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London, England, United Kingdom
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Articles by Jean-Philippe
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Past, Present, and Future of the Quantified Self
Past, Present, and Future of the Quantified Self
Although the term Quantified Self ("QS") was only first coined by Gary Wolf and Tom Kelly of Wired Magazine in 2007…
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Jean-Philippe DOUMENG shared thisNapo Pet Insurance is a finalist at the Insurance Times #ClaimsExcellenceAwards - across six categories: - Claims Achievement Award - Claims Product of the Year - Claims Team of the Year (MGA) - Excellence in Customer Care - MGA of the Year - Claims Champion of the Year (Meltem Yazar 👏) When we started Napo, we made a deliberate bet: that claims was not a cost centre to be minimised, but the moment that defines whether an insurer deserves the trust it asks for. Every decision since (on automation, on speed, on how we speak to people when their pet is sick) has followed from that. Six nominations reflects what happens when product, tech, claims, and customer operations all pull in the same direction. This is the whole company's win! Proud of everyone at Napo who made this possible. https://lnkd.in/eYMT9gYw
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Jean-Philippe DOUMENG shared thisMost businesses that serve people at vulnerable moments treat empathy as a brand value. Something for the website. We treat it as an operating system. At Napo Pet Insurance, we measure empathy ruthlessly: how fast we resolve, how clearly we communicate, CSat, how many customers stay. We structure claims so routine cases move fast and complex cases get time, judgement, and human support. That is how you build competitive moats through lifetime value, not marketing spend. We screen hard for it during hiring. You cannot retrofit empathy. We send flowers when a pet passes away. We mark puppy birthdays. Not as marketing gestures. As cultural reinforcement that signals to the team and the customer: this is a family member, not a policy number. People treat empathy as a soft skill. We treat it as a competitive weapon. --- Full interview with The European Business Review here: https://lnkd.in/eZfRnqZ5How Empathy and Discipline Are Building a New Pet Insurance CategoryHow Empathy and Discipline Are Building a New Pet Insurance Category
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Jean-Philippe DOUMENG shared thisStarted the year with some good news: Napo Pet Insurance has been shortlisted for four categories at the #ModernClaimsAwards26: - Best Customer Service (< 100 Employees) - MGA of the Year - Insurtech of the Year - Rising Star of the Year: Fiona Key 👏 Getting recognised across customer service, underwriting, and technology reflects the dedication of our team to delivering a 6-star experience for our customers and their pets, especially when it matters most, through fast, fair claims and going the extra mile every day. Proud of the team and what we are building together! Shortlist: https://lnkd.in/e2h2HYMx P.S: Thanks Modern Insurance Magazine for the recognition! #CustomerService #Claims #Insurtech #MGA #PetInsurance #Napo #MCA26
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Jean-Philippe DOUMENG shared thisThe BBC just published an investigation into UK vet pricing. Worth reading! Vet care costs rose 63% between 2016 and 2023. Six corporate groups now control 60% of the market. The Competition and Markets Authority (CMA) estimates lack of competition cost pet owners £900m over 4 years. The CMA's focus on transparency and consumer fairness is overdue and welcome. A few observations: On vets: - Most are trying to do the right thing in a difficult job. Clinical decisions are rarely black and white. - Costs are rising: staffing, equipment, medicines, out-of-hours care, specialist referrals. - Corporate consolidation has changed the economics, but individual vets still care deeply about the animals they treat. On pet insurance: - When treatment costs rise so much (so fast), insurance premiums have to follow. Insurance is not a discount card. It is a risk pool. If claim costs rise, premiums must rise or the product collapses. That is basic arithmetic. - Here is the harder truth: most people cannot afford a £5k+ vet bill. - Without insurance or significant savings, you are one emergency away from an impossible decision about your pet's life. - Insurers often get blamed for premium increases. But when vet inflation hits so hard, insurance has no choice but to reflect that cost. The issue is not the insurance → it is the underlying inflation in vet care. On transparency: - Clear pricing, itemised estimates, and disclosure of practice ownership help pet owners make informed choices and avoid surprises. - It also protects clinical independence. When people understand costs upfront, they can have better conversations with their vet about what is necessary versus optional. If you have a pet: - Get insurance or build a dedicated fund of at least £5k-£10k. Vet bills do not wait and they do not negotiate. This is not optional. - If you insure, choose cover you can keep long-term. Understand excess and co-pay before you need them. Cheap policies and/or low limits cover are not insurance (they are expensive false confidence). - Ask for estimates before tests and treatment. Ask what options exist, including "wait and see" when appropriate. - Ask for itemised pricing if you are unsure what you are paying for. We need a system where pets get great care, pet owners are treated fairly, and vets can work with clinical independence. The CMA's work on transparency is a necessary step. But transparency only matters if pet owners can afford the care their pets need. That means insurance, savings, or accepting that some treatments will be out of reach. https://lnkd.in/en5fjJ7C #PetInsurance #PetCare #CMAVets under increasing pressure to make money for corporate owners, BBC toldVets under increasing pressure to make money for corporate owners, BBC told
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Jean-Philippe DOUMENG shared thisWe are hiring a Financial Controller at Napo Pet Insurance! We are scaling fast, and our Finance function needs to scale properly with it. Not more noise. More clarity. This is a hands-on role. You will own month-end close, management accounts, and the reporting that leadership and investors actually use to make decisions. You will also run some of the operational backbone that matters in insurance, like bdx reporting and reconciliations across systems. If you like: - building a close process that is tight, reliable, and fast - turning messy data into clean insight - challenging assumptions without ego - working cross-functionally (and being listened to) …you will enjoy this. We care a lot about doing the right thing by customers, and that starts with being a serious, well-run business behind the scenes. ACA (or equivalent), 3 to 4 years PQE. Insurance experience helps, but a fast learner with strong standards also works. Apply here: https://lnkd.in/dArebnuM
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Jean-Philippe DOUMENG reposted thisJean-Philippe DOUMENG reposted thisWe are looking for a Software Engineer at Napo Pet Insurance 🐾 Our engineering team plays a central role in shaping the Napo experience. Whether it’s building intuitive tools for our customers, powering the behind-the-scenes systems that keep everything running smoothly, or exploring the potential of AI to provide exceptional support for our customers - we take pride in building with purpose If you know an amazing software engineer who is ready to deliver end-to-end features that improve the experiences of our customers or internal teams and have meaningful impact, send them our way! 👉 https://lnkd.in/eQ7bseez Tag, DM, or share 💙 #softwareengineer #napo #petinsurance #engineer
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Jean-Philippe DOUMENG shared thisWe are partnering with Tractive to make GPS health monitoring standard for eligible new Napo customers. At Napo Pet Insurance, our mission has always been clear: protect pets, support their people, and help them live longer, healthier, happier lives. This partnership with Tractive is a first step. Pet insurance needs to evolve beyond paying claims: it needs to help prevent them. GPS tracking helps reunite lost pets with their families. Health monitoring catches early warning signs before they become serious. We are making these tools standard because they are part of genuinely protecting pets and helping people take better care of them. We are building a pet ecosystem people turn to first: for protection, prevention, and ongoing support. Not just when things go wrong, but throughout their pet's life. Excited to be building this with the Tractive team! #PetInsurance #Prevention #PetTech
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Jean-Philippe DOUMENG shared thisWhich? has just named most of Napo Pet Insurance's policies as #BestBuys for 2025 💙 → 6 of our 8 policies ranked in the top 20% of everything they reviewed! Independent recognition like this means the fundamentals are working: the product, the pricing, the claims experience. All the unglamorous detail that goes into building cover that actually protects pets and their people. Credit to the whole team who have obsessed over getting this right 👏 🐾 #PetInsurance #WhichBestBuyJean-Philippe DOUMENG shared thisSome news we are very proud to share at Napo Pet Insurance 🥳 🐾 Which? has just rated most of Napo Pet Insurance'policies as #BestBuys for 2025, including our cat and dog Lifetime cover at £8k, £12k and £16k. As Dean Sobers, Which? pet insurance expert, put it: "Napo impressed us in our analysis. Six of its eight policies were among the top 20% of all policies we rated." For a young pet insurer, this matters. Which? is completely independent. Their team reviews hundreds of policies in detail and looks at how they perform for real people. Best Buy is something you earn, not something you buy. Everyone at Napo Pet Insurance has worked hard to build the kind of cover we want for our own pets. Seeing that recognised by Which? means a lot. To every customer and their pet(s) already trusting us: thank you! #PetInsurance #Which #BestBuy2025 #TeamNapo -- See article here: https://lnkd.in/eGTRiBJ3
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Jean-Philippe DOUMENG shared this🎨 We are looking for a Senior Product Designer at Napo Pet Insurance 🐾 Not the type who just makes things look good. The type who makes things work beautifully. If you know a brilliant designer who thrives on tough problems, high standards, and meaningful impact, send them our way. They will join a small but mighty team where great design actually drives business outcomes (not an afterthought). 👉 https://lnkd.in/eRfSKuVb Tag, DM, or share 🙏🏼 #Hiring #ProductDesign #UXDesign #PetInsurance
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Jean-Philippe DOUMENG reacted on thisThank you so much to Hellenic TV London and the lovely Mrs Vasoula Christodoulou for having me on the show! 🙏 It was an honour to share my thoughts on nutritional therapy and my personal approach to wellbeing , a topic I’m deeply passionate about. These conversations matter. The more people hear about the role nutrition plays in how we feel, the better. Grateful for the warm welcome and the platform to share it. 🌿Jean-Philippe DOUMENG reacted on this17. ΥΓΕΙΑ ΚΑΙ ΕΥΕΞΙΑ Βασούλα Χριστοδούλου Guest Ιωάννα Ντέντη, Nutritional Therapist 2.4.26 S6 E17 ΙΩΑΝΝΑ ΝΤΕΝΤΗ- ΚΕΙΜΕΝΟ Ιωάννα Ντέντη- Nutritional Therapist Σε αυτό το επεισόδιο, ανοίγουμε μια ουσιαστική συζήτηση γύρω από ένα θέμα που απασχολεί όλο και περισσότερες γυναίκες σήμερα: την έλλειψη ενέργειας, τις δυσκολίες στον ύπνο, το άγχος και τη σύνδεσή τους με τη συνολική μας υγεία. Μαζί μας η Ιωάννα Ντέντη, η οποία μέσα από μια ολιστική προσέγγιση εξηγεί τι πραγματικά συμβαίνει στο σώμα μας, πώς η κορτιζόλη και το στρες επηρεάζουν την καθημερινότητά μας, αλλά και γιατί πολλές φορές, παρά τις προσπάθειες, δεν βλέπουμε τα αποτελέσματα που θέλουμε. Μέσα από πρακτικές συμβουλές και μια διαφορετική ματιά στη φροντίδα του εαυτού, η Ιωάννα μας καθοδηγεί στο πώς μπορούμε να επαναφέρουμε την ισορροπία και την ενέργειά μας — ξεκινώντας από τα απλά, καθημερινά βήματα. https://lnkd.in/e2vabqm6 Vasoula Christodoulou Ioanna Ntenti17.ΥΓΕΙΑ ΚΑΙ ΕΥΕΞΙΑ Βασούλα Χριστοδούλου Guest Ιωάννα Ντέντη, Nutritional Therapist 2.4.26 S6E1717.ΥΓΕΙΑ ΚΑΙ ΕΥΕΞΙΑ Βασούλα Χριστοδούλου Guest Ιωάννα Ντέντη, Nutritional Therapist 2.4.26 S6E17
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Jean-Philippe DOUMENG liked thisProud to see Pawer Water recognised as a finalist at the UK StartUp Awards London, strong validation as we scale in the fast-growing pet wellness category. We’re just getting started 🚀 https://lnkd.in/e4sV3jCaJean-Philippe DOUMENG liked this🚀 GREAT NEWS🚀 : PAWER WATER IS FINALIST FOR CONSUMER PRODUCTS START-UP OF THE YEAR AT THE UK StartUp Awards 2026. We’re proud to share that Pawer Water (The Pawer Group Ltd) has been named a finalist for Consumer Products Start-Up of the Year at the London finals of the UK StartUp Awards 2026. Building in a city as competitive as London, this recognition means a lot —especially as we continue to see strong momentum in premium, functional pet wellness. For us, it’s a chance to showcase a new approach to pet supplements, built for the modern pet parent. 🐾 If we progress, we’ll be heading to @Ideas Fest in September to represent London on the national stage. Stay tuned and celebrate with us this recognition! Cheers! Drink pawsitively. #UKStartUpAwards #UKStartUpAwards2026 #IdeasFest #LondonBusiness #ConsumerProducts
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Jean-Philippe DOUMENG liked thisJean-Philippe DOUMENG liked this"We spit people out of schools, colleges and universities into one of the most complex financial systems in the world — and we hope they'll have acquired the skills to succeed by osmosis alone." — Me, 2009 "We spit people out of schools, colleges and universities into one of the most complex financial systems in the world — and we hope they'll have acquired the skills to succeed by osmosis alone." — Me, 2026 17 years. Same quote. Almost nothing has changed. #FinancialEducation #FinancialInclusion
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Jean-Philippe DOUMENG liked thisJean-Philippe DOUMENG liked thisCould AI chatbots undo the harms of social media? https://ft.trib.al/VGjwzX9
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Jonathan Hollis
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Sarah Turner
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Anita Kijanka, Ph.D.
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Devin Kohli
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Jesse Heasman
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Who said summer was quiet? Over 340 VC funds backed UK start-ups in Q3... ...but 5 investors came out on top as the most active in the period 🏆 each announcing 5 new investments. Here are some of those rounds ⤵️ 🤝 Foresight Group backed MyWay Digital Health Ltd with £3m to help people manage diabetes and chronic disease, turning data into better health 🤝 Haatch backed Inntelo AI in their £500k pre-seed to build an AI concierge for hotels, personalising guest experiences and streamlining ops 🤝 Parkwalk Advisors followed on as part of Phasecraft's £25m Series B to bring quantum computing out of theory and into the real world 🤝 Maven Capital Partners invested £2.6m in PowerPhotonic to push the limits of precision optics to power next-gen lasers for space 🤝 The FSE Group supported Inyanga Marine Energy Group in their £3.7m round to advance tidal-energy tech to capture the power of the sea Find all these funding rounds and more on the Soapbox platform. Hit 𝗩𝗶𝘀𝗶𝘁 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 ⬆️ to scroll and search.
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Mitual Sharma
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George McBride
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Four years ago, Clerkenwell Health was just an idea - born from a frustration with the status quo in mental health research and a belief that the UK could do better. Today, I’m incredibly proud to share that we’ve launched our third clinical trial site, in partnership with @RDaSH NHS Foundation Trust. This new site in Doncaster represents more than just bricks and mortar. It’s a first-of-its-kind NHS-private model for delivering commercial mental health and CNS trials - built around patient access, NHS infrastructure, and commercial execution. From the beginning, our vision was to transform how neuro and psychiatric research is done in the UK. Not just for sponsors, but for patients who need better treatment options, and for an NHS system rich with potential to contribute more directly to innovation. This partnership delivers on that vision - and does so in a way that’s scalable, sustainable, and rooted in real-world care. It shows what’s possible when the public and private sectors work together, and it benefits everyone involved: - Patients get access to novel treatments - NHS builds research capacity - Sponsors can run efficient trials in trusted settings - Communities benefit through local investment and revitalisation And we’re just getting started. Clerkenwell is growing. We’re already working to bring more partnerships like this into the ecosystem - across more regions, more sites and more trials. Thank you to everyone at RDaSH, @Business Doncaster and Clerkenwell, and our broader network who helped bring this vision to life. Onwards. Huge shout out to Heather Rice, Bridie Rowbotham, Mehul Vaghani, Alexander Dochery, Arda Ozcubukcu and everyone else without whom we couldn't have launched this. #MentalHealth #CNSResearch #ClinicalTrials #NHS #Innovation #PublicPrivatePartnership #UKLifeSciences #Doncaster #ClerkenwellHealth #ClinicalResearch
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Barry de Kock
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Keith Cline
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Episode 392 of The VentureFizz Podcast features Damien Lewke, Founder & CEO of Nebulock: https://lnkd.in/e7xadHYf - Damien is purpose built for this company, which is a statement he’s heard from one of his investors that being Will Lehmann Lehman. When you hear about Damien’s background story, it’s hard to argue. Damien’s path to where he is today has been very thoughtful, methodical, and intentional. It’s a path that allowed him to learn and understand as much as possible about cybersecurity. In addition, he has worn several different hats throughout his career (I’m talking Solutions Architecture… Product Marketing… Product Management… and other roles) that have all put him in a strong position to lead a venture backed startup. Nebulock is an autonomous threat hunting platform designed from scratch for behavior-based detection. By connecting directly to identity, endpoint, and cloud telemetry, Nebulock continuously hunts threats, surfaces hidden anomalies, and automatically increases your detection coverage. The company announced $8.5M in funding, including their seed round led by Bain Capital Ventures alongside Decibel Partners, Zetta Venture Partners, IQT, and several angel investors. In this episode of our podcast, we cover: * A conversation about being a solo-founder. * Damien’s background story including his experience playing professional soccer in Germany, how he relates athletics to building startups, and why Mario Götze is on the cap table. * Getting his career started in systems engineering & cyber operations, then his move into the solution side of things at companies like CrowdStrike, Palo Alto Networks, and Arctic Wolf. * The idea of how Nebulock came to fruition, which he recognized as a problem over a decade ago, yet it still hasn’t been solved. * An explanation of what Threat Hunting is. * The current state of Nebulock, its platform, and what’s ahead. * Damien’s 3 biggest lessons learned since starting a company. * And so much more. Episode Sponsor: As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $42B in loans as of Q2 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.
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David Foreman
PXN Group • 23K followers
A few weeks ago, we announced our plans to launch PXN Group. Subject to FCA approval, Par Equity and Praetura Ventures will merge to create PXN. PXN is about scale. Scale to help us do more for the North of England, Scotland, and Northern Ireland. We want to build world-class investment programmes that match this region’s ambitions. Whether it’s delivering groceries more sustainably or getting pharmaceuticals to those who need them, we’re here to help founders build the best businesses they can. We’re bringing together the best of both investors to power the North. From pre-seed to scale-up, PXN will be able to support more founders across more sectors and stages. We can’t wait to get started! You can find out more via our new site: https://www.pxngroup.com/ The merger is subject to FCA approval.
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Alexander Chikunov
Founding Partner at Verb… • 3K followers
Great to chat with TechRound about how startups can use AI in a more grounded, sustainable way — and when it’s better not to. We’re seeing more founders think carefully about where AI actually moves the needle versus where it just adds noise. It’s less about using AI everywhere, and more about using it where it actually matters. Thanks Gina Marrs, Zee Yende for this opportunity! Link to a full article in comments👇
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Mukul Mohanty
Truffle Capital • 6K followers
Proud of Jenny Crinion and the incredible work being done at NeuroSpeechAI. NeuroSpeechAI is building a platform of 7 #AI-driven, #gamified apps for #homebased neuro- #rehabilitation, offering #clinically #validated therapy for people recovering from #stroke, #braininjury or living with #dementia. Jenny will be speaking at #GIANT2025 next week, sharing how this approach can help close the #therapy gap and make #rehabilitation more accessible, scalable and evidence-based. #healthtech #neurorehabilitation #AI #digitalhealth #innovation #NeuroSpeechAI #strokerecovery #braininjury #dementia #rehabilitation #GIANT2025
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Katy Nelson
NYU Stern School of Business • 8K followers
£250B in unrealized economic value is not simply a “women’s issue.” It’s a capital misallocation problem. For most of modern UK history, women were legally barred from owning property, signing contracts, or accessing credit independently. Even into the 1980s, many banks required male guarantors for business loans. That legacy didn’t disappear — it compounded. Today, we still see it in who gets backed early, who gets conviction capital, and who is allowed to scale fast. The result is a structurally underpriced cohort of founders operating in the world’s most sophisticated markets. Women have had ~50 years or less of theoretical capital access versus centuries of compounding advantage for men. In the United States, until 1974 it was perfectly legal and routine for banks to deny women credit based on sex or marital status — a practice that changed only with the Equal Credit Opportunity Act. Lenders routinely required husbands or fathers to co-sign loans and denied credit for being pregnant or of “childbearing age.” Markets today absolutely reflect that delta. We’re still playing catch-up. Markets do not self-correct historical exclusion. Capital allocation shapes outcomes. This is alpha-seeking capital, not symbolic allocation. Reallocating capital toward high-quality female founders isn’t below-market. It’s rational, return-seeking investing. Way to go HSBC Innovation Banking 👏🏼👏🏼👏🏼
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Harvrinder Athwal
XSS Capital Ltd. • 28K followers
🌟 Transforming Paediatric Healthcare with AI A Revolutionary Health-Tech Startup 🚀 We’re thrilled to be working with MyOr, a groundbreaking health-tech application transforming paediatric healthcare. This company is taking a proactive approach to child health by predicting disease occurrence before it happens, offering innovative solutions in food allergies, atopic dermatitis, and iron deficiency. Key Highlights: - World's Largest Allergy DatabaseAI & Deep Life Sciences for predictive healthcare - Operating in US, Spain, Mexico, Australia, with expansion into the EU How It Works: MyOr’s cutting-edge technology uses AI-driven insights to address disease risks in infants and toddlers, allowing for early, individualized interventions well before symptoms appear. With a unique go-to-market strategy that leverages a network of dieticians, this model not only provides families with access to healthcare services but also generates revenue through consultations and preventative products. 🔍 The Opportunity: MyOr is disrupting the healthcare landscape with its precision prevention model, making this an exciting opportunity for investors interested in AI-powered health-tech. If you’re a professional asset allocator or investment advisor looking for innovative, high-impact opportunities, let’s connect! 🌐 See https://www.myorthrive.com MYOR is a portfolio company of XSS Capital. If you are interested in joining us on this funding round please DM me for more info. Join our investment network to access high-growth, scalable business opportunities typically reserved for leading VCs. If this sounds interesting to you or your network, don’t hesitate to get in touch. #HealthTech #AI #PediatricHealthcare #FoodAllergies #Innovation #StartupFunding #XSSCapital #Investing #VentureCapital #MedicalTech #PrecisionMedicine
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Ale Maiano
Wilbe • 5K followers
I love life, seeing novel families arriving at a restaurant with prams, children climbing trees unsupervised, dreaming up, feeding off positive energy around them. How I grew up, like many. Enabled by parents with less reservations about the unplanned: savings, logistics, physical preservation. We lost that spirit, fear has taken over, the culture of self. Replacement birth rates are bringing us back to our senses. If we don't lose the fear of parenthood, the world will eventually loose a few great civilizations from Italy to Japan. So treasured yet so frail. A few years ago, at a time when the political narrative was all about the commoditization of abortion and euthanasia besides its "reasonable" use (good luck defining that!), we started looking at ways of reversing the numbers through science and worked with the great U-Ploid Biotechnologies team, amongst others. Science however is just a stop-gap when addressing fundamental problems. Social incentives still remain the long term definite solution. We need to be able to talk openly about the pains and beauty of procreation and the power of investing in the flourishing of life. If you are building in this space, I am all ears ale@wilbe.com
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Aziz Ben Allala
Syrena • 7K followers
In the past two weeks, hundreds of startups worked with experts from our ecosystem to address the BIGGEST challenges they face - head on. Here’s what I learned: US expansion is front of mind for UK startups at the moment - incorporating as a Delaware C-corp is becoming a really popular route for them to raise and expand into the biggest market in the world. I was also struck by how startups are using AI agents to go-to-market with lighting speed - emerging standards (MCP, knowledge graphs) are being leveraged to achieve scale without endless custom builds. And on the fundraising side, revenue growth is the no. 1 thing to show investors - and it has to be recurring and repeatable - not a one-off. The market may have shifted - but selling is the same. Now more than ever, framing sales around solving urgent business pain in cost, risk, and revenue terms is KEY. We've got one more session coming up in September and I'm super excited for it! Denys Prysukhin from Corewide LLP will be sharing how to build fast -without making expensive mistakes. If you’re looking to build your first production-ready cloud infrastructure, or you have a live product and are facing scaling and performance issues - this session is for you. Link to sign up in the comments. 👇
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