine and Brad Silicani from Anrok to talk about how they’re redefining how modern finance teams manage sales tax. Our CFO community brings together finance leaders shaping the future of their industries. Applications are open, link in the comments. 🎥 Watch the demo below 👇
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Noah Gross shared thisManual data entry. Back-and-forth with the deal desk. Endless forecast meetings. That time should go to selling. This Thursday at The Brant Foundation - we're bringing together GTM operators from G2, Snowflake, Vanta, and OpenAI who've used AI to automate this work, and they're going to show us their exact implementations. Sessions like "How we built our GTM Engineer team" and "Creating hundreds of microsegment strategies with AI." Live labs where you build your own workflows. Scale Venture Partners GTM AI Summit with Vine Ventures, L.P. Thursday, Nov 6. NYC 🗽 Limited capacity… just a few more spots open for early-stage founders and operators. Apply at the link in comments.
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Noah Gross shared thisLLMs are changing the game in accounting and finance. Rillet rebuilt the GL from the ground up for the AI era, built for automation, compliance, and speed. From native integrations to embedded AI workflows and agents, every part of the platform is designed to move faster and work smarter. The next generation of pre-IPO companies are already running and growing with Rillet. Windsurf scaled 10x with transactional detail flowing directly into Rillet in real time. Huge thanks to Nicolas Kopp, stephen hedlund, and the rest of the Rillet team for an incredible session. We’re grateful to everyone who joined and shared their questions. Next month we’re back with Michelle Valentine and Brad Silicani from Anrok to talk about how they’re redefining how modern finance teams manage sales tax. Our CFO community brings together finance leaders shaping the future of their industries. Applications are open, link in the comments. 🎥 Check out the short demo below 👇
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Noah Gross liked thisNoah Gross liked thisWhen we first met Paraform, four of us from the Scale team were on the call. Halfway through, I sent a side text to our team on the call: "I really like this company. The founders seem really sharp". Almost immediately, the group chat came alive. While John and Jeff were still walking us through the business, we were all texting versions of: yep, same reaction. What stuck with me wasn’t just that they were smart. It was how clearly they saw the business: what was working, what wasn’t, where they still had questions, and what they wanted to test next. That kind of clarity is hard to fake. It usually comes from actually living inside the problem, and that was the signal for us. Excited that we at Scale are partnering with John Kim, Jeffrey Li, and the Paraform team!
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Noah Gross liked thisNoah Gross liked thisWe’re excited to lead Paraform’s $40M Series B as they scale up to solve one of the most challenging problems for companies of all sizes: recruiting. Today, hiring has never been harder. AI has flooded HR inboxes with noise, while the truly great AI engineers or product-minded designers are tougher than ever to find. Paraform is an agentic hiring platform and their first flagship product is their AI-powered recruiter marketplace, where specialized recruiters and intelligent AI agents work together to fill critical roles faster and better than ever before. We're especially proud to support co-founders John Kim & Jeffrey Li, who wake up every day driven by the goal of making Paraform even better for its users. Read Siddharth Ramakrishnan’s full post: https://lnkd.in/eKV9ksSe
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Noah Gross liked thisNoah Gross liked thisEveryone's racing to build data centers. Across Amazon, Microsoft, Google, Meta, and Oracle, they're earmarking $600B+ in 2026 capex (which is in some cases nearly 100% of operating cash flow). But supply isn't keeping up. The constraints are compounding: advanced packaging capacity is locked up, getting plugged into the grid can take the better part of a decade, and local governments across the country are actively blocking new builds. When you can't build your way out fast enough, the companies that help you do more with what you've got become really interesting. We're tracking opportunities across the software stack — cooling, power management, facility ops — but also in robotics and hardware that can massively shift the efficiency curve. Siddharth Ramakrishnan and I wrote about data center management, give it a read! Link in comments. Let us know if we missed any great opportunities?
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Noah Gross liked thisNoah Gross liked thisNot all big markets are created equal. After years of investing, I've started categorizing TAM claims into five buckets — and vertical AI is forcing me to rethink each one. 1. The Obvious Massive TAM: Chips, data centers, energy infrastructure, foundation models. Everyone sees it. That's the problem. These are mature, well-identified, and intensely competitive. We don't need to debate whether curing cancer is a big market — but the deals chasing it often carry the most risk. In vertical AI, the equivalent is building another general-purpose LLM or AI coding assistant. The market is real. The competition is ruthless. 2. Rewiring an Industry (Small TAM → Big TAM): Uber's taxi market wasn't large. Software for taxi dispatch was even smaller. But Uber became the taxi company and a small TAM exploded into a massive one. This is Jevon's Paradox in action — make something cheap enough and accessible enough, and demand expands far beyond the original market. Vertical AI has real versions of this: Agentic AI for freight brokers, AI underwriting for specialty insurance lines, AI-native loan origination for community banks. The incumbent market looks small. The rewired version looks enormous. I love these deals. The question I always come back to: how often do they actually work? 3. TAM Expansion by Going Upmarket: Start with early adopters who are less demanding, nail the product, add features, move upmarket. Simple in theory. Hard in execution — you can do it too fast, too slow, and frankenstein your product trying. In vertical AI, this looks like: start with SMB contractors or independent insurance agents, build workflow automation that they actually use, then use the distribution and data flywheel to push into enterprise. Every great investor has done one of these. The pattern works. The timing is everything. 4. The Lilypad — Product or Customer Expansion Harder than going upmarket, in my experience. Option one: sell more products to the same customers. I have a large scale portfolio company that built five products; two got real adoption. Entrepreneurs (and VCs) are almost always overconfident here. Option two: expand to new customer segments. AppFolio built a large business serving property managers, then quietly built ~$100M ARR serving real estate investors. That's genuinely rare. In vertical AI, I watch for companies that start with a wedge product in a specific workflow — think AI scribe for a niche specialty, or automated compliance for a specific license type — and have a credible second act. 5. Cool Tech, Contained Market: I've made this mistake. I liked the technology, wanted to fix a real problem, and never stopped to ask how we'd get to a large market. Looking back, I didn't have an articulate thesis — I had enthusiasm. In vertical AI, this is the most seductive trap. The demo is incredible. The workflow it improves is real. But if the market is structurally small and the wedge doesn't expand, great technology doesn't save you.
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Noah Gross liked thisNoah Gross liked thisAnthropic just published something no AI company has done before. They used their own data — actual Claude usage across 800 occupations — to measure which jobs are being automated right now. 𝗧𝗵𝗲 𝘁𝗼𝗽 𝗹𝗶𝗻𝗲: Computer programmers are at 75% task coverage. Customer service at 70%. Marketing specialists at 65%. But here's the interesting part... While computer and math workers have 94% theoretical AI exposure, only 33% is actually happening today. That gap is where we're all living right now, but it's closing every day. The people most exposed are more educated, higher-paid, and more likely to be female. Lawyers, analysts, developers. The knowledge workers who assumed automation was someone else's problem. Entry-level hiring (ages 22-25) has already slowed in exposed occupations. The jobs aren't disappearing yet. They're just not being created. That's harder to see in the headlines but it's the leading indicator that matters. Meanwhile, 30% of workers still have zero AI exposure. The gap between "AI could do your job" and "AI is doing your job" is real, and for most people there's still time, but that window is measured in quarters now, not years.
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Noah Gross liked thisNoah Gross liked thisAfter five awesome years at Stocktwits, it was time for my next chapter. I’m deeply grateful to Howard Lindzon for the opportunity to join in 2020 as VP International, building out the India business under Rishi Khanna. What started as that initial mandate evolved into the chance to serve as President & COO, and most recently President & CSO. It’s been an incredible experience helping scale a product I’ve personally used for over a decade. I learned a ton, worked with exceptional people, and helped build a platform that continues to shape how millions of investors and traders connect, learn, and share ideas. I’ll be cheering for Stocktwits from afar and will always be proud of what we built together. For now, I’m taking some time to recharge — focusing on health and family, sharpening the golf game a bit — while spending time with founders and operators across fintech and crypto. If we’ve worked together or crossed paths, thank you. Always happy to connect and exchange notes on what’s next.
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Noah Gross liked thisDelighted to share that I'm joining Mayfield. I'm excited to join a firm with a people-first culture, a history of partnering with entrepreneurs building category defining companies and over 55 years of perspective on the venture capital industry.Noah Gross liked thisI'm excited to welcome Matt Carbonara, a seasoned enterprise technology investor and operating executive, to the Mayfield team. Matt brings 25+ years of experience spanning venture capital, corporate development, and operating roles in product development from the engineering bench to the boardroom. He started his career designing and architecting ASICs at a startup, leading to roles in product management and marketing, and then at venture capital firms. He later focused on M&A and investments at Cisco and, most recently, ran the enterprise investing practice at Citi Ventures, Citigroup's venture arm. He's partnered with founders at companies like Snyk, Cribl, Harness, Island, and Docker, with exits to Meta, Intel, Cisco, VMware, Snowflake, DocuSign, and others. He is a great fit for our People-First firm – a builder-turned-investor who deeply cares about founders and understands the company-building journey from every angle: as an operator, venture capitalist, corporate IT buyer, and buyer of startups. Matt will invest out of our Select/Spring funds, partnering with entrepreneurs building category-defining AI companies. We look forward to his contributions to helping entrepreneurs achieve their dreams. Please join me in welcoming Matt to our team.
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Noah Gross liked thisNoah Gross liked thisHot off the press: the next $10Bn vertical AI company will be in AEC. Historically, AEC (architecture, engineering, and construction) software was relegated to “doc storage and digital versions of pen-and-paper workflows”. Why? AEC data is complex, heterogeneous, and image based - all cloud software could do is store it and let folks manipulate it by hand. The first wave of AI apps faced a similar limitation. Customer support, legal, medical admin work are all basically “reading and writing with extra steps”, and LLMs were immediately quite useful and gave this sense of awe, that AI was going to change everything. That wasn’t the case in AEC. Don’t get me wrong, there were early AI products that saw great adoption, but customer sentiment was much more “this is cool, maybe one day it’ll change the world” than “holy shit existential risk, AI or die”. In ~late 2023/early 2024, frontier models largely shifted from language models to vision-language models. Come 2026, you can build stunningly cool products across all parts of the construction lifecycle from documentation to estimations to permitting to procurement to project management to jobsite safety. Now’s the time to bring AI to the built world. Longer-form thoughts in the comments, and if you’re building, tinkering, or investing here I’d love to hear from you.
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Are Traditional Payment Rails Slowing Down Your Business? 1) Traditional payment processors charge 4-6% in fees, hitting small businesses hard. 2) ACH transfers take 1-3 days to settle, impacting cash flow significantly. 3) Cross-border payments via SWIFT can take up to 7 days and cost $100-150 in fees. 4) Payment delays can cause 35% of e-commerce customer complaints due to refund delivery issues. 5) Subscription companies lose 23% more customers with payment delays exceeding 48 hours. 6) Suppliers charge 8-12% higher prices for clients with delayed payments of 30-60 days. 7) Stablecoins like USDC and USDT can settle payments in under 10 seconds, improving cash flow. 8) Blockchain networks reduce international transfer costs by 40-70% with same-day settlement. 9) Modern blockchain payment solutions integrate within days into existing ERP systems. 10) Switching to stablecoin payments can save businesses 40-70% on cross-border transfers. https://lnkd.in/eH6kEeFi
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The future of payments isn’t just faster, it’s smarter. In 2026, businesses will expect transparency, security, and flexibility built into every transaction. ReliaFund is helping lead that shift with ACH automation, data-driven reporting, and scalable payment infrastructure designed for modern business growth. Are you ready for what’s next? Learn more → https://lnkd.in/fRwPCU3 #Fintech #ACH #Innovation #ReliaFund #FutureReady
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Fintech & Payments Public Comp Sheet and Valuation Guide Public fintech markets are enforcing a tighter scoring function. Additional signals from the Q4 2025 comps reinforce this. ____ • Revenue scale without margin discipline stopped compounding. Median EV/TTM revenue multiples for high-growth payments fell from ~15.3x (2020–21 cohort) to ~2.8x for 2024 revenue. The market no longer prices forward curves aggressively when margin expansion is deferred. ____ • Legacy payments now define the valuation floor. Visa trades around ~24x EV/EBITDA with ~73% EBITDA margins. Mastercard sits ~26x with ~63% margins. These are no longer “old rails.” They are the benchmark for earnings quality across fintech. ____ • High-growth fintech only clears premium multiples when growth stays above ~40% with improving margins. Median EV/EBITDA for this cohort expanded to ~31.1x, while cohorts growing sub-20% compressed even when revenue was stable. ____ • Neobanks lost the benefit of doubt. Despite median YoY revenue growth still above ~20%, EV/EBITDA collapsed because EBITDA margins remain negative or low-single-digit. Growth without margin inflection is being discounted close to zero. ____ • Payments infrastructure outperformed consumer fintech. Companies like Wise (~40–60% revenue growth, positive EBITDA) and Paymentus (~20–40% growth, expanding margins) sustained mid-single-digit revenue multiples while consumer-facing platforms derated. ____ • Headcount discipline became a valuation input. Block, Klarna, and Navan explicitly linked AI adoption to fixed-cost containment. Firms that framed AI as productivity infrastructure avoided multiple compression. Firms that framed it as roadmap narrative did not. ____ • 2026 guidance language matters more than trailing results. Companies signaling “transition years” or “investment resets” saw immediate repricing regardless of historical growth. Earnings visibility is now weighted more heavily than historical execution. ____ The public market has standardized the rule set. Durable revenue plus visible margin expansion defines upside. Everything else trades toward replacement cost. Report by Pitchbook
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CLSystems
28 followers
Plaid's recent $8 billion valuation through employee share sales signals a notable 31% increase from last year, reflecting a growing trend in fintech around using share liquidity as a strategic tool. This practice isn’t just about numbers—it plays a crucial role in employee retention and tax optimization, helping companies stay competitive in attracting and retaining top talent. While Plaid’s current valuation remains below its 2021 peak, this strategic move highlights how private firms are evolving their capital and talent management approaches. Key insights: 1. Employee share sales provide financial flexibility and motivation for employees. 2. Share liquidity strategies can influence company valuations and investor perceptions. 3. This trend may shape how fintech companies structure growth and retention plans going forward. How do you see employee share liquidity impacting fintech innovation and talent management in the next few years? #artificialintelligence #businessautomation #productivity
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LPLink
1K followers
Nexa Equity has closed its oversubscribed Fund II with over $390M in commitments, bringing its AUM past $1B. The firm plans to continue backing high-growth vertical SaaS companies like Easy Metrics Inc. and Leap , with founders Dean Dorcas and Patrick Fingles sharing experiences of Nexa’s hands-on partnership. https://lnkd.in/ex47JDz9 #limitedpartner #limitedpartners #LP
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Sales Science
660 followers
ServiceTitan just joined our State of SaaS metrics tracking - and their first numbers as a public company are worth noting: ARR: $930M, growing 26% YoY Net new ARR: +$191M CAC payback: 21 months Magic Number: 0.72 NRR: 110% Free cash flow margin: 14% Rule of 40: 40 Rule of X: 66 The watch-out? High G&A spend (26% of revenue) and operating margin of –14%. For context, GitLab is at 19%, Monday at 13%. Trading at ~11.5x ARR, ServiceTitan has strong growth but efficiency questions to answer. Watch the full episode for all the Q2 breakdowns linked in the comments below. #SaaS #ServiceTitan #Growth #Efficiency #Metrics
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Intellectual Strategies
214 followers
After a billion-dollar exit, the external pressure changes. Sal Rehmetullah talked with me on The Breakout CEO about how helped scale Stax into one of the largest payment processors in the U.S., surpassing $160M in recurring revenue. By most conventional measures, the outcome justified the grind. Then his role disappeared. For over a decade, he had introduced himself the same way: founder, president, operator. His calendar was booked weeks in advance. Fourteen-hour days were normal. The business shaped his identity as much as he shaped it. And suddenly, he exited that identity as quickly (and successfully) as he exited that business. He described the moment simply: “That’s not me anymore. Who am I?” When the calendar clears and the title no longer fits, the question is: who are you without the company you built? He didn’t need to start again. Financially, there was no requirement. The easy path could have been lifestyle optimization: boards, investing, flexibility. Instead, he chose another high-stakes build. “You have to reinvent yourself.” Reinvention meant accepting that the void after exit is part of the cost of building something meaningful. It meant acknowledging that the grind “doesn’t get any easier,” even when you’ve already proven you can win. And it meant deciding that if he was going to build again, it wouldn’t be incremental. “Small stuff’s boring. We want to build platforms.” Sal’s new venture, Worth AI, is an infrastructure ambition modernizing how small businesses are underwritten in a system still anchored by outdated financial representations. When you no longer have to build for money, your filter changes. The decision becomes as much about identity, conviction, and the scale of problem you’re willing to commit to as it does about your next return. #innovatewithconfidence #fraxlaw #TheBreakoutCEO _____ I'm Jeff Holman, host of The Breakout CEO podcast on Apple, Spotify, and YouTube. DM me to share your "Breakout CEO" story.
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Hardboot | Venture Capital + Talent
6K followers
130%+ NDR isn’t enough... you need the story behind it. Founders chasing growth often celebrate strong retention metrics, and for good reason. A 130%+ Net Dollar Retention (NDR) rate is one of the clearest signals of real Product–Market Fit in Seed-stage SaaS. But every founder who clears that bar knows the next question investors ask: “Show me the unit economics behind that retention.” Retention gets you in the room. The full story closes the deal. Here are the 3 metrics that prove your NDR is sustainable and profitable: 1. Lifetime Value (LTV): Is it compounding, or flat? High NDR should lift LTV. 2. Customer Acquisition Cost (CAC): What does it cost to win those high-value customers? Low CAC + high NDR = the holy grail. 3. Payback Period: How fast are you earning it back? Under 12 months turns NDR into a cash flow engine. Don’t just list numbers... tell the story that makes them believable. What’s the hardest part about creating your SaaS metrics story... the LTV, the CAC, or the Payback? #SeedFunding #VentureCapital #SaaSMetrics #Retention Laura Lirette Open People Network (OPN) Jeffery Potvin (JP)
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