Manager, IT Infrastructure and Operations

Manager, IT Infrastructure & Operations

Hybrid Cloud | Hands-On Leadership | Enterprise Modernization

Location: Denver, CO (on-site, downtown)

Salary: $160,000-180,000 + Benefit Package

The Opportunity

This is not a traditional infrastructure management role.

This is a hands-on leadership position for someone who still loves to build—while shaping the future of a modern, hybrid enterprise environment moving from data center to the cloud.

You’ll operate as a servant leader and technical anchor for the team: mentoring engineers, raising the bar, and stepping in directly when needed. At the same time, you’ll have a seat at the table—helping define infrastructure strategy, modernization roadmaps, and long-term architectural direction.

If you’ve been through a cloud transformation and want to do it again—this time with more ownership and influence—this is that opportunity.

What You’ll Own

Hybrid Infrastructure Leadership

• Lead the design, operation, and evolution of a hybrid infrastructure environment (on-prem + Azure cloud)
• Drive the transition from traditional data center models to scalable, cloud-first architecture
• Ensure systems are resilient, secure, and built to scale

Hands-On Technical Contribution

• Stay close to the work—this is not a “sit back and delegate” role
• Jump in on architecture, troubleshooting, and complex system challenges
• Act as the technical escalation point for high-impact issues

Servant Leadership & Team Development

• Mentor and develop a multi-disciplinary infrastructure team
• Assess team strengths, identify gaps, and elevate overall capability
• Create a culture of ownership, accountability, and continuous improvement
• Balance being a coach with being a contributor

Cloud Transformation & Strategy

• Play a key role in data center ? cloud migration strategy and execution
• Partner with leadership to align infrastructure with business and growth goals
• Evaluate current systems and drive modernization initiatives

Operational Excellence

• Own service reliability across network, systems, identity, and cloud platforms
• Establish and evolve SLAs, KPIs, and operational metrics
• Build and refine runbooks, automation, and monitoring systems
• Lead incident response, root cause analysis, and continuous improvement efforts

Cross-Functional Influence

• Partner with application, security, service desk, and leadership teams
• Contribute to strategic planning, budgeting, and vendor decisions
• Act as a bridge between technical execution and business priorities

What You Bring

Leadership + Builder Mindset

• Proven experience leading infrastructure teams while remaining hands-on
• Strong coaching and mentorship ability—you elevate the people around you
• Comfortable operating as both strategic thinker and technical executor

Cloud & Infrastructure Expertise

• Deep experience with Azure (IaaS, PaaS, identity, networking, storage)
• Strong background in hybrid environments and cloud migrations
• Experience designing and supporting enterprise-scale infrastructure

Network & Security Depth

• Expertise across enterprise networking (routing, switching, VPN, SD-WAN, firewalls)
• Experience with Palo Alto Networks (nice-to-have, highly valued)
• Strong understanding of security architecture, identity, and access management

Core Infrastructure Systems

• Active Directory / Entra ID
• Virtualization and compute platforms
• Storage, backup, and disaster recovery
• Monitoring, automation, and infrastructure tooling

Operational & Strategic Strength

• Experience owning infrastructure performance, reliability, and lifecycle
• Strong grasp of incident response, root cause analysis, and prevention
• Ability to align infrastructure decisions with long-term architectural strategy

Experience

• ~10+ years in infrastructure / operations roles
• ~5+ years leading teams in complex environments
• Experience in multi-entity or shared services environments is a plus

What Success Looks Like

• You raise the technical bar of the team while staying in the trenches
• You help successfully modernize legacy infrastructure into cloud-native systems
• You bring clarity, structure, and accountability to operations
• You become a trusted voice in both technical and business conversations

Why This Role Stands Out

• True player-coach role—not just people management
• Real ownership over cloud transformation strategy
• High visibility with leadership and influence on long-term direction
• Opportunity to shape both technology and team