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Vancouver, British Columbia, Canada
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15K followers
500+ connections
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Articles by Bijan
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How We’ve Managed Growth Pains With Transparency & Communication
How We’ve Managed Growth Pains With Transparency & Communication
Repost from: https://medium.com/eventmobi/how-weve-managed-growth-pains-with-transparency-communication-fff18c8a0dfb#.
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15K followers
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Bijan Vaez shared thisFinal day at ShopTalk, and the Merchkit booth is easy to find right by the big ShopTalk sign, come on by for a quick chat! My floorplan sniping worked out well this year, we’ve had a ton of solid conversations and foot traffic coming by to learn about product data in the age of agentic commerce. What do you think of our design for the booth? #agenticcommerce #productdata #aishopping #shoptalk
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Bijan Vaez shared thisHad a great pitch of Merchkit on stage at Shoptalk and we've got meetings booked in all day! Come by Booth 3244 to chat about how we get your product data cleaned up and ready for agentic commerce. #agenticcommerce #aiproductdiscovery #aishopping #shoptalk
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Bijan Vaez shared thisGoogle UCP updates start to showcase the context of product data you’ll need to be surfacing to be included in agentic commerce. Just as I’m about to board my flight to ShopTalk, saw this update come through. Shopping Intent, Free text product search, more contextual filtering and discovery. Basic product feeds won’t address these needs of agentic commerce. We’ll be at booth 3244 and talking about this in Vegas all week! DM me or drop by the Merchkit booth to dive into it #ShopTalk #ProductData #AgenticCommerce
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Bijan Vaez shared thisMerchkit's seeing an inflection point and we're looking for a hungry Founding Sales Hire to jump onboard and help us capitalize on the opportunity! Role is remote, ideally in Toronto/Vancouver with expectation of travel - you'll be working directly with the founders and have a meaningful equity stake to reward your efforts in growing Merchkit Please share or DM if you or someone you know is interested.Bijan Vaez shared thisWe're #hiring a new Founding Account Executive in Canada. Apply today or share this post with your network.
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Bijan Vaez shared thisWe got picked as one of a handful of startups to pitch on stage at ShopTalk in Las Vegas next week!! Our group is "Technologies Driving Operational Efficiencies" which is basically the Merchkit thesis in four words. Getting products discovered with new requirements from AI search & marketplace discovery means A TON more work for ecommerce teams. That's the problem we're solving. Merchkit handles the catalog enrichment, content creation, and channel optimization so teams can actually keep up without throwing more bodies at it. We'll also be at Booth 3244 all three days. If you're at ShopTalk come by - I want to hear what catalog and product data challenges you're dealing with and show you what we've been building. Link in comments to book a time to visit us at our booth. See you in Vegas. #ShoptalkSpring #Shoptalk #ShoptalkSpeaker
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Bijan Vaez shared thisReally grateful to Ray Allegrezza and Furniture Today for this piece on Merchkit! "Teams shouldn't spend their time fixing spreadsheets. They should be focused on merchandising strategy and growth." I've watched too many furniture & home brands burn months just getting product data into shape for Wayfair or Walmart. Months!! For what should be a configuration problem, not a headcount problem. We built Merchkit because the gap between "we have product data" and "our data is actually marketplace-ready" is where brands lose time, money, and listings. If you're a supplier still manually wrangling spreadsheets to get listed - there's a better way. Read the full piece here. https://lnkd.in/gfYYfsrt #FurnitureIndustry #FurnitureToday #Ecommerce #ProductData #MerchkitMerchKit positioned as 'tech bridge' with AI-powered platform - Furniture TodayMerchKit positioned as 'tech bridge' with AI-powered platform - Furniture Today
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Bijan Vaez shared this⚠️ OpenAI is walking back on rolling out instant checkout in ChatGPT!! "OpenAI staff had realized that while ChatGPT users were researching products to buy in the chatbot, they weren’t using the chatbot to actually help them make purchases, one person familiar with the project said." I'm seeing folks saying OpenAI is abandoning ecommerce. Let's calm down folks, it's far from the truth. Users will research products in AI all day long. They just won't buy there (for a while). OpenAI found that out the hard way, and now they basically concede the catalog infrastructure layer to Google's existing infra built with Google Shopping + Merchant Center and now their UCP protocol. Which makes sense. The actual hard problem was never "put a buy button in a chatbot." It's normalized, structured product data that agents can act on. They will track back and rely further on retail partners to provide them that normalized catalog data - first from Amazon & Walmart but surely also expecting to scrape from niche and regional retailers as well. For my retail execs: agentic commerce is about product discovery & search right now. Not checkout. Checkout at scale is still years out. We're building Merchkit for the help you need to win TODAY, getting retailer data ready for what's coming. The race isn't for the buy button. It's for the catalog. #AgenticCommerce #RetailStrategy #UCP #ProductData #AI
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Bijan Vaez shared thisExcited to be pitching Merchkit on stage in NYC in a few weeks! If you happen to be in town as well from March 9-12, I will be planning a private dinner for ecommerce leaders from brands & retailers who want to connect on sharing best practices for leveraging AI for their product data & catalogs - DM me for an invite!Bijan Vaez shared thisMarketecture Live : Startup Showcase We’re excited to officially announce the five startups selected to present at this year’s Marketecture Live Startup Showcase! • Gareth Glaser, CEO, Gamera, Inc • Jason Higgins, CEO, OpenGlass TV • Joe Luchs, CEO, Datalinx AI • Alicia Richardson, Co-Founder & Managing Partner, CrowdAxis • Bijan Vaez, Founder & CEO, Merchkit Hosted By • Eric Franchi, General Partner, Aperiam • Sanja Partalo, Co-Founder & General Partner, S4S Ventures
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Bijan Vaez shared this
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Bijan Vaez liked thisBijan Vaez liked thisMeta is first to combine AI shopping and social media. Its product details panel now includes brand's Instagram account, recent posts and related content from Facebook and Instagram. It also has the typical product summary, reviews and similar products. It has more unique social/commerce features like searching for Facebook Marketplace listings, which are invisible to other AI companies. Unfortunately, no one will see this because Meta's AI chatbot has effectively zero users. And Meta's AI assistant inside of WhatsApp and Facebook doesn't have any of this. But they keep improving it so I pay attention, too.
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Bijan Vaez liked thisBijan Vaez liked thisBeing an e-commerce director who only impacts e-commerce won't keep your job in 2026. That's not an insult. It's a warning I wish someone had given me earlier. Josh Johnston, Senior Director of Online Experience at Trail Appliances, said something on this week's episode of Checkin to Checkout that I keep coming back to: "E-com leaders can't live in the old world of just focusing on the website. We now have to be cross-functional leaders with a lot of business acumen who can see opportunities where we can help drive business value beyond our traditional space." Here's why that hit different coming from Josh. Trail Appliances runs one of the most elevated in-store appliance experiences in North America. Think high-end car dealership, but for refrigerators. His job, from day one, was to translate that into digital. He could've just optimized the PDP. Instead, he built a team that owns engineering, live chat and product data. His reasoning? E-comm sits on more data than any other department. Customer feedback. Behavioral signals. Site intent. And most of that intelligence never makes it to the executive table. "Weaponize that," Josh said. Not to win an internal turf war. But to show up in leadership forums and actually move the business. That's the evolution of this role. Not "how do I get more conversions." But "how do I use what I already know to become indispensable across the org." The full conversation is on the latest episode of Checkin to Checkout. We also get into Trail's full composable rebuild (Commerce Tools, Builder IO, Algolia), their AI widget that drove a 4x conversion lift, and Josh's vision for what personalized e-commerce actually looks like in 36 months. Catch the full conversation by clicking the View My Blog link in my profile.
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Bijan Vaez liked thisBijan Vaez liked this🚀 B2B features now available on non-Plus plans Most merchants think wholesale = complex setups, custom builds, or Shopify Plus. That just changed. Shopify has officially brought core B2B capabilities to non-Plus plans. That means merchants on Basic, Grow, and Advanced can now run wholesale directly inside their admin. Here’s what this actually unlocks: • Create and manage B2B catalogs (up to 3 via Markets) • Set up company profiles with multiple buyers and locations • Offer volume-based pricing without workarounds • Define payment terms instead of forcing upfront payments • Support ACH and saved payment methods All native. No hacks. No external systems. And the most important part: This is not a “lite version” of B2B. It’s a real entry point into wholesale, integrated into the same platform merchants already use for DTC. Of course, Shopify Plus still goes further with things like unlimited catalogs, advanced customization, and deposits. But this move lowers the barrier dramatically. What this means in practice: → Brands can test wholesale without committing to enterprise plans → DTC brands can start hybrid models faster → Developers don’t need to rebuild basic B2B logic from scratch → Shopify keeps pushing toward a truly unified commerce model This is a strategic shift. B2B is no longer a separate system. It’s becoming a native layer inside Shopify. And that’s where things get interesting. Learn more: https://lnkd.in/dfAsWTZC #Shopify #ecommerce #B2B #wholesale #unifiedcommerce #ShopifyPartners #retailtech
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Bijan Vaez liked thisBijan Vaez liked thisToday I'm announcing daydream’s $15M Series A with Shravan Rajinikanth to build the SEO & AI Search agency of the future, with an exclusive from Business Insider. Shoutout to our in-house actress and Head of GTM, Janet Lee for starring in our first ever commercial! A few reflections for me on the future of daydream: **The rise of the AI-native agency** Agencies were previously considered an un-venturebackable, but that’s changed with the rise of agents over the last two years. YC, which rejected daydream in 2023, listed the AI-native agency as # 3 in their Spring 2026 Requests for startups. daydream is one of the earliest models for what a venture-scale growth marketing agency looks like. **AI search, not “GEO”** I’ve deliberately decided to remove every “GEO” acronym from our website. It’s now widely known that the foundations of optimizing for AI search engines are very similar to what’s required for SEO. There are some differences, but they represent incremental evolution rather than the creation of an entirely new category. I have a lot more to say about this trend with acronyms, but more on that later. **Beyond AI visibility** Everyone is monitoring their AI search visibility scores, but how do you actually improve it? daydream pairs expert practitioners with agents to deliver outcomes for clients like Clay, Replit, Beautiful.ai, and others. We’ve worked with everyone from 10-person AI-native startups doing $30M+ ARR a year to publicly traded companies in sensitive, regulated industries. **The daydream method** We’ve identified seven levers at the core of delivering outstanding customer performance in both SEO & AI Search. We’ve documented them under a unified methodology called “The daydream Method,” which you can access on our website. This is the distillation of what we’ve learned from thousands of hours of serving customers from end to end. Huge thank you to all of the amazing investors in daydream: Funds: Sujay Jaswa and ChenLi Wang (WndrCo), Todd Jackson (First Round Capital), Lan Xuezhao, Wilson Kyi, John Mannes (Basis Set), Eric Bahn, Elizabeth Yin, Shiyan K., Brian Nichols (Hustle Fund). Founders: Varun Anand and Kareem Amin (Co-founders of Clay), Daniel Marashlian (Co-Founder & CTO at Drata), Arash Ferdowsi (Co-Founder at Dropbox), Chetan Pungaliya (Co-Founder & Former SVP Engineering at Poshmark), Lenny Rachitsky (Lenny's Newsletter), Tara Viswanathan (Co-Founder, Rupa Health), Michelle Lim (CEO, Flint). Growth Leaders: Eli Schwartz (Product Led SEO), George Bonaci (VP of Growth & Demand at Ramp), Lauryn Motamedi (Product & Growth Leadership at Notion), Melissa Tan (GM & Head of Print at Canva), Bryan Tsao (Chief Product Officer at Jasper), David Hoang (VP of Design at Atlassian), James Dyett (Head of Sales at OpenAI), Kyle Norton (CRO of Owner.com), Kyle Parrish (fmr. VP of Sales at Figma). (there were more but I couldn't tag all of them 😅)
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Bijan Vaez liked thisBijan Vaez liked thisGot back from Shoptalk. It was one of those events that reminds you how valuable it is to be in the room. The conversations, reconnecting, and new relationships. That’s where the real value is. I had the opportunity to partner with MerchKit and spend time working the booth. One theme kept coming up: 👉 Product data is still one of the biggest gaps for brands. And it’s not a small issue. If customers can’t find your product, you can’t sell it. It impacts search, merchandising, personalization, and conversion. Seeing how MerchKit helps clean and structure that data reinforced how foundational it really is. On a personal note, seeing clients in person is always a highlight. Reconnecting with Mor Furniture, one of my longest-standing clients, was special. There’s a different level of connection when you’ve worked alongside a team for years. It’s something I don’t take for granted. And then there are the people who make the experience. Traveling with Tiara Tragas was a highlight. Lots of laughs and meaningful conversations about her career. I’m incredibly proud of her. I also connected with more women from Retail Women in Tech and the Women in Retail Leadership Circle community. I left incredibly inspired. The level of talent, perspective, and support in those rooms is rare. These aren’t just professional connections. They’re real relationships I’m excited to keep growing. And of course, nothing replaces face-to-face time with partners. Shopify, KIBO, Klaviyo, Signifyd, Merchkit, Algolia, Vercel. These relationships power the work we do every day. Shoptalk was a great reminder that this industry moves fast, but relationships and conversations are what actually move things forward. Bijan Vaez Jim Sanford Joseph M. McCarthy Manish Hirapara
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Bijan Vaez liked thisBijan Vaez liked thisI’m launching Kolbe 15 today. A founder hub just outside Toronto, with gatherings across the city. This is personal. This started as my refuge during one of the hardest periods of building my company. When things get hard, your environment matters more than you think. Kolbe 15 is for founders who value depth over noise. A space to: • Think clearly • Have real conversations and relationships • Build the resilience this journey actually demands If this resonates, reach out. www.kolbe15.com
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Bijan Vaez liked thisBijan Vaez liked thisExcited to share that I've joined Cowboy Ventures as an investor, and after years of lurking, finally making my first LinkedIn post! In some ways, this feels full circle. I've worked at every layer of the stack, from silicon through software systems, all the way to applied AI. Venture feels like the natural next step: a chance to support the people building across all of it. At Cowboy, I'm exploring AI infrastructure. There's a lot of hard work between a capable model and one that's actually orchestratable, trustworthy, and steerable, and I'm excited to dig into all of it. If you're building or investing in any of these areas, or adjacent ones, I'd love to chat. Reach out to me at kathy@cowboy.vc! 🤠 🦄
Experience & Education
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MerchKit
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Volunteer Experience
Publications
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QCon New York & San Francisco 2013
InfoQ
See publicationDiscussion around building large-scale cross-platform mobile apps with HTML5 including offline support, real-time interactivity, and device APIs (camera, GPS).
Courses
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Computer Architecture
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Distributed Systems
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Integrated Circuit Engineering
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Multimedia Systems
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Operating Systems
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Software Engineering
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VLSI Systems and Design
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Projects
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iOS - Location Based Social Network
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Developed a location-based social-network on the iPhone allowing users to create a real-time geolocated chatroom based on events happening around you. Ability to chat with others, rate discussions, upload photos, to get a full detail of what is happening in real-time.
• Developed real-time map view of current events occuring within a certain radius of the user's location
• Utilized JSON to send / receive data from iPhone to Amazon EC2 server with MySQL DB
• Developed…Developed a location-based social-network on the iPhone allowing users to create a real-time geolocated chatroom based on events happening around you. Ability to chat with others, rate discussions, upload photos, to get a full detail of what is happening in real-time.
• Developed real-time map view of current events occuring within a certain radius of the user's location
• Utilized JSON to send / receive data from iPhone to Amazon EC2 server with MySQL DB
• Developed ability to take a picture, scale and send to server. Further enabled the ability to view a gallery of uploaded images from the server.
• Strategized, designed and implemented UI elements for the appOther creators -
iPhone Based Cataract Detection and Diagnosis
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Developed an iOS App that performs image recognition on a persons pupils to determine the presence (or more accurately % possibility) of a cataract.
• Developed a custom camera from the ground up using AVFoundation to take a clear photo of an eye using a modified flash mechanism (single short burst)
• Implemented UI that allows users to crop pictures by dragging finger around crop area
• Created methodology to alter image processing algorithms in real-time from within the…Developed an iOS App that performs image recognition on a persons pupils to determine the presence (or more accurately % possibility) of a cataract.
• Developed a custom camera from the ground up using AVFoundation to take a clear photo of an eye using a modified flash mechanism (single short burst)
• Implemented UI that allows users to crop pictures by dragging finger around crop area
• Created methodology to alter image processing algorithms in real-time from within the applicationOther creatorsSee project
Languages
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Farsi
Limited working proficiency
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English
Native or bilingual proficiency
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B.C.’s got tech. This program helps prove it. Innovate BC just dropped $2.5M to help early-stage companies pilot their tech - not in theory, in real workflows. Up to $500K per project to: • Validate performance • Attract early customers • Actually close the gap to adoption This isn’t grant theatre. It’s go-to-market fuel. Startups like VoxCell and MarineLabs are already using it to level up. This is what supporting tech looks like, clearing red tape so builders can scale faster. If you're backing B.C. innovation, back stuff like this.
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Jason Shuman
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What if the future of AI looks a lot like the rise of Shopify—but happening 3x faster? I’ve been thinking about this a lot lately. Back in 2012, launching a Shopify store was an edge. You could spin up a hoodie brand on a weekend, run $2 CPM ads on Facebook, and actually make money. Shopify had just 40,000 stores. CACs were low, and the arbitrage was real. But over time… Shopify crossed 1 million stores in 2019 By Q1 2025, that number hit 4.6 million+ Categories like apparel now have 550,000+ active stores And the early alpha is gone—CACs outpaced LTV for most new entrants years ago Eventually, building a store became the easy part. Competing became the hard part. And now AI is moving even faster. We’ve gone from a few AI-powered tools in 2021… To over 3 million GPTs, 1.5 billion GenAI app downloads, and hundreds of new startups emerging every month. The barriers to entry are lower than ever: No inventory No fulfillment No engineers (just a ChatGPT prompt, some n8n and Lovable work over a weekend) Which makes me wonder: 💭 Are we watching the Shopify-ification of software in real time? 💭 How long before CACs in AI software outpace the value created—just like DTC did? 💭 What moats will matter when everyone can launch an app in a weekend? If history rhymes, then the winners won’t be the first to launch—they’ll be the first to: Own a proprietary data source Get embedded in high-retention workflows, ideally multi-player mode Create agent-like products that do the work, not just assist it - leading to higher ROI and a 10X better product The Shopify era showed us what happens when creation gets democratized. Now we’re about to find out what happens when automation does. Founders: build faster, yes—but also build deeper. Investors: speed still matters—but so does staying power. Curious—what are you seeing in this new wave?
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Max Murshed
Cielara AI • 3K followers
During a small group session at CDL Vancouver, one of the mentors asked me: “What if a big tech company releases something like what you’re doing and destroys your business?” I’ve been asked that question more times than I can count. And honestly — it’s a fair one. But it also reminds me of what early Instagram founders must’ve heard when they were raising money: “If Facebook adds photo sharing, you’ll be dead tomorrow.” We know how that story turned out. The reality is, large companies can’t react to every new idea. They have massive machines to run, quarterly goals to hit, and existing roadmaps that can’t bend to every new signal in the market. If they try to be too reactive, they lose focus on what makes them work. By the time a startup’s idea becomes a credible threat — it’s often already too late for the big guys to respond. Startups like Cielara AI have one superpower: focus. We can pour all our attention into a single, painful customer problem and solve it beautifully. That kind of deep empathy and speed just doesn’t scale well inside a big company. Big tech has to build for the masses — we get to build for the few who care deeply. That’s why: - It took years for others to catch up to AWS, - Signal still thrives next to WhatsApp, - And Google Search is now being disrupted by ChatGPT. So when people ask, “What if Big Tech just builds it?” — my answer is simple: They could. But by the time they do, we’ll already be somewhere new.
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Michael Lin
All-In Consulting • 19K followers
Twitch founder Justin Kan once said: “1st time founders obsess over product. 2nd time founders obsess over distribution.” 💡 I couldn't agree more! Distribution is a multiplier on product. You can have an amazing product—but if no one hears about it, it's like multiplying by zero. In fact, building distribution is often harder than building the product itself especially when AI tools and "vibe-coding" make product creation faster than ever. That’s why smart founders focus on distribution early. The lack of distribution is often a greater risk than not having a perfect product. Agree or disagree? — 📌 Free 7-day AI strategy crash course: https://lnkd.in/gGXqGssc
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Giuseppe Stuto
Offscript • 9K followers
The best founders build from empathy. Identifying empathy within a founder is something I've learned to index on over time. When we talk about venture investing, we often anchor on “defensibility.” IP. Moats. Network effects. Distribution advantages. These are all important. But the earliest signals of a truly defensible company often start with deep customer *empathy*. I’ve met with hundreds of founders building in noisy markets where the playbooks are still being written. Time and again, the most compelling ones weren’t just trying to “out-feature” the competition — they were deeply attuned to a specific customer pain. They spoke with clarity, not just about what they were building, but who they were building for. As an investor, I’ve learned that when a founder is building from empathy: 💡 They know their customer’s pain points better than anyone else 🧪 They obsess over feedback and iterate with purpose 📈 They create products that pull users in, not just push them out 🛡️ And in the long run — that’s what makes a product defensible So yes — we still look for moats. But moats built from empathy often prove to be the most durable!
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Rey Pasinli
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VAMP = Winter is coming RDR, Ethoca and Verifi are extremely expensive. It’s not just the $15 - $35 per incident fees but the entire cost of losing the transaction. Chatted with a merchant yesterday and we broke it down for a $100 order: $35 RDR $20 Product $10 Shipping $5 Processing $10 Reserve $40 Cost of advertising One friendly fraud chargeback can reduce the merchant’s revenues by $120. Those are funds that could have been reinvested to increase advertising and generate an extra 3 sales. Meaning the merchant’s future revenues also took another $300 hit. A single friendly fraud chargeback caused a combined $400+ in decreased revenues. This also lowers revenues for the entire supply chain: Manufacturer, fulfillment, CS, ISO, agent etc. Whoever can stop, block and prevent the friendly fraud chargeback will become the next dominant solution for the ecommerce industry!
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Patrick Henry
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Startup Founders: this is the secret 🤫 to raising money for your startup: Investors are desperate to find great companies to invest in. Angel investors put money into founders and business ideas that solve a big problem for customers that could be potentially huge and explosively growing market. VCs want to deploy capital to help companies grow. Companies the have proven their business at a basic product-market fit level. If you cannot get investor interest in your company, there is usually one of three reasons: 1) You are too early for the investors that you’re pitching to. 2) You don’t have a solution that addresses a big customer problem in what could be an large and explosive market, where you have an unique value proposition, and a sustainable competitive advantage. At least from the investors perspective. So this could be true, or a perception based on your inability to convince them with evidence. 3) The investors don’t beleive in you and your team. This can be hard to swallow. But not all investors are the right fit for every team. And you may need improvements in your team. There can be a number of reasons behind this one including: (a) they don’t think you have the business, technical, and/or market domain expertise to win; (b) they don’t know, like, and trust you; (c) they don’t think you have the ‘right stuff’ to stick it out when things get rough. You can mitigate or eliminate ALL of these issues. It comes down to the secret: Build better companies. A lot of ‘entrepreneurs’ don’t want to hear this: The problem isn’t the investors. It is you. Great businesses with great teams and stellar leadership always get funded. It may take creativity and tenacity and a lot of investor ‘NO’ answers, but they ALWAYS get funded. Agree or disagree?
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Alaa Murad
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Anthropic just stomped onto the funding stage with a $30B Series G led by GIC and Coatue, valuing Claude at a $380B post-money milestone. 🚀 The round stacks a who's-who of backers- D. E. Shaw Ventures, Dragoneer, Founders Fund, ICONIQ, MGX - plus continued bets from Microsoft and NVIDIA. This signals real enterprise demand, with Claude now the workhorse of choice and a run-rate around $14B, hundreds of millions in deals, and eight Fortune 10 customers on Claude. 📈 Claude Code is exploding: $2.5B in run-rate revenue, 4% of GitHub public commits coming from Claude Code, and a growing ecosystem of Cowork plugins that turn Claude into specialized pros. HIPAA-ready Claude for Enterprise and Opus 4.6 showing AI can actually ship safe, scalable, end-to-end work for finance, legal, and data-heavy teams - and it’s still on AWS, Google Cloud, and Azure. 🤖 All this, while the posters claim a new frontier in safety, performance, and scale that will 'drive long-term adoption'. 🔥 #Anthropic #Claude #EnterpriseAI #SeriesG https://lnkd.in/dD7fbdfV Created By LastPosty http://lastposty.com https://lnkd.in/dzW9mtNt
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Alexander Theuma
BackFuture • 20K followers
What if AI could do the job of your next 3 hires? At Shopify, that’s now the expectation, not the experiment. Their CEO just made AI a requirement before any new headcount. This leaked memo from Shopify’s CEO, Tobias Lütke, is making waves...and for good reason. Before any team can justify a new hire, they have to prove the job can’t be done with AI. Not “maybe try it,” not “see how it goes”—AI efficiency, full stop. It’s bold. It’s direct. And it might just be a preview of what’s coming for all of us. Even if you’re not at Shopify, this is something every SaaS founder needs to think about: • Are we hiring out of habit, or necessity? • Are we using AI to reduce operational drag or just talking about it? • Are our teams being trained to experiment, share prompts, and improve workflows with AI tools baked into the process? I don’t run a SaaS company. But I spend every day talking to the people who do. And this feels like a line-in-the-sand moment. The AI First future is no longer theoretical. It’s happening inside orgs with thousands of people, at scale. Curious to hear from other founders: Would this work in your team? Would love to know how you're making AI First real in your ops, hiring plans, and product decisions. Drop your thoughts 👇
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Yasser Elsaid
Chatbase • 44K followers
A lot of founders don't pursue ideas they're interested in bc they're afraid that it might be built by big companies. This might be true but the fact that you're building something now makes pivoting to a similar idea or focusing on a vertical much easier in the future. You will already have built a great team, talked to many users, and learned a lot more about what it takes to build. You will have a huge head start against startups that are just starting. When OpenAI released the realtime API, it felt like the death of a bunch of AI voice startups. But now it seems like those startups are thriving even more (Hume, Sesame, Elevenlabs) Just build the thing you want to build, and pivot if necessary.
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✒️ Miguel Alexander Centeno
Tax Hack Accounting Group • 4K followers
We reviewed our latest wireframes for our R&D platform today, and the biggest takeaway had nothing to do with software. It was empathy. 🔵 Most of our clients are brilliant operators, but they’re not tax experts and they’re not product designers. 🔵 They don’t know our definitions, acronyms, or sequence of steps. The good news is that our job is simple: - remove friction, - speak plainly, and - guide people like we would want to be guided from the dark. Empathy is a competitive advantage. Especially in tax. That’s why we’re building a proprietary platform to claim R&D tax credits in a variety of fields. Wine, CPG, engineering and many more in addition standard software dev projects. Easy UX, backed by a small army of ex-Big 4 vets at Tax Hack Accounting Group. Launch coming soon 🥊
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Toke Lund
Enterspeed • 6K followers
I spy a commerce shift: From Composable to Shopify. Over the past five years many agencies and software vendors – Enterspeed included – have been advocating composable. But in the past year I’ve seen a significant shift back toward Shopify. Despite all the good intentions and clear benefits, it now seems like project overruns, bad experiences, and the massive AI wave have pushed organisations back to basics. At the moment, many of our conversations are with enterprises who “just” want a Shopify setup – one that can handle the core needs and evolve quickly and efficiently into the new AI reality. But, of course, that introduces other concerns. Because how do you automatically update (often multiple) Shopify shops, especially with all the requirements of ingesting data into Shopify? Don’t worry – we’ve got you covered 😇 Enterspeed can help you distribute data across multiple shops and make sure variants, languages, currencies, bulk imports, and incremental updates are taken into consideration – minimising manual work and helping you stay focused on what matters. This isn’t (entirely) about bragging about my team or our latest innovation. Promise! But I really want to highlight this interesting trend. Even enterprises are starting to realise they’re not all that special and could actually go with a strong standard platform like Shopify if they make a couple of smart business decisions. Shopify is accelerating new areas such as AI, MCP, and A2A with big players like ChatGPT, so it makes sense for enterprises to enter these playing fields alongside the biggest innovator in the commerce market. Winning tomorrow might be more important than being special 🙂
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Tim Maloney
Reservations Lab • 12K followers
💥 Metropolis Technologies Raises $𝟭.𝟲𝗕 💥 Funding comes in 2 rounds: $500M equity round led by LionTree and $1.1B from J.P. Morgan. Metropolis is now 𝘃𝗮𝗹𝘂𝗲𝗱 𝗮𝘁 𝗮𝗿𝗼𝘂𝗻𝗱 $𝟱𝗕. With the fresh funding, the plan is to take their "recognition and payment-automation" tech beyond parking assets. This would include retail stores, drive-throughs, gas stations, hotels and partnerships with real estate/asset owner. Congrats to Alex Israel, Peter Fisher, Courtney Fukuda, Travis Kell, Ryan Hunt,Chris Sherman, Robert Bland, Paul Rooney, Lookman Olusanya and the rest of the Metropolis family. #fundraise #parkinginvestment #parking #parkingindustry #metropolois Parking Today Media Parking Network B.V. National Parking Association International Parking & Mobility Institute (IPMI) Tim Maloney Advisory Tim Maloney Reservations Lab
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Gurudev Karanth
Out of the Blue • 10K followers
Shopify Editions this year felt less like a product leap and more like a land grab. They’re building lighter versions of tools agencies and tech partners already offer, then dropping them into the stack with a Sidekick smile. Helpful for SMBs, sure. But for serious brands and their partners, it’s starting to feel more like crowding than collaboration. SimGym is clever until you’ve run 100 real CRO experiments. Sidekick’s “insights” won’t replace your BI stack. And Agentic Commerce still skips the hard parts—like controlling where your products show up, how they’re priced, and what data you get back. Agentic Commerce is where the puck is going. But until Shopify solves data transparency and merchandising control, AI-driven surfaces are just window dressing. If Shopify wants to win the mid-market, it’s not about building what partners already have. It’s about nurturing the ecosystem, not nibbling at it. — Gurudev Jaidev Vikram Onkar Himanshu Ankit Abhijeet Hemant Amit Hemalatha #Shopify #DTC #eCommerce
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Ehsan Mirdamadi
10K followers
Y Combinator just deleted Canada from its investment list. 17 years and hundreds of startups later, the world's top accelerator told Canadian founders to incorporate somewhere else or stay home. As of November 2025, YC's standard deal terms dropped Canada from permitted investment jurisdictions. Now it's US, Cayman Islands, or Singapore. Canadian founders who want in have to flip their corporate structure before they apply. Garry Tan, YC's CEO (born in Winnipeg), said he loves Canada but told founders to "just convert to Delaware C Corp." This isn't new. It's the same pattern I've watched for years. Brilliant IP comes out of Canadian universities. Over $50 billion in annual R&D investment. But more than half of that IP gets assigned to foreign companies because the capital and infrastructure to commercialize it isn't here. We're world-class at invention. We systematically export the value. The pre-traction funding gap forces founders to go elsewhere. The risk-averse VC ecosystem won't write first checks into IP-based companies before revenue. So innovators either die waiting or leave. YC didn't create this problem. They're acknowledging what's already true: if you're serious about building a globally competitive company, the path of least resistance runs through someone else's jurisdiction. This isn't about patriotism. It's about structural design. Canada built an innovation system optimized for research output, not commercial capture. And now the best accelerator in the world is making that explicit in their deal terms. The question isn't whether founders will incorporate elsewhere. They will. The question is what happens to the ecosystem when the best ideas are structurally required to leave before they prove anything.
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Ben Gold
AI Academy 4 all • 9K followers
Shopify's CEO just articulated what will become the business standard by late 2025: "Before asking for more headcount and resources, teams must demonstrate why they cannot get what they want done using AI." This isn't just a clever cost-cutting measure. It's the first phase of a major workforce transformation I'm seeing unfold with my clients. 2025: AI efficiency becomes mandatory, not optional. Companies will require teams to maximize output with existing resources before adding headcount. 2026: AI agents begin replacing entire functions. The transition from AI-assisted to AI-automated workflows will accelerate, particularly for repetitive tasks. I've witnessed this progression firsthand with sales teams across multiple industries: → Marketing teams now manage 5x more campaigns with the same staff → Sales reps have cut meeting prep from hours to minutes while improving quality → Pipeline growth of 30% within weeks of implementation What makes this shift different from previous tech waves is the speed. Companies aren't getting years to adapt – they're getting months. The most forward-thinking leaders I work with aren't asking "Should we implement AI?" They're asking "How quickly can we transform our workflows?" This isn't about replacing humans wholesale. It's about fundamentally changing how work gets done: ➡️ Administrative tasks become automated ➡️ Research becomes instantaneous ➡️ Personalization becomes scalable ➡️ Decision-making becomes data-enhanced By 2027, there will be three types of companies: those native to AI workflows, those still emerging into them, and those who've fallen behind completely. Where is your organization on this journey? P.S. If you're interested in seeing what a practical AI implementation roadmap looks like for sales teams, let me know. I help companies navigate this transition without the hype or panic. #AITransformation #FutureOfWork #BusinessStrategy
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David Ch
Shipper.now • 3K followers
ANNOUNCEMENT: @claudeai just dropped a huge upgrade today and we've already built it into Shipper. Claude Code Opus 4.6 can build native iOS apps from scratch and get them live on the Apple App Store. We just launched this in Shipper as a way to empower Claude to: → Build complete native iOS apps → Recreate existing apps for iOS → Autofill your App Store listing (app icon, images, descriptions, keywords, privacy policy etc.) Claude Opus 4.6 can do all of the above in one prompt for ~$0.13/app... Ready to publish from the first prompt & built in minutes, not months. Try it on Shipper by asking Claude to "build an iOS app for x.com" or "create a native iOS app for my business"! To celebrate, we're giving away free credits randomly to people who repost and comment "SHIP" :)
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Vic Singh
RRE Ventures • 5K followers
A Founders Guide to The Long Build™ - Physical AI Thesis Part III This one is for the builders. In this final post, my partner Will Porteous and I along with insights from builders in the trenches and investors who play the long game share our guide for founders building intelligence in the real world. A few core takeaways: • Sim before steel: Runway is precious, model the system behavior • Capital intensity is not the enemy — misaligned capital is • Build complete solutions before you talk platform • Hardware opens the door, software wins the room • Trust is earned through resilience, not hype
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Rahi Jain
RetainUP • 11K followers
Shopify’s 'Returning Customer Rate' is lying to you. And it’s killing your retention strategy. What’s your customer retention? Ask that question, and even seasoned DTC founders fumble. Everyone has their own version. Most are wrong. They check Shopify’s "Returning Customer Rate." Looks impressive. But totally unreliable. It counts customers who came back anytime. Even after 5 years. Even if you had zero new customers this month. Change the date range - watch it swing like crazy. Not a metric you can build on. Then there’s "Retention Rate." Sounds good. Means nothing in ecommerce. That’s for banks, telcos, insurance. Where customers are locked into contracts. In ecommerce? There’s no contract. No commitment. No true "retention." You either made a sale… Or you didn’t. Another favorite? LTV. Sounds smart. Still useless. Most brands bump AOV to make LTV look good. But "Lifetime" gives a false sense of comfort. You need to know if they’ll buy again soon. That’s why the real retention metric is: 90-Day Repeat Purchase Rate (RPR) Not LTV. Not Shopify dashboards. Not vanity charts. Just: How many customers buy again within 90 days You can measure it. Improve it. See results fast. Most customers who don’t reorder in 90 days… never will. Most brands? Struggle to cross 15–20%. And don’t even know it. That’s where we step in. We’ve built a 9-step framework to spike your 90-day RPR using data and customer insights. Not by spamming emails or guessing flows. If you’re a CPG brand doing 7-figures… And tired of guessing your retention... reach out in DM
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