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I served 20 years in daily newspapers, working my way up the journalistic food chain from…
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.Eliseo Tajanlangit,RN,CCM,LTCCP,MedicareNurseNavigator
.Eliseo Tajanlangit,RN,CCM,LTCCP,MedicareNurseNavigator
Eric Wicklund reposted thisComing in October 2026Eric Wicklund reposted thisWe went live with Epic 18 months ago. Our labor costs are up $400K per month. Nobody told us this would happen. We hired consultants to figure out why our operational costs exploded after Epic go-live. They found 5 workflow problems costing us serious money. Problem #1: Double Documentation Nurses document the same vitals in 3 different flowsheets. Time wasted per nurse per shift: 47 minutes Cost across 400 nurses: $85K/month Why? Epic has 6 places to document vitals. Nobody told us which one to use. Problem #2: Inbox Overload Our doctors get 240 Epic messages per day. Time spent managing inbox: 2.1 hours daily Cost across 120 physicians: $110K/month Half the messages are system-generated alerts they can't turn off. Problem #3: Order Sets Nobody Uses We built 340 order sets during implementation. Order sets actually being used: 23 Doctors default to manual ordering because they can't find the right order set. Extra clicks per order: 8-12 Time wasted: 15 minutes per physician per day Cost: $42K/month Problem #4: Medication Reconciliation Takes an average of 18 minutes per patient. In our old system? 6 minutes. Why? Epic's med rec workflow has 14 required clicks. Our old system had 4. Extra time across all admissions: $67K/month Problem #5: Chart Review Takes Forever Finding information in Epic takes 3x longer than our old EMR. Doctors spend 25 minutes reviewing charts that used to take 8 minutes. Why? Information is buried in 40+ different tabs. Cost: $53K/month in physician time Total monthly waste: $403K Annual waste: $4.8M This is AFTER we paid $47M for Epic implementation. What we did about it: Month 1-2: Workflow audit Shadowed 40 staff members across all roles. Documented every inefficient click pattern. Month 3-4: Simplification → Reduced vital signs flowsheets from 6 to 1 → Turned off 80% of automated alerts → Deleted 317 unused order sets → Rebuilt med rec to 6 clicks instead of 14 → Created quick-access chart summary view → Trained power users to build basic reports Month 5-6: Training refresh Most staff never learned Epic properly during go-live chaos. We did small-group training on the optimized workflows. Results after 6 months: → Nurse documentation time: Down 35 minutes/shift → Physician inbox time: Down 1.3 hours/day → Chart review time: Down to 11 minutes → Med rec time: Down to 9 minutes → Monthly labor costs: Down $287K We're still $116K/month over our pre-Epic baseline. But we cut the waste by 71%. If you're 12-36 months post go-live: We're now 24 months post go-live. Labor costs are still higher than pre-Epic. But we've reclaimed $287K per month in waste. That's $3.4M annually. Just by questioning the workflows we were told were "best practice." -
Eric Wicklund shared thisHi all. HealthLeaders has decided to end my employment with them. The move was abrupt and unexpected, but it doesn’t diminish an exciting four years I spent with this organization, and the colleagues I’ve come to know and respect. My apologies for interviews done but not written, as well as interviews planned but not yet conducted. I no longer have access to my work e-mail to send out messages. I’m not done yet. I’m passionate about healthcare innovation and would like to continue in this field. I also have 20+ years of experience, a lot of good connections and friends, and a few good skills as well. This hurts a lot, but it won’t end me. If you know of an opportunity out there for my services, please send me a note via LinkedIn or e-mail me at eriwick@yahoo.com.
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Eric Wicklund shared thisLast month, executives from three #health #systems discussed how they're developing an #agentic #AI strategy at the HealthLeaders AI NOW virtual event. This panel, the first of two, featured James M. Blum, MD, CDH-E of University of Iowa Health Care, Dr Zafar C. of Seattle Children's, and Byron Yount, PhD of Mercy. They talked about what they're doing now with the technology, how to work with vendors and plan for in-house development, and how they're standing up #governance. Here's the video of that panel: https://lnkd.in/gH_aEd2CAI NOW Recap: Exploring Uses for Agentic AI in Clinical CareAI NOW Recap: Exploring Uses for Agentic AI in Clinical Care
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Eric Wicklund shared thisHealth Gorilla has asked the court to dismiss a #lawsuit filed by #EHR company Epic, which charged the digital health company and others with improperly accessing #protected #health #information. According to Health Gorilla officials, the lawsuit is “part of a pattern of conduct by Epic to deter both its competitors and customers from embracing innovation in interoperability, which undermines the framework and risks a more efficient, safer healthcare system.” Epic responded quickly, saying Health Gorilla "had a responsibility to safeguard sensitive patient data and know why it was being taken. Read the story today in HealthLeaders: https://lnkd.in/e6AgHXcv
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Eric Wicklund shared this#Healthcare has always seen a #technology gap between health systems and hospitals and #patients trying to #access #care. And that's often because leadership views tech from a clinical standpoint rather than the patient's experiences. Lina Scroggins is out to change that. Scroggins is the new SVP and Chief Product Officer at Mercy. It's her job to design and develop platforms and tools that enable patient to access and engage with the health system. “It is a really unique role in healthcare -- Product with a capital P,” she notes. “My job, and my team���s job, is to be wherever the #consumer is, wherever the patients are.” Read about Lina today in HealthLeaders. https://lnkd.in/eqHgkx2v
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Eric Wicklund shared thisHow do smaller, rural health systems keep up with the big guys? Linda Stevenson, CHCIO, CDH-E, PMP, MBA , Chief Digital Information Officer at Fisher-Titus Medical Center in northern Ohio, says she needs to stay on top of the latest in technology, like #AI. and implement tools that not only make the journey easier for #patients but also make #clinicians want to be a part of the program. In our HealthLeaders interview and this HL Shorts, she explains how they're using technology to connect to the community.
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Eric Wicklund shared this#Healthcare #leaders are developing new #AI tools that are designed to improve #patient #engagement, with the hop of creating a more fluid and intuitive healthcare journey. During last week's AI NOW virtual panel, Roopa Foulger of OSF HealthCare and Stacey Johnston, MD, MHA, CHCIO of Beacon Health System explored how AI can 'wrap around' the patient while also reducing #workflow stresses for healthcare staff and #clinicians. “So now we've got all of this data,” Johnston noted, “and wouldn't it be great if we could use our core systems, our data warehousing system, [and] layer AI on top of that to say, Mrs. Smith has these parameters in place. We need to move up her appointment from three months to next month. And then while she's there, let's screen for these things [and] also talk to her about her food insecurity.” Check out today's story in HealthLeaders: https://lnkd.in/ebkMvATr
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Eric Wicklund shared thisThis week, HealthLeaders convened two panels of top #healthcare executives to talk about top #AI trends. Today's story focuses on the first panel, which explored how #agentic AI is being developed for #clinical #care. The panel, featuring James M. Blum, MD, CDH-E of University of Iowa Health Care, Byron Yount, PhD of Mercy and Dr Zafar C. of Seattle Children's, offered insight into how healthcare organizations are using AI, how they're managing #data and #governance, and how these new capabilities may reshape the healthcare ecosystem. Check out today's story, and stay tuned in coming days for the recording of the panel, as well as a wrapup of the second panel on AI and #patient #engagement and that recording as well. https://lnkd.in/g53e2tST
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Eric Wicklund shared thisWhen UT Health San Antonio opened its $472 million, 144-bed Multispecialty and Research Hospital in late 2024, every patient room was equipped with a camera and TV embedded with a #virtual #care platform. Edward Sankary, MD, FACP, FAMIA, ABPM-CI, the health system's VP, Chief Health Information Officer and Chief Value Officer, said leadership was fully invested in embedding #RPM throughout the #hospital. The platform incorporates virtual #nursing and other #digital #health #tools to ensure that patients are connected to their care teams at all times, even when no one else is in the room. "It’s no longer fantasy," he says. "This is reality.” Read the story today in HealthLeaders: https://lnkd.in/gxyGSWXg
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Eric Wicklund liked thisEric Wicklund liked thisI’m stepping into a new role as Chief Technology and Digital Officer at Sanford Health. This isn’t a title change for the sake of a title. It reflects a deliberate shift in focus—from running technology to transforming how technology and digital capabilities drive care, access, scale, and differentiation in rural healthcare. In this role, my priorities are clear: - Advancing digital and AI-enabled care in ways that meaningfully improve patient and clinician experience - Accelerating innovation while maintaining enterprise discipline and trust - Ensuring technology investments are tightly aligned to mission, strategy, and measurable outcomes - Building out a Forward Deployed Engineering model, leveraging Agentic platforms to drive value at pace and scale I’m grateful for the leadership, teams, and partners who’ve helped pave the path so far and now shape this transformation—and for an organization willing to rethink operating models and invest forward as healthcare itself continues to change. There’s a lot of work ahead. This will be fun.
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Eric Wicklund liked thisEric Wicklund liked this13 years of Validic, and the best is still ahead! On April 3, 2013, the Validic name made its very first appearance in the world as a beta launch. Thirteen years later, we're incredibly proud of what this team and this community have built together. What started as an idea has grown into something we could only have dreamed of back then: ✅ 110+ healthcare customers trusting us with their most important work ⌚ 700+ device and app integrations connecting the health data ecosystem 🫀 20M+ lives served to date 📊 100M+ health data points captured every week None of this happens without the relentless dedication of our team, the trust of our customers, and the patients whose health journeys inspire everything we do. Thirteen years of hard work, innovation, and growth, and the road ahead is more exciting than ever. Here's to the next chapter. Thank you to everyone who has been part of the Validic story! #Validic #DigitalHealth #ConnectedCare #HealthcareIt #RPM #HealthData
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Eric Wicklund liked thisEric Wicklund liked thisWhat tools or information would most improve response in high-risk situations? One thing that stands out when you talk with law enforcement officers about domestic violence calls: They rarely know the full story before they arrive. Officers are often walking into situations where emotions are high, information is limited, and decisions have to be made quickly. The reality is that better information and faster communication can make a meaningful difference, not just for victims, but for first responders as well. When we talk about innovation in public safety, we should also be asking: • How can we reduce uncertainty for officers responding to dangerous situations? • How can we ensure victims can ask for help safely? • How can technology support emergency response? Public safety innovation works best when it’s built alongside the people who respond to emergencies every day. The insights from law enforcement professionals continue to shape how many of us think about the future of emergency response. By integrating better tools and information into emergency response systems, we can ensure faster, more effective interventions that benefit both victims and responders alike.
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Eric Wicklund liked thisEric Wicklund liked this🌏 Big news from the Pacific — and a reminder of why investing in digital foundations matters. Fiji just launched its first-ever nationwide digital immunization record system — replacing paper-based records that were routinely lost, duplicated, or inaccessible when families moved between islands. The system covers 220 immunization sites and supports approximately 500 healthcare workers, ensuring every child has a secure vaccination record accessible from anywhere in the country - including in areas with limited connectivity. No small feat in a maritime archipelago. But this is not just a digital upgrade. It's digital infrastructure. By replacing paper with a secure nationwide digital system, Fiji is building a more resilient and efficient healthcare system - one that can withstand disease outbreaks and climate-related emergencies alike. This investment is being built as underlying Digital Public Infrastructure (DPI) for Health. When you build foundational systems that are interoperable, scalable, and country-owned, the returns compound. The same infrastructure powering immunization records today can anchor a multi-country telehealth programme across the Pacific tomorrow — connecting patients in remote atolls to clinical expertise and cutting costs across the system. This is what UNICEF's advocates for globally: stop funding isolated pilots. Invest in systems that make every intervention stronger, cheaper, and more resilient. Read more at https://lnkd.in/dcPEttGF Congratulations to Fiji's Ministry of Health, #UNICEF Pacific, and the Government of Japan. 🇫🇯 #DigitalHealth #DigitalPublicInfrastructure #DPI #HealthSystems #SanteSuite #Gavi #WorldBank #Pacific #Immunization #DigitalTransformation #HealthForAllNo more paper: Fiji launches first-ever digital immunization records for every childNo more paper: Fiji launches first-ever digital immunization records for every child
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Eric Wicklund liked thisEric Wicklund liked thisNot Gonna Lie — I didn’t know what an em dash was until 2021. I was taught to use them while writing conference agendas — and honestly, once I started, I couldn’t stop. Then the em dash became a signal AI wrote your content. After 20+ years, I was forced to stop using my dear em dash. Now, there’s an uprising in the marketing community — and we are fighting back. There's even merch thanks to Ann Handley So I am yet again embracing the em dash. I urge you to do the same. Don't give in to the AI pressure.
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Eric Wicklund liked thisEric Wicklund liked thisBecker's Healthcare has named Brad Reimer, senior vice president and chief information officer at Sanford Health, to its list of hospital and health system CIOs to know. This is the fourth consecutive year Reimer has been named to the list. Under Reimer's leadership, Sanford Health has strengthened its information security and IT risk programs, optimized efficiencies and enhanced technical infrastructure to support a $350 million virtual care initiative. With deep expertise in technology innovation, data analytics and virtual care, he has advanced the organization's digital capacities and supported large-scale integration efforts. Read more: https://san.fo/4scQx8L
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Eric Wicklund liked thisThis is such a great option For rural communities that don’t have providers nearby.Eric Wicklund liked thisCare delivery is evolving – and access is key. OSF OnCall Connect On the Go brings provider-supported care directly into communities through partnerships with local organizations. Learn more: osfoncall.org/onthego
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