AI is rapidly becoming foundational to how iHerb operates globally—from personalization and customer experience to supply chain optimization and fulfillment automation. Now, we’re looking for our first Head of AI Enablement to turn that momentum into a scalable, enterprise-wide capability. This is not a research role. This is a delivery role—focused on execution, impact, and embedding AI into how the business runs every day. If you’re excited about building, scaling, and operationalizing AI across a global organization, we’d love to hear from you. 👀 Learn more and apply: https://lnkd.in/gBVDRxQb
About us
iHerb is on a mission to make health and wellness accessible to all. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive culture with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision. iHerb's Shared Values Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
- Website
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http://www.iherb.com
External link for iHerb
- Industry
- Retail
- Company size
- 1,001-5,000 employees
- Headquarters
- Irvine, California
- Type
- Privately Held
- Specialties
- Vitamins, Sports Nutrition, Natural Supplements and Remedies, Natural Foods, Environment Friendly Goods, Dry Foods, and eCommerce
Locations
Employees at iHerb
Updates
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iHerb is proud to welcome Andreas Baller “Andy” as General Manager for Europe, a key leadership appointment as we continue to invest in our global growth. Andy brings 20+ years of experience across eCommerce, logistics, and strategy, with leadership roles at Amazon and DHL. He will lead our European strategy, focusing on scaling operations, strengthening partnerships, and accelerating expansion across the region. This appointment reflects our broader commitment to building strong, local leadership and teams around the world—ensuring our global business stays locally relevant and deeply connected to our customers, brand partners, and stakeholders in every market. With General Managers now in place for Europe and MENA—and our search underway for GM of Asia Pacific—we’re continuing to build the regional leadership needed to support our next phase of growth. Welcome to iHerb, Andy 🌍
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$2.9 billion net sales. 44 million orders. One record-breaking year. At our recent iHerb Town Hall, CEO Emun Z. Zabihi and CFO Mike Cody shared the results of a milestone fiscal 2025 — and celebrated the team behind it. We delivered 19% year-over-year net sales growth, serving 15 million active customers worldwide, with sales increasing in 28 of our top 30 countries. Even more powerful than the numbers: 💫 80% of orders came from repeat customers 🫶 Net Promoter Score rose to 88 📦 Autoship subscriptions grew 370% year-over-year This performance reflects disciplined execution, global scale, and the trust customers place in iHerb every day. Proud of our team. Grateful for our customers and brand partners. Building on this momentum in 2026 and beyond. 🚀
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We’re back from Natural Products Expo West inspired by the innovation shaping the future of wellness. It was incredible connecting with so many of the brands we proudly carry at iHerb — learning about their latest launches, upcoming innovations, and the trends driving the industry forward. The products featured in this recap are just a small glimpse of the many brands exhibiting at the show. We were fortunate to stop by, have meaningful conversations, and even get a sneak peek at some exciting new additions coming soon to the iHerb catalog. We’re looking forward to bringing these innovations to our global community. Are you a brand interested in joining iHerb’s curated global assortment? Learn more about becoming a supplier here: https://lnkd.in/gs9u8FU7
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Happy International Women's Day! 💜 At iHerb, we empower women to take charge of their health at every stage of life by providing access to science-backed wellness education. Because we believe health knowledge should be universally accessible, our Wellness Hub is translated into 35 languages for women around the world. As we celebrate women today, we're busting a common fitness myth: Creatine isn't just for men. Research shows it offers incredible benefits for women, including enhanced cognitive function, steady energy, and improved muscle recovery. Discover how this powerhouse supplement can elevate your routine. Read the full article here: https://lnkd.in/gV5Jvpsm #InternationalWomensDay #IWD #WomensHealth #iHerb #WellnessHub
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We’re proud to share that iHerb has been named a 2026 Training MVP Award winner by Training Magazine, along with receiving a Best Practice recognition for the Taking Care of You program. iHerb demonstrates a deep commitment to the holistic development of its employees through our comprehensive "For a Better You" campaign. This initiative is not a standalone training program but a multifaceted strategy that integrates career progression, cultural development, and a strong sense of purpose. A key pillar of this campaign is the iHerb Leadership Academy, a learning experience designed to empower team members to take ownership of their career development. At iHerb, Team Members are working on over 3,552 individual development goals committed to growth and development. Some ways team members have owned their careers at iHerb are by participating in: over 500 coaching hour sessions, 8 formal academy programs, and over 21,000 live and on demand training courses completed. If you’re ready to grow with purpose, explore opportunities with us: https://lnkd.in/egv4vZF4 #TrainingMVP #ForABetterYou #iHerbCareers #LeadershipDevelopment Kudos to our learning and development team Elizabeth Luzardo MSM, CPTD, CAM, LEED Tony Mock, M.Ed. Learning Manager and Nate Hoden on these achievements! https://lnkd.in/emN7Zkdg https://lnkd.in/e9kFhH4q
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Big Leadership Role Coming Soon! 🚀 We’re growing. Fast. Globally. And our Technology team is at the center of it all. iHerb will soon be launching a search for a Vice President of Engineering to lead our global engineering strategy across our core platforms — from high-scale, customer-facing eCommerce to the fulfillment and logistics systems powering customers in 180+ countries. This is a pivotal opportunity for a visionary tech leader who loves building world-class teams, scaling secure platforms, and driving innovation in global health and wellness e-commerce. The official posting is coming soon — but exceptional leaders don't wait for job descriptions. 👉 Visit www.iherb.com/careers to explore current openings and sign up for job alerts so you’re first to know when this role goes live. 👉 Know a rock star engineering executive? Tag them or share this post. We’re not just growing. We’re redefining global wellness eCommerce.
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✨ Celebrating a New Chapter for iHerb in the Middle East! iHerb was proud to host a vibrant celebration in the heart of Riyadh to mark a major milestone: the official opening of our newest fulfillment center in Saudi Arabia. 🇸🇦 Our leadership team—CEO Emun Z. Zabihi, CFO Mike Cody, and MENA GM Juan Robledo—was joined by an esteemed group of partners and friends to celebrate this leap forward in our mission to make health and wellness accessible to all. Event Highlights: ✂️ The Ribbon-Cutting: A proud moment alongside GACA - General Authority of Civil Aviation - Saudi Arabia, Special Integrated Logistics Zone Company, and our partners at CJ Logistics KSA – SILZ | Riyadh, including their Global CEO Jonathan Song. 🤝 Community & Connection: It was inspiring to host local content creators, influencers, and media who are the voice of wellness in this fast-growing region. 🤩 Boulevard Riyadh City Takeover: Following the celebration, we lit up the entertainment district with a massive digital billboard takeover, showcasing iHerb’s commitment in the Kingdom. This new facility isn't just about logistics—it’s about faster delivery and better service for our local customers here and beyond. 📦 The energy in Riyadh was a testament to the bright future of health and wellness in the region. We are honored to be part of their journey. 🌿 💚 Read our full announcement here: https://lnkd.in/dukepF6Q Special thanks to iHerb team members: Patrick Murphy, Dhabit Dowsari, Asim Shaikh, Sima Alfred Gabej, Samia Zaatari, Maryam Elzeiny and Muhammad Peeraly.
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The magic of e-commerce is actually a masterpiece of engineering. At iHerb, the journey from "Add to Cart" to your doorstep involves more than just a shipping label. Our latest article pulls back the curtain on the high-tech, high-care supply chain that powers global wellness. Key insights from the journey: ❄️ Climate Control As Standard: Why we maintain strict temperature regulation 24/7 to protect potency (crucial for probiotics and omegas). 🤖 Precision Automation: Utilizing smart software to minimize handling and maximize hygiene. ✅ The "Chain Of Wellness": How direct sourcing eliminates the risk of counterfeit products in a commingled marketplace. Take a look at how we blend advanced automation with a critical human touch to ensure authenticity and freshness. Read the full behind-the-scenes breakdown here: https://lnkd.in/gXSAtuaq #SupplyChain #Logistics #Ecommerce #QualityControl #iHerb