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Mateo Durango reposted thisMateo Durango reposted thisThe "quick question" crisis is officially over 🙌🏾 For IT teams, the workday can feel like a thousand tiny papercuts: "Where’s my laptop?" "How many of these licenses are stagnant?" "How do I troubleshoot this?" Every "quick question" is a distraction from the high-impact tech initiatives that actually move the business forward. Rippling AI acts as your frontline defense. Watch it handle onboarding cohorts, track devices, and sniff out stagnant licenses—all through a casual conversation in the chat ⬇️
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Mateo Durango reposted thisMateo Durango reposted thisStop asking AI about the weather. Start asking it about your Payroll! Most AI tools are like a Swiss Army knife—good for a lot of things, but not always the right tool for a specialized job. Rippling AI is the specialist. For 1.5 years, we’ve been stuck on a reporting formula that felt impossible. Union benefits (non-integrable) + Seniority logic + mid-year hires = a manual reporting nightmare. Rippling AI solved it in 1.5 minutes. This is the power of an AI that has access to your company’s DNA. It’s about using YOUR data to your advantage. No software is perfect, but this is about as close as it gets! Huge shoutout to the Rippling Team for making this happen 🎉
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Mateo Durango reposted thisMateo Durango reposted thisToday we launched Rippling AI. It's already in the hands of early customers, and the real life reactions from founders have been rolling in all morning. Check a few examples out below! Here's what makes Rippling AI different from every other "AI feature" in enterprise software: > It returns exact answers, not educated guesses. When you ask Rippling AI a question, it writes a query. It generates precise SQL, builds a report, or writes a formula. The answers are auditable and deterministic. It shows its work, and you can verify the approach it's taking. > It understands your organization. References like "my team" or "last quarter" resolve against your actual data. Specific people, specific numbers, specific records. If something is ambiguous, it asks: "Which John do you mean?" > Permissions are automatic. Rippling AI inherits your existing roles and access. A manager sees their team. An HR admin sees more. The LLM can only access what the user it's chatting with can access themselves. We've been piloting it with a handful of tech startups and the results speak for themselves. These are real screenshots from real founders and operators prompting Rippling AI with questions about their own companies and getting precise, actionable answers in seconds. Want in? Reply “RIPPLING AI” and we’ll DM you access details. Prompts in order of appearance: Brian Y. Kim at Kestral, Isha F. at Taskrabbit, Michelle Marcelline at The Prompting Company, Amy Yan at Nowadays (YC S23)
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Mateo Durango reposted thisMateo Durango reposted thisOur product design team was feeling stretched. We believed them, but we needed the data to make the case for headcount. I asked Rippling AI how our design headcount has grown compared to engineering and how we should be benchmarking. In seconds, we had the full picture: five years of growth trends, industry benchmarks, and how our designer-to-engineer ratio compared - even with our future headcount plan in mind. We had been investing, and design capacity was growing, but there was still a real gap. That's the kind of detail that shifts a conversation. We had the data all along (historical headcount, growth rates, hiring pipeline, etc), but report-building, analyzing, and iterating takes time we don't always have. Now I just ask. This has been the real unlock with Rippling AI - giving leaders and People teams the ability to understand the organization in real time, preventing small problems from becoming expensive ones, and getting our heads out of spreadsheets so we can focus on the human work.
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Mateo Durango reposted thisMateo Durango reposted thisI don’t need more AI that writes a cute paragraph. I need AI that helps me make better decisions, faster. My team and I have fully embedded ourselves in all things Rippling. That’s why getting my hands on Rippling AI has been genuinely exciting. I used it for real time analysis of our compa ratio's against our compensation philosophy and framework now that Harbor Compliance has hit some big milestones in ARR and employee size that usually turns into too much manual digging: Where do we have pay equity risk when we look at compa ratio across employees in the same job family and department now that we're using all new market data? Instead of exporting data, sorting through spreadsheets, and cross-checking band logic, I asked the question in plain English. Within seconds, it helped surface: • where compa ratio spreads were widest • which groups looked under-positioned • where we should dig deeper before making compensation decisions That’s the kind of AI I want in the People function. Not gimmicky. Not theater. Actually useful. What's great is this works across all of the Rippling Apps we use (Surveys, Recruiting, Review Cycles, 1:1s, Compensation bands, employee profiles, etc.) The real win is not just speed. It’s giving leaders faster access to the right signal so we can spend less time hunting for data and more time making thoughtful, informed decisions for our people and the business and getting it right from the source, in real time - so these exports aren't dated. That part is pretty cool. Curious where other People leaders are seeing AI create real leverage, not just noise. #PeopleOps #HRTech #AI #Rippling #RipplingAI
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Mateo Durango reposted thisMateo Durango reposted thisJust started using Rippling AI and it's already saving our HR team serious time. I asked it how to reverify expiring I-9 documents for employees — it instantly walked me through both the self-serve and admin-driven flows in our exact system, no digging through help docs required. 🙌 For a small HR team managing compliance deadlines, that kind of on-demand guidance is a game changer!
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Mateo Durango reposted thisMateo Durango reposted thisToday, we’re introducing Rippling AI. Rippling AI makes you a better decision maker, every day. And it saves you time by taking care of tedious tasks. You can ask real questions about what is happening across your business and get trustworthy answers quickly. And when you want to take action on those insights, Rippling AI stages the change you requested, so all you have to do is review and approve. Want in? Reply “RIPPLING AI” and we’ll DM you access details. Learn more 👉 https://lnkd.in/gc-pVTE6
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Mateo Durango shared thisToday, we’re introducing Rippling AI. In way too many companies today, IT is fragmented. Your identity provider doesn't talk to your MDM, which doesn't talk to your HRIS, and so on. Which forces IT teams to play data detective every time they get a ticket. We’re looking to change that. Using Rippling's unified platform as the foundation, we’ve been able to build AI functionality into our product that goes beyond answering questions and starts taking meaningful action with a single prompt. It can diagnose a login failure, identify zombie SaaS seats, and trigger hardware fixes across your entire fleet in seconds. Want to see the future of IT operations? Join our fantastic IT teammates Zaafir Kherani, James Sorrenti, and Carter Francis on March 25th at 3pm ET / 12pm PT to see how AI that actually knows your environment changes how you’re able to work. Plus, one attendee will win a pair of Ray-Ban Meta AI glasses. (See what we did there?) Register here: https://lnkd.in/dzbnHk89
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Mateo Durango shared thisRippling is pairing our deep roots in HR and IT with a brand new GRC product that’s deeply differentiated from anything else in the market. And we’re building our founding Post-Sales GRC team. We’re hiring a Post-Sales GRC Specialist. This role is perfect for someone who: ✅ Brings deep experience in audit & compliance (SOC 2, ISO 27001, risk assessments, vendor risk, etc.) ✅ Is a builder at heart and excited to shape product direction, industry presence, and team growth ✅ Loves partnering directly with customers and driving meaningful outcomes ✅ Wants to help define what automated compliance at scale actually looks like You won’t just be supporting customers, you’ll be helping define how we deliver modern GRC inside a platform that already owns HR, IT, and Vendor data. This is a rare opportunity to join at the ground floor of a new product line at Rippling and rapidly accelerate your career while shaping the future of compliance automation. If this sounds like you (or someone in your network), we would love to connect. Feel free to DM me or Sidney Gomez & Ravneet D.. Apply here: https://lnkd.in/eGQNciFQ
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Mateo Durango liked thisMateo Durango liked thisThis is for the SE professionals: The ones who sit between product, sales, technical teams, and customers - and somehow make all of it make sense. It is not an easy role. You are expected to know the technology, understand the customer, support the seller, read the audience, and still tell a clear story under pressure. When it is done well, it can look effortless. It is not effortless. It is skill. Enjoy your weekend 👏
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Mateo Durango liked thisMateo Durango liked thisWord on the street is that Rippling AI is a “gamechanger.” 😏 We caught up with some of the first customers to see Rippling AI in action at Rippling On The Road Chicago 🏙️ From generating instant reports to employee self-service, and everything in between, our customers are excited to put Rippling AI to work (so they can get back to the meaningful stuff).
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Mateo Durango liked thisMateo Durango liked thisStop building AI that just "chats." Start building AI that actually does things (without leaking your API keys). We’ve all been there: You want your AI agent to pull data from Jira, send a Slack message, or update a CRM. But then you realize you have to store, refresh, and protect a dozen different user tokens. Enter: Auth0 Token Vault. 🗝️ This is the secret sauce. It handles the "security scary parts" of third-party tokens so your agents can act on behalf of users without you having to build a custom (and probably leaky) database for secrets. The Mission: Build an AI agent that uses Token Vault to securely execute tasks across the web. 💰 The Loot: $10,000 in prizes. ⏳ The Clock: You’ve got until April 7th to ship. 🛠️ The Tech: AI + Auth0 + Token Vault. It’s time to move past "Hello World" chatbots. Let’s see some agents with actual permissions. I'll be judging and can't wait to see what everyone builds! Lock in your spot here: 👉 https://lnkd.in/ec9-2EHG #AI #Auth0 #AuthorizedToAct
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