Harvard Business Review@HarvardBiz25mWhen workers transition into new roles, they often overlook the importance of one thing: their in-company networks. hbr.orgHow to Succeed Quickly in a New RoleA role transition, whether it’s a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one’s career. But in today’s hyper-collaborative and dynamic...143.7K
Harvard Business Review@HarvardBiz1hStand out by being the person who can deliver something great over and over again. hbr.orgWhat It Takes to Give a Great PresentationNever underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while...177K
Harvard Business Review@HarvardBiz1hHow to survive when you're tasked with covering the work of a colleague (or two). hbr.orgWhat to Do When You’re Covering for Colleagues — and Can’t Keep UpWhen covering for a coworker who is out of the office, it’s difficult to keep up with everything the way you usually do. This sense of overload can compound when multiple individuals are out of the...2177.1K
Harvard Business Review@HarvardBiz4hFour things to do when your boss expects way (way) too much. hbr.orgHow to Work for a Boss Who Has Unrealistic ExpectationsIt can be frustrating to work with a boss who has unrealistic expectations. Instead of just caving in or deciding it’s time to update your resume, there are a few approaches you can try to preserve...241611K
Harvard Business Review@HarvardBiz7hCompanies with a large market share can get away with bad service because their customers have nowhere else to go for help. hbr.orgWhy Is Customer Service So Bad? Because It’s Profitable.American consumers spend, on average, 13 hours per year in calling queue with an estimated monetary cost of $38 billion. A third of complaining customers must make two or more calls to resolve their...1249.6K