Stephanie Day

A quick reminder for the SE community 👋 Presales Collective and Navattic are collecting real-world data for the 2026 State of Demo Automation Report. SCs are spending more time customizing demos than ever. Demo automation is taking off. But the industry still lacks real benchmarks. Your input helps set the standard for where presales is today and where it is headed in 2026. If you have not filled out the survey yet, you still have time. It takes about five minutes and helps us better understand SE workloads, demo prep, and how demo automation is evolving across teams. 📊 Add your voice here: https://lnkd.in/gsw6mjV3 We’re excited to be partnering with Navattic on this initiative and bringing clarity to the future of demo automation.

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🚨 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 𝗮𝗹𝗹 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 🚨 Excited to share that we're partnering with Microsoft to put Gong insights directly inside the Microsoft tools that teams use every day — from Microsoft 365 Copilot to Teams to Outlook to Dynamics 365 🎉 Here are four ways that Gong and Microsoft help revenue teams win more together - 1️⃣ Bring Gong insights into Microsoft 365 Copilot 2️⃣ Build custom autonomous agents with Microsoft Copilot Studio 3️⃣ Streamline sales engagement in Microsoft Outlook 4️⃣ Sync Gong activity directly into Microsoft Dynamics 365 Sales Check out our blog to learn more: https://lnkd.in/gPhfNXeC

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Field service teams are stretched thin due to surging demand, inefficient scheduling, and a growing skills gap.  Check out how Salesforce's Agentforce for Field Service uses AI agents to automate routine tasks and optimize scheduling, allowing field service workers to focus on customer service and repairs.

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Enablement managers using Bigtincan (or planning on it), make sure you're taking advantage of the platform to: 1. Stay on top of content governance at all times 2. Create personalized training content in minutes 3. Set up AI-powered roleplay scenarios for sellers 4. Build comprehensive learning paths that combine multiple training methods 5. Use Genie Assistant for everyday enablement tasks Our own Revenue Enablement Manager, Kelly Mullins, summarizes the impact perfectly: “I’m definitely saving 75% of the time because it might take a week to figure out your content, get it where you want it, and then a week to record that video and get feedback. But Bigtincan cut out so much of that work that I was able to quickly get content together, send it out for review, get feedback, and get it out and running within a couple days.”

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I’ve seen CPQ struggle when implementation drags on. This review is a good example of how Conga helps teams get up and running with confidence.

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For those in systems or operations, if you've come across the phrase "be more strategic," this article is definitely worth a read: https://lnkd.in/g2VZ_-UK

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𝗘𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁 𝗵𝗮𝘀 𝗮𝗻 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆 𝗽𝗿𝗼𝗯𝗹𝗲𝗺. We’re expected to drive faster ramp, higher productivity, and measurable revenue impact — using systems built for content delivery. That’s why Gong’s Mission Andromeda — and the launch of Gong Enable — is different. Gong Missions is our new product launch cadence, designed to help customers better understand, adopt, and prepare for new capabilities. Andromeda is the first. More than a release, it signals a shift in how revenue work gets redesigned. 𝗙𝗼𝗿 𝗼𝘂𝗿 𝗲𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗲𝗮𝗺, 𝘁𝗵𝗮𝘁’𝘀 𝗺𝗲𝗮𝗻𝘁 𝗮 𝗵𝗮𝗿𝗱 𝗿𝗲𝘀𝗲𝘁: Stop building programs around what we think reps need. Start building around what actually happens in customer conversations. With Gong Enable, enablement runs inside the revenue system: 𝗗𝗲𝘁𝗲𝗰𝘁 skill gaps in real calls. 𝗣𝗿𝗲𝘀𝗰𝗿𝗶𝗯𝗲 targeted coaching. 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 the behaviors that matter. 𝗩𝗮𝗹𝗶𝗱𝗮𝘁𝗲 impact against pipeline and win rates. A continuous loop of Detect → Prescribe → Practice → Validate. This wasn’t a philosophy switch we simply turned on. It required rethinking enablement from program builder to performance architect. The goal isn’t more training. It’s repeatable revenue performance. That’s the identity shift. #Enablement #RevenueLeadership #SalesEnablement #RevenueAI

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Sales training ≠ sales readiness. Reps need the right skills, tools, and support in the moment — not just at onboarding. This guide explains what’s broken in traditional enablement and how to fix it.

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Derrick Herbst shared some great insight during Conga's recent CPQ webinar: today’s customers expect to begin their buying journey across multiple channels, with self-service playing a key role along with the flexibility to move seamlessly between them. To enable this experience, it’s critical to maintain consistent pricing and configurations across all channels. Worth a watch if you're planning for the Salesforce CPQ transition. #CPQ #Salesforce #Steelbrick

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This week, we pull back the curtain on partner operations, the unsung powerhouse that turns channel strategy into measurable success. Give your ops team the strategic seat it deserves tune in and see how clean data, clear criteria, and visible wins can transform your channel.

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Learning is lifelong—and Pearson is leaning into that with Agentforce. By combining Salesforce tools + AI, they’re anticipating big wins: case deflection up ~40% and faster onboarding for virtual schools by half the time. 📚 https://lnkd.in/gwdPJijW

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The U.S. Department of Energy (DOE) and Pacific Northwest National Laboratory (PNNL) found the answer by treating their "Lab-to-Market" pipeline like a high-growth #business. By moving away from siloed legacy tools and onto the unified Salesforce platform, they’ve turned a complex administrative maze into a streamlined #innovation engine. Here are the high-impact takeaways for any #leader managing a complex mission: 1. Velocity is a #Mission Requirement: Innovation loses its value if it sits on a shelf. PNNL standardized and automated their technology transfer workflows, drastically reducing the time it takes to get breakthrough research into the hands of commercial partners. 2. Kill the Silos, Save the Data: Fragmented spreadsheets are the enemy of scale. By creating a single source of truth for intellectual property and partnership agreements, PNNL eliminated redundant apps and gave their team real-time visibility into the entire innovation lifecycle. 3. Platform Thinking > Custom Building: The best practice for modern government isn’t building a one-off tool, it’s leveraging a scalable #platform. This allows agencies to stay agile, adapting to new regulations and mission shifts without starting from scratch every time. The Bottom Line: #Governmentefficiency isn't just about saving money, it’s about accelerating the solutions the world needs right now. 

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For existing Salesforce customers, there are huge long-term benefits in making the move from CPQ to RCA. A few benefits include: :: Leveraging the power of the Salesforce platform by moving from the CPQ managed package; :: AI ready utilization in moving to RCA allowing customers to improve intelligent automation of CPQ processes and; :: Omni-channel flexibility and extensibility. Nonetheless customers looking to make the migration to take advantage of these benefits and others, may feel daunted by the task or lack the internal resources to support this transition. Thunder can help! Sharing an invitation that can be shared with Salesforce customers who are thinking about using RCA for their business to take their growth goals to the next level. Hope to see you there! #salesforce #customersuccess #revenuecloudadvanced #rca #migrationassistance #migrationbestpractices #prodly #thunder #bettertogether

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The pressure to do more with less is everywhere. Presales teams are being asked to move faster, cover more ground, and deliver high-impact demos, all with limited time and resources. There’s a need to scale, but not always the time (or headcount) to make it happen. That’s why we built the Saleo AI Demo Agent: your always-on, multilingual, fully autonomous teammate. It delivers end-to-end, conversational demos 24/7 and eliminates the time to first demo, keeping buyers engaged from the start. Hear how Daniel Hellerman and Justin McDonald are thinking about this shift:

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Got a last-minute meeting with a new exec at a top account? With GTM Workspace, you can create strategic meeting prep in under a minute without bouncing between tools. In this video, Adam Severance, Senior Product Manager at ZoomInfo, shares how GTM Workspace combines call and email transcripts, ZoomInfo signals and Scoops, and CRM activity to surface deal context, stakeholder relationships, risks, opportunities, and talk tracks fast. Learn more about GTM Workspace 👉https://lnkd.in/ebaYCyQw

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