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Articles by Sanchita
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The Procurement Events Worth Blocking Your Calendar for in 2026
The Procurement Events Worth Blocking Your Calendar for in 2026
The Procurement Events Worth Blocking Your Calendar for in 2026 As we approach 2026, the procurement landscape…
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Stop wasting time on repetitive support tickets: How to reduce costs and improve agent productivityMay 28, 2025
Stop wasting time on repetitive support tickets: How to reduce costs and improve agent productivity
The Real Cost of Repetitive Support Tickets It’s Monday morning. Sarah, a support agent at a fast-scaling tech company,…
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AI in Customer Support: Transforming Support Teams into Revenue PowerhousesMay 20, 2025
AI in Customer Support: Transforming Support Teams into Revenue Powerhouses
Customer support is no longer just a cost center. For years, it was seen as a reactive function, something to control…
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Here are 10 "GenAI" takeaways from Sapphire last weekJun 10, 2024
Here are 10 "GenAI" takeaways from Sapphire last week
1. SAP announced significant developments in embedded AI, AI builder tools, AI partnerships, and their AI roadmap.
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3 Comments -
The Power of GenAI Agents: Transforming Procurement Across Every StepApr 4, 2024
The Power of GenAI Agents: Transforming Procurement Across Every Step
The procurement process can be a complex beast, riddled with repetitive tasks, manual workflows, and hidden risks. But…
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AI Procurement Toolkit for Your BusinessMar 13, 2024
AI Procurement Toolkit for Your Business
The rise of Artificial Intelligence (AI) has transformed how businesses operate. From automating tasks to optimizing…
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12 Comments -
CHROs guide to Generative AIOct 14, 2023
CHROs guide to Generative AI
INTRODUCTION A revolutionary technology called generative artificial intelligence has the potential to change how…
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1 Comment -
Digital Recruitment Assistant: The Future of Talent Acquisition with Generative AISep 25, 2023
Digital Recruitment Assistant: The Future of Talent Acquisition with Generative AI
We all know that the recruitment process can be a daunting task for both candidates and the hiring team. Lengthy…
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7 ways GenAI can make sales teams 10X more productive.Sep 12, 2023
7 ways GenAI can make sales teams 10X more productive.
In the 1950’s when Alan Turing published his paper on imitation games, he never would have imagined the leaps…
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Skyrocket sales productivity with AI-assisted peer coaching.Sep 5, 2023
Skyrocket sales productivity with AI-assisted peer coaching.
Imagine this — Jim Halpert, the enthusiastic sales rep at Dunder Mifflin Paper Company, has worked tirelessly to close…
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Activity
16K followers
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Sanchita Sur reacted on thisProcurement has been the last function to truly benefit from AI. Not because the technology wasn't ready. But because every tool asked you to change your process to fit it. We built Zinger the other way around. Zinger is Emplay Inc.'s AI procurement agent. Tailored to how you source, negotiate, and manage risk. Not a generic workflow dropped into your team. From RFPs that write themselves, to contracts that flag risk before you sign, to supplier monitoring that never sleeps. This is what end-to-end procurement looks like when AI is built for your process, not around it. If you are a CPO thinking about what the next 3 years of your function looks like, I would love to show you what Zinger can do for your team. We'll be at Procurement & Supply Chain LIVE: The US Summit on April 21- 22 at Navy Pier, Chicago. Find us at Booth #34. And if you are not attending but curious, drop a comment or DM me. Happy to set up a quick virtual call and walk you through Zinger personally.
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Sanchita Sur shared thisProcurement has been the last function to truly benefit from AI. Not because the technology wasn't ready. But because every tool asked you to change your process to fit it. We built Zinger the other way around. Zinger is Emplay Inc.'s AI procurement agent. Tailored to how you source, negotiate, and manage risk. Not a generic workflow dropped into your team. From RFPs that write themselves, to contracts that flag risk before you sign, to supplier monitoring that never sleeps. This is what end-to-end procurement looks like when AI is built for your process, not around it. If you are a CPO thinking about what the next 3 years of your function looks like, I would love to show you what Zinger can do for your team. We'll be at Procurement & Supply Chain LIVE: The US Summit on April 21- 22 at Navy Pier, Chicago. Find us at Booth #34. And if you are not attending but curious, drop a comment or DM me. Happy to set up a quick virtual call and walk you through Zinger personally.
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Sanchita Sur reacted on thisSome moments just land differently. Last week, at the opening of Vodafone's Pan-European Logistics Hub in Luxembourg, one of the most significant supply chain infrastructure events in Europe this year, Emplay received the Innovation Partner Award from Vodafone Procure & Connect. I am incredibly proud. What made it special wasn't just the recognition. It was the setting. A live Vodafone environment, with the context and scale that makes innovation actually meaningful. We have built an AI platform with Sales and Procurement use-cases at its core, and seeing it come to life in front of the people who work with these challenges every day. That's the kind of validation you can't manufacture. None of this happens without a team that shows up every single day, cares deeply about the problem they're solving, and delivers when the stakes are high. This award is theirs. A heartfelt thank you to the Vodafone Procure & Connect team and Tomorrow Street for building something genuinely rare. A platform where portfolio companies and enterprise challenges meet in the same room. Being part of that ecosystem pushes us to be better. This is a milestone. But the most interesting chapter is still ahead.
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Sanchita Sur shared thisSome moments just land differently. Last week, at the opening of Vodafone's Pan-European Logistics Hub in Luxembourg, one of the most significant supply chain infrastructure events in Europe this year, Emplay received the Innovation Partner Award from Vodafone Procure & Connect. I am incredibly proud. What made it special wasn't just the recognition. It was the setting. A live Vodafone environment, with the context and scale that makes innovation actually meaningful. We have built an AI platform with Sales and Procurement use-cases at its core, and seeing it come to life in front of the people who work with these challenges every day. That's the kind of validation you can't manufacture. None of this happens without a team that shows up every single day, cares deeply about the problem they're solving, and delivers when the stakes are high. This award is theirs. A heartfelt thank you to the Vodafone Procure & Connect team and Tomorrow Street for building something genuinely rare. A platform where portfolio companies and enterprise challenges meet in the same room. Being part of that ecosystem pushes us to be better. This is a milestone. But the most interesting chapter is still ahead.
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Sanchita Sur reacted on thisI have sat in enough AI demos to know the difference between a product that shifts how procurement works and one that just dresses up the same process in a new interface. Most CPOs I speak to have bought the second one. Twice. Here's the scenario I keep hearing. Sourcing negotiated hard. Contracts was never told. AP paid the wrong rate for eight months. Nobody lied. Nobody missed an alert. Every module did exactly what it was designed to do. And the organisation leaked margin the entire time. That is not a process failure. It is an architecture failure. The question is not which module has AI. It is whether your agents share context across the entire chain. Because disconnected intelligence does not transform procurement. It just creates faster silos. That is the problem we built against. • Sourcing AI • Supplier Management AI • Contract Management AI • Category Management AI • Procurement AI Not standalone tools. A connected system where every agent shares context with the others. What sourcing knows, contracts knows. What contracts flags, procurement acts on. No coordination overhead. No gaps between handoffs. Before your next AI investment, ask yourself one question. If a supplier started drifting on price today, how many of your systems would catch it before your team did? If the honest answer is none, the architecture conversation is overdue. We will be at Procurement & Supply Chain LIVE: US Summit on 21 to 22 April. Come find us, see it running live and let's talk about what this looks like for your organization.
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Sanchita Sur shared thisI have sat in enough AI demos to know the difference between a product that shifts how procurement works and one that just dresses up the same process in a new interface. Most CPOs I speak to have bought the second one. Twice. Here's the scenario I keep hearing. Sourcing negotiated hard. Contracts was never told. AP paid the wrong rate for eight months. Nobody lied. Nobody missed an alert. Every module did exactly what it was designed to do. And the organisation leaked margin the entire time. That is not a process failure. It is an architecture failure. The question is not which module has AI. It is whether your agents share context across the entire chain. Because disconnected intelligence does not transform procurement. It just creates faster silos. That is the problem we built against. • Sourcing AI • Supplier Management AI • Contract Management AI • Category Management AI • Procurement AI Not standalone tools. A connected system where every agent shares context with the others. What sourcing knows, contracts knows. What contracts flags, procurement acts on. No coordination overhead. No gaps between handoffs. Before your next AI investment, ask yourself one question. If a supplier started drifting on price today, how many of your systems would catch it before your team did? If the honest answer is none, the architecture conversation is overdue. We will be at Procurement & Supply Chain LIVE: US Summit on 21 to 22 April. Come find us, see it running live and let's talk about what this looks like for your organization.
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Sanchita Sur reacted on thisWhat if everything you thought you knew about procurement is about to change? AI isn't just optimizing supply chains. It's rewriting the rules of how organizations source, decide, and compete and most leaders haven't noticed yet. I will be taking the stage at Procurement & Supply Chain LIVE US Summit with insights on where AI is already disrupting procurement, the questions teams need to be asking right now, and what AI-powered supply chains will actually look like in practice. This isn't a talk about possibility. It's about what's already happening and what comes next. If you are a procurement or supply chain professional, come find me at the summit.
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Sanchita Sur shared thisWhat if everything you thought you knew about procurement is about to change? AI isn't just optimizing supply chains. It's rewriting the rules of how organizations source, decide, and compete and most leaders haven't noticed yet. I will be taking the stage at Procurement & Supply Chain LIVE US Summit with insights on where AI is already disrupting procurement, the questions teams need to be asking right now, and what AI-powered supply chains will actually look like in practice. This isn't a talk about possibility. It's about what's already happening and what comes next. If you are a procurement or supply chain professional, come find me at the summit.
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Sanchita Sur reacted on thisLooking forward to meeting industry professionals at the Procurement & Supply Chain LIVE: US Summit at Navy Pier on April 21–22. If you are attending, visit our booth to see how we can help you build agents that support sourcing, negotiation, and risk management at scale.
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Sanchita Sur liked thisSanchita Sur liked this🚨 Andrej Karpathy’s just shared his new set-up on 𝕏. It’s literally a self-improving second brain… with zero manual editing 🤯 A living AI knowledge base that continuously fixes and refines itself. Let me break it down. Instead of relying on complex RAG, the LLM pulls raw research directly into an Obsidian Markdown wiki. It completely takes over: ✦ Index creation ✦ System linting ✦ Native Q&A routing The core process is beautifully simple: → You dump raw sources into a folder → The LLM auto-compiles an indexed .md wiki → You ask complex questions → It generates outputs (Marp slides, matplotlib plots) and files them back in The big-picture implication of this is just wild. When agents maintain their own memory layer, they don’t need massive, expensive context limits. They really just need two things: → Clean file organization → The ability to query their own indexes Forget stuffing everything into one giant prompt. This approach is way cheaper, highly scalable... and 100% inspectable! _____ 1. You can find this self-improving wiki approach from Karpathy here: → https://lnkd.in/eUR3fEUE 2. Here's a great breakdown of Karpathy’s framework, walking through every stage from ingestion to what comes next: → https://lnkd.in/e_BZkvi3 3. Omar took a v. similar approach with Obsidian, check out his video demo → https://lnkd.in/eahGaAvb
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Sanchita Sur liked thisSanchita Sur liked thisAttention Canada #Sales #Enablement folks! I'm #hiring a Revenue Enablement Expert - hybrid in #Toronto office. https://smrtr.io/xCWNC
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Sanchita Sur liked thisSanchita Sur liked thisGreat to meet the One NZ team in Auckland over the last couple of days to discuss the roaming service we provide and better understand One NZ priorities. Thanks Hannah Howard , Curtis Crosswhite , Ian Sutton. I really enjoyed our time together and the discussion with Nick, Kieran and Dylan. . It was also great to catch up with my old Vodafone grad buddy Hamish Sansom and also Darren Chew. It’s been a long time!! I was 22 last time I was in Auckland. Visited for an interview and again stayed for less than 48 hours. Must stay longer next time and explore your beautiful country!!!
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Sanchita Sur liked thisThe inauguration of our Pan-European Logistics Hub in Luxembourg marks a significant step forward in strengthening our supply chain across Europe. It’s been a great journey bringing this vision to life together with so many dedicated teams and partners. I am super proud of my team and every colleague across Vodafone who has supported us in making this happen. The best is yet to come 🚀 Dhriti Adhikary Olena Vynnychenko Duygu Demir Kayacık Simon Hood Markus Imiolczyk Julien Bouhy Irina Belokopitova Tomasz Eryk Golkowski Ralph Ennerst #Logistics #SupplyChain #ImpactMultipliedSanchita Sur liked this🚀 𝐀 𝐥𝐚𝐧𝐝𝐦𝐚𝐫𝐤 𝐦𝐨𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 Vodafone Procure & Connect! Today we proudly opened our 𝐩𝐚𝐧-𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐇𝐮𝐛 𝐢𝐧 𝐋𝐮𝐱𝐞𝐦𝐛𝐨𝐮𝐫𝐠, marking a major milestone in Vodafone’s supply chain transformation. This new hub will strengthen how Vodafone supports network operations across Europe, enabling faster deployment, quicker upgrades and stronger service continuity for customers. 👏 A proud day for our teams, partners and everyone who helped bring this vision to life. Ninian Wilson | Lex Delles | Jean-Marie Jans, Mayor of Commune de Bettembourg | Reinhard Plaza Bartsch | Ignace De Paepe | Ministère de l'Économie - Luxembourg | Luxembourg Trade & Invest | Luxembourg Chamber of Commerce | MG Real Estate #Logistics #SupplyChain #ImpactMultiplied
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Sanchita Sur liked thisSanchita Sur liked thisThis year marks 25 years of Vodafone in Ireland, a milestone shaped by the people, businesses, and communities we’ve had the privilege to serve. So, it was great to be back in Dublin last week to celebrate that journey and to see first-hand how our commitment to the country continues to grow. Margherita Della Valle, Sabrina Casalta, and I met the Taoiseach and IDA CEO Michael Lohan at a significant moment for connectivity in Ireland. During the visit, we celebrated the country’s first mobile video call via satellite using a standard smartphone, made from an area with no existing mobile coverage on Clare Island, to Dublin. It showed demonstrated how satellite technology can close coverage gaps, strengthen resilience, and keep people connected wherever they are. I also had the chance to catch up with Vodafone Ireland leadership team. As always, I was deeply again impressed by their passion for doing the right thing for customers, whether that’s improving network coverage, simplifying experiences, or helping more people get online. You can really feel the momentum behind the work they and their teams are driving. Ireland is moving with real purpose on its digital ambitions, and I’m proud of the role Vodafone plays as we build that future together. #VodafoneIreland #SeabedToStars #Satellite
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Sanchita Sur liked thisSanchita Sur liked thisIgnacio Garcia, our VOIS AIDA Tower Director and CTO Vodafone Business, and Paola Molino, our Data Products and Engineering Director, spent three days with us in VOIS Pune this week. No slide-driven agenda. Just honest conversations, live AI demos, and a floor walk that put real programs in front of the people who shape the tower’s direction. What our leadership saw was not a snapshot. It was a working cross-section of what our teams are building and running — across Vodafone Germany, UK, Ireland, Vodacom, and our Partner Markets. Different geographies. Different maturity levels. One shared ambition. The Gen AI demos were grounding in the best possible way. Not proof of concept work. Actual solutions, in production, solving real problems for OpCos. Seeing leadership engage with that — asking the hard questions, probing the gaps — reminded me why proximity matters in any serious transformation programme. What stayed with us most was the roadmap conversation. When the people accountable for the Tower vision sit with the teams executing it, the gaps between strategy and delivery become visible — and closeable. That kind of alignment is not something a report can manufacture. Team you represented with substance. The depth of knowledge on display, across programmes and geographies, reflected what this organisation is genuinely becoming. The Tower growth story is being written across multiple time zones. These three days were a reminder that it takes human connection to make that coherent. Arun Tathare - Sr. Vice President - Head of Data and Analytics , Pierguido Caironi , Massimo Guarino
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Sanchita Sur liked thisSanchita Sur liked thisWe’re hiring for a high-impact role working on meaningful, scalable problems. Great opportunity to collaborate with a strong team and make a real difference 🚀 Apply here: https://lnkd.in/gkJrzbKi
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Sanchita Sur liked thisSanchita Sur liked thisExcited to share that I’ve started a new role as Director Vodafone Partners in London. I’ll be working with 30+ Partner Markets across Europe, the Middle East, Asia Pacific, and the Americas—a truly global footprint with significant opportunity ahead. My focus is clear: leading Vodafone Partners into the next phase of growth by building strong, win‑win partnerships, delivering execution excellence, and unlocking the full power of Vodafone’s global capabilities for telecom operators worldwide. When partnerships are done right, they become one of the most powerful engines for innovation, scale, and sustainable growth. That’s exactly where my energy and ambition will be. I’m also looking forward to joining the Vodafone Investments Team and to work alongside an outstanding group of leaders— Marina Martín García , Tim Boddy, Michael Bird, Thomas Griffiths, Andrew Nunn, Nadia Hoosen and Mark Kinghorn —under the leadership of Guillaume Boutin. #togetherwecan
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Emplay Inc.
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Publications
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Learning Analytics: What does data science have to do with learning?
ATD
See publicationTo deliver lasting impact, learning analytics must be embedded across the learning design, development, and delivery process. Read this blog post to see how learning analytics can drive outcomes across the learning organization and beyond.
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Personalized Sales Enablement & Analytics
BrightTalk
See publicationSales enablement professionals face the same challenges as the sales reps and should be armed with similar tools and methodologies made available to the sales teams. Sales training organizations should be able to use performance analytics based needs assessment frameworks to send out highly personalized sales recommendations to the sales reps. Marketing automation and analytics tools, can be effectively used to send personalized sales training and coaching communications to internal consumers…
Sales enablement professionals face the same challenges as the sales reps and should be armed with similar tools and methodologies made available to the sales teams. Sales training organizations should be able to use performance analytics based needs assessment frameworks to send out highly personalized sales recommendations to the sales reps. Marketing automation and analytics tools, can be effectively used to send personalized sales training and coaching communications to internal consumers improving the chances of adoption and business impact.
The session will bring to you how tools, techniques and methodologies used for customer engagement and success can also be used internally to improve sales teams' engagement and success. -
ASTD Handbook | Results-Based Evaluation
ASTD Training & Development Handbook (2nd ed.; Ed. Elaine Birch; ASTD Press)
See publicationSAP's Jenny Dearborn and co-authors Karie Willyerd and Sanchita Sur show you how to keep the end in mind when designing and using results-based evaluations.
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Jaideep Khanduja
Capital Insights Hub • 16K followers
Mastek stands out for embedding AI across cloud, data, automation, and analytics. Not as add-ons. As operating infrastructure. As Parul Trivedi, Practice Director at Everest Group, notes: “Mid-market enterprises are accelerating their digital transformation journeys to modernize core systems, adopt cloud-first architectures and drive data-led decision-making. Mastek continues to distinguish itself as a Leader in this space, backed by its strong digital strategy and proven capabilities across cloud platforms, data and AI, mobile applications and legacy modernization.” For CX leaders, one line matters most: legacy modernization. Broken journeys rarely fail at the interface. They fail in core systems. Mastek’s advanced platform capabilities, especially in Oracle transformations, help reduce friction where CX transformations often stall. Customers also recognize Mastek’s ability to align AI adoption with evolving business challenges. That alignment builds trust. Trust enables scale. Key insight: AI-led digital transformation succeeds when intelligence lives inside workflows, not dashboards. As Umang Nahata, CEO of Mastek Group, explains: “Enterprises across the mid-market are accelerating AI-led digital application transformation to stay competitive, agile, and future-ready. This shift demands partners who can move beyond experimentation to deliver scalable, real-world outcomes.” That line should resonate with every CX leader. Pilots no longer impress. Outcomes do. What CXQuest.com sees emerging clearly: AI is becoming CX infrastructure, not CX theater. Practical takeaways for CX and EX leaders: Modernize core platforms before orchestrating journeys Unify data before layering AI Measure outcomes, not pilots Break CX, IT, and data silos early The market has moved. AI-led CX is no longer optional. Execution maturity is the new differentiator. https://lnkd.in/eS4aejqA #CXStrategy #DigitalTransformation #AILedTransformation #CustomerExperience #EnterpriseAI #MidMarket #CXLeadership #JourneyOrchestration
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Jaideep Khanduja
Capital Insights Hub • 16K followers
DebDeep Sengupta, Area Vice President, South Asia, UiPath, noted: “Agentic automation is rapidly redefining business operations across India. While enterprises in this region are embracing the full potential of AI agents to streamline workflows and autonomously execute complex business processes, trust and security remain barriers to widespread implementation. Our agentic automation platform directly addresses these challenges, breaking down barriers to enterprise AI adoption by enhancing security and compliance, improving accuracy and reliability for agentic outcomes.” Deepika Giri, Associate Vice President at IDC Asia/Pacific, emphasized the strategic role of AI in organisational resilience: “Becoming an AI-fueled business is no longer an option in today’s unpredictable climate. For many organisations, it's fast becoming a strategic necessity. Across the region, organisations are embracing agentic AI and agentic automation at scale. It is clear that many leaders see its potential to drive unprecedented levels of productivity, innovation, and growth, which will be key in building organisational resilience against future disruptions.” https://lnkd.in/dpvtgRT3 #AgenticAI #AIinIndia #EnterpriseAutomation #UiPath #IDC #DigitalTransformationIndia #AIAdoption #CustomerExperience #BusinessAutomation #AIAgents #AIProductivity #AIResilience #CxOInsights #AutomationLeadership #AITrendsIndia
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Dylan Reid(Moskowitz)
Self-employed • 14K followers
AI in healthcare and life sciences is no longer theoretical. It is actively helping organizations make faster, safer, and more ethical decisions. Healthcare organizations face growing complexity. Administrative burden is rising. Clinical workflows remain fragmented. Scientific discovery moves faster than traditional systems can support. Trust, safety, and regulatory compliance remain non-negotiable. Steve Sweetman’s article, “Bridging the gap between AI and medicine: Claude in Microsoft Foundry advances capabilities for healthcare and life sciences customers”, shows how Anthropic’s Claude, built on Microsoft Azure, helps organizations deploy AI responsibly at scale, from prior authorization to clinical trial design and regulatory submissions. From my experience starting my AI journey in compliance and ethics with Microsoft products, I see three trends emerging that move AI beyond rule enforcement while helping organizations improve workflow efficiency and strengthen compliance: 1. Predicting Compliance Risks Flags upcoming FDA guidance so patient consent forms and trial documentation stay compliant. 2. Optimizing Ethical Choices Recommends protocols that meet recruitment targets while protecting privacy and ensuring diversity. 3. Enhancing Responsible Experiment Design Spots high biosafety or reproducibility risks during protocol drafting and suggests safer alternatives. Anthropic’s Claude, running on Microsoft Foundry, provides domain-aware AI as a strategic partner in ethical, high-impact workflows. For Mr. Sweetman's article, please read it here: https://lnkd.in/eXQ7iA3E As always, views and ideas are my own.
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Phil Fersht
HFS Research • 83K followers
Very exciting move from Wipro with the acquisition of HARMAN Digital Transformation Solutions for $375m. This deal brings 5,600 engineers, deep AI and ER&D expertise, and proven footprints in healthcare, industrial, hitech, aurospace, and automotive sectors. Harman's deep partnerships with Infor in healthcare and Qlik in advanced analytics show the caliber of clients and ecosystems Wipro is stepping into under the leadership of Srikumar Rao. There is also limited overlap in clients between the two firms, making this addition very complementary. What makes this move especially interesting to me is how it broadens Wipro’s focus beyond the traditional US corporate market. By investing heavily in South Korea and Asia through the Harman and Samsung ecosystem, Wipro is signaling that the next wave of growth will not just be driven out of American boardrooms, but also from the rapidly expanding ecosystems in Asia. Overall, the move positions Wipro in a far more balanced, diversified, and global growth trajectory during a time when addressing complex supply chains in an unforgiving and unpredictable climate is critical. See press release: https://lnkd.in/e2Xni85p and stay tuned for our analyst viewpoint... Saurabh Gupta Lavanya B G Ashish Chaturvedi Rohan Kulkarni Ashwin Venkatesan HFS Research Srikumar Rao Jay Moore Ranjita Ghosh Samsung Electronics
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Jaideep Khanduja
Capital Insights Hub • 16K followers
According to Masahiro Arai, Chief Operating Officer at SIOS Technology, the alliance expands their footprint in a region where business continuity and uptime are essential for digital success. Meanwhile, Vishal Upasham, CTO at FCS Infotech, emphasized how organizations are placing increased emphasis on IT resilience and uninterrupted service delivery. The SIOS Technology Corp. HA/DR software enables enterprises to protect critical applications including SAP, Oracle, and SQL Server across cloud, hybrid, and on-premises environments. Customers benefit from proven clustering and replication technologies while avoiding costly hardware investments and reducing operational complexity. This strategic alliance positions both organizations to serve the expanding market for business continuity solutions, delivering enhanced customer experiences through combined technical expertise and localized support capabilities. https://lnkd.in/gWZueHVa #SIOSTechnology #FCSInfoTech #HighAvailability #DisasterRecovery #BusinessContinuity #ITResilience #EnterpriseIT #StrategicPartnership #IndiaIT #GCCTechnology #DigitalTransformation #CloudSolutions #ITInfrastructure #CustomerExperience #TechnologyAlliance Follow our LinkedIn page for more such interesting CX expert opinions/ Thought Leader Interviews/ CX Leadership news/ articles/ updates https://lnkd.in/g9eeFFgh
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Manoj Madaan
The Institute of Chartered… • 10K followers
Seven Chakras of AI × Seven Chakras of Leadership At the India AI Summit 2026, when I saw the theme of the Seven AI Chakras, it instantly resonated with me — as many of you know, I have a strong inclination towards and practice of meditation, especially focusing on chakras. AI — like leadership and meditation — works through energy centres: trust, creativity, power, compassion, truth, insight, purpose. Here’s how I see India’s AI blueprint beautifully mirroring the human chakra system: 🔴 Root → Safe & Trusted AI The base of everything. India’s AI governance efforts emphasise transparency, safety, and responsible use. Leadership parallel: grounded decisions + strong financial intelligence. 🟠 Sacral → Innovation & Flow Industry studies consistently show that automation and AI streamline repetitive work and enhance operational throughput. Leadership parallel: With sacral chakra reflecting creativity, its connect with AI meets innovation. 🟡 Solar Plexus → Economic Power Multiple industry and policy reports indicate that AI has the potential to contribute significantly to India’s economic growth in the coming decade. Leadership parallel: decisive action + cost optimisation. 💚 Heart → Democratized Access India’s Digital Public Infrastructure — especially India Stack — enables nationwide participation in digital and AI-led services. Co-Win, UPI are already proven examples here Leadership parallel: inclusive teams and GCC talent culture. 🔵 Throat → Science & Expression India ranks among the leading nations in global AI competitiveness, driven by strong research momentum and scientific contribution. Leadership parallel: clear communication & organisational alignment. 🔵Third Eye → Talent & Insight India has one of the world’s largest AI talent pools, with continued focus required on advanced skilling and capability building. Leadership parallel: strategic talent intelligence. 🟣 Crown → Purpose & Impact AI is increasingly driving impact across key sectors such as healthcare, agriculture, and education — strengthening national development outcomes. Leadership parallel: purpose-driven organisations. >> The Leadership Insight AI is not just technology — it’s an energy system. When leaders align their seven chakras, organisations experience: • sharper financial intelligence • smoother business operations • natural innovation • strategic cost optimisation India is building the next AI blueprint. Leaders must align their inner blueprint to lead it. #AI #IndiaAISummit2026 #ConsciousLeadership #financialintelligence #businessoperations #costoptimisation #GCC #meditation #learnwithmanojmadaan #linkedinnewsindia LinkedIn News India
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David Soden
David Soden • 2K followers
In the technology and consumer electronics industry, the emergence of agentic AI is reshaping how we think about innovation and collaboration. Recently, I came across an insightful article titled 'From Automation to Innovation: The Role of Agentic AI in the Evolved Workplace' from ET CIO. This piece highlights how agentic AI is transforming workplace dynamics, enabling systems to make independent decisions while collaborating with employees in more meaningful ways. This resonates with my own leadership philosophy in the tech space. Leading teams is not just about directing tasks—it's about creating an environment where technology enhances human capabilities rather than replacing them. I believe the most effective leaders are those who guide their teams to harness the potential of such advancements while maintaining a strong human connection. I recall a time when I introduced a new AI tool to my team aimed at streamlining our processes. Initially, there was hesitance—fear of job loss, concerns about the technology performing poorly. I took it upon myself to convey that this technology was here to empower us, not replace us. Fostering open dialogue helped alleviate those fears and transformed skepticism into excitement. This intentional action underscored a key leadership lesson: being transparent and supportive as we navigate the integration of new technologies can help ensure a collaborative and innovative workplace. The challenges we face as leaders are ever-evolving, and I encourage my connections here on LinkedIn who may need guidance in navigating these changes to reach out. My mission is to support others in their leadership journeys. If you find yourself needing assistance in this rapidly changing landscape, please don’t hesitate to connect with me through the 'Get help NOW!' link in my profile. Check out the article here: https://lnkd.in/eQDhNqC2 Want to use AI in your business, let me show you how... check out my course "n8n The Ultimate Course" here https://lnkd.in/euJ-MQXs
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Prakhar Pratap Singh, CSPO®
PranaTree • 3K followers
𝐈𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐚𝐧𝐲'𝐬 𝐦𝐮𝐥𝐭𝐢-𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐝𝐨𝐥𝐥𝐚𝐫 𝐀𝐈 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞 𝐛𝐞𝐢𝐧𝐠 𝐨𝐮𝐭𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐞𝐝 𝐛𝐲 𝐚 $20/𝐦𝐨𝐧𝐭𝐡 𝐂𝐡𝐚𝐭𝐆𝐏𝐓 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧? A new MIT NANDA report suggests the answer is a hard yes. While 80% of organizations have piloted GenAI, a staggering 95% get zero ROI from their investments. Even worse, only 5% of custom enterprise AI tools ever make it to production. This is the "𝗚𝗲𝗻𝗔𝗜 𝗗𝗶𝘃𝗶𝗱𝗲": a chasm between high adoption and low transformation. The report is clear: the bottleneck isn't the technology, it's the strategy. We're confusing activity with progress, and it's stalling real transformation. The 5% of firms successfully crossing this divide are executing a fundamentally different playbook. Here are their three strategic shifts: 1️⃣ 𝐅𝐫𝐨𝐦 𝐓𝐞𝐜𝐡 𝐏𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭 ➔ 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: The impulse to build a proprietary tool is tempting, but the data is brutal: internal builds fail twice as often as partnerships. Successful deployments from strategic partnerships hit a 66% success rate, while in-house efforts languish at 33%. Winning firms treat AI not as a one-off purchase, but as a co-developed capability, focusing their internal resources on integration, not reinvention. 2️⃣ 𝐅𝐫𝐨𝐦 𝐓𝐨𝐩-𝐃𝐨𝐰𝐧 𝐌𝐚𝐧𝐝𝐚𝐭𝐞𝐬 ➔ 𝐅𝐫𝐨𝐧𝐭-𝐋𝐢𝐧𝐞 𝐄𝐧𝐚𝐛𝐥𝐞𝐦𝐞𝐧𝐭: Central innovation labs don't have all the answers. The most successful AI initiatives are sourced from frontline managers who understand the workflows intimately. They're also discovering the highest ROI isn't in flashy sales tools but in quiet back-office automation, slashing BPO spend by $2-10M annually and cutting external agency fees by 30%. 3️⃣ 𝐅𝐫𝐨𝐦 𝐒𝐭𝐚𝐭𝐢𝐜 𝐓𝐨𝐨𝐥𝐬 ➔ 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐀𝐬𝐬𝐞𝐭𝐬: This is the core issue. Most AI pilots stall because the tools are static. Users complain they "don't learn from our feedback" and "can't be customized to our specific workflows". Leaders, however, demand systems that adapt. They view their AI not as a depreciating software license, but as an appreciating asset. As it learns from proprietary data and processes, it becomes a true VRIN resource: valuable, rare, and inimitable: creating a durable competitive moat. The window to build this moat is closing fast. The report's consensus from IT leaders is that key vendor relationships will be locked in over the next 18 months. Soon, the advantage won't come from having an AI, but from the compounding value of a learning system deeply integrated into your core operations. The real prize on the horizon is the "𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗪𝗲𝗯": where these systems autonomously coordinate and create value. The critical question for leaders is no longer "Should we adopt AI?" It is "Are we building a static tool or a learning asset?" 𝐒𝐨𝐮𝐫𝐜𝐞 𝐥𝐢𝐧𝐤: https://shorturl.at/rA2DI #AIStrategy #GenAI #DigitalTransformation #BusinessStrategy #Leadership #Innovation #ROI
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Michiel Brinkman
Google • 4K followers
Optimize your Large Language Model (LLM) serving on vLLM by analyzing accelerator options and configurations for the best performance and cost-effectiveness, with additional contributions from Hossein Sarshar and Ashish Narasimham. Discover a bottoms-up approach to determining the best accelerator for your use case and optimizing your vLLM’s configuration to achieve the best and most cost effective results possible. #vLLM #LLM #GPU #TPU #MachineLearning #AI #GoogleCloud #this_post_was_generated_with_ai_assistance #responsibleai https://lnkd.in/eh-KM_Th
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Dr.Deepak Kumar Sahu,PhD
Faceoff Technologies Inc. • 19K followers
Strategic growth begins with aligned conversations. The networking session brings together partners across India and SAARC to exchange market insight, strengthen collaboration, and set the tone for 2026 execution. Ecosystem alignment will define resilience leadership. #Veeam #PartnerEcosystem #ChannelLeadership Veeam Software
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Praveen Pasricha
C.A.P.E Consulting The Center… • 2K followers
Great to see the conversations around Agentic AI gaining momentum at Convergence India 2026. As enterprises move toward autonomous workflows, the need for strong data platforms becomes critical. DataCouch is uniquely positioned to power this shift with its focus on scalable, enterprise-grade data and AI solutions.
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Yash Dhadge
Scriptlet Solutions • 2K followers
💡 The Problem with Traditional Chatbots? They Forget Context. Most chatbots respond to individual messages in isolation. But real conversations have context, history, and emotional nuance. That's why our team built EmoticonAI in 24 hours at Kurukshetra 2025, MIT Alandi's national-level hackathon - a context-aware emotional support chatbot that remembers. Key Features: ✅ Persistent conversation memory across sessions ✅ Emotion detection and empathetic response generation ✅ Topic extraction from natural conversations ✅ User preference learning over time ✅ Specialized support for anxiety, stress, work issues, and more Real-world Applications: Mental health support tools Customer service with emotional intelligence Educational tutoring with personalized approaches Workplace wellness programs The chatbot includes contextual responses for 9+ life situations: meeting preparation, exam stress, social anxiety, job loss, financial concerns, and more. Built by: Yash Dhadge Siddharaj Shirke Mahek Kadam Technology stack: Python | Google Gemini API | Custom NLP algorithms | Django | PostgreSQL From concept to deployment in 24 hours - that's the power of hackathon innovation! 🔗 Check it out: https://lnkd.in/dZ7S6gP8 #AIforGood #MentalHealthTech #EmoticonAI #ChatbotDevelopment #Kurukshetra2025 #MITAlandi
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World Without GNE Myopathy
charitable trust • 418 followers
This is the journey of Shubhra Sinha — a story of resilience, innovation, and allyship. Her #raredisease did not stop her from becoming an Associate Vice President of Cloud Partnerships. "I connect our business with partners to create compelling, joint value propositions that help accelerate our clients’ technology transformation." Technology became her bridge. Work became her independence. Allyship became her power. Her path proves that leadership is not defined by physical strength, but by will. But resilience alone is not enough. Inclusive systems, accessible tools, and people who choose to stand beside you — that’s what truly builds champions. Work to her means part of being something bigger than herself. Her self-patented coping methodology – “A.B.I.D.E.” 😊that equips her with tools in stressful situations - A.ccept the situation is only a setback. B.reathe through the time and keep calm. I.ntropect on what went wrong. D.ust off the effects by next day or the day after that. But, no longer than that. E.nergize yourself and move forward. You can read about it all in her own words here: https://lnkd.in/gChVWtQn #febRAREuary #rareAtwork #rarediseaseday #executiveleadership #DEI #inclusion #GNEmyopathy #WWGM
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Evan Kirstel
TECH IMPACT™ - National… • 67K followers
Pattern recognition masquerading as intelligence - that's how Zensar Technologies CEO Manish Tandon provocatively reframes today's AI landscape. With refreshing pragmatism, he cuts through the hype to reveal why most enterprise AI initiatives struggle to gain traction. The fundamental problem? We're approaching #AI deployment all wrong. "It's not the AI engine that needs to be made a hero," Manish explains, "it's the people who are using that engine who have to be made heroes." This simple yet profound insight explains why many employees resist adoption - they perceive AI as a threat rather than an amplifier of their capabilities. When organizations reposition AI as a tool that helps workers deliver better results faster, adoption naturally accelerates. Through real-world examples like Zensar's "AI Engineering Buddy" and specialized healthcare applications, Manish demonstrates how successful implementation depends on creating "pull" rather than "push" adoption. Starting small with dedicated teams tackling specific problems, showcasing early wins, and focusing on significant efficiency gains builds momentum organically. The most revelatory insight? AI currently sits in enterprises' "cost reduction bucket" rather than "revenue generation bucket" - and until that changes, we won't see explosive growth in adoption similar to what e-commerce sparked in the digital revolution. Ready to transform your approach to AI implementation? Start by rethinking how you position these tools to your team. Focus on empowering your people, not replacing them, and create opportunities for small, visible wins that demonstrate real value. How might repositioning AI as a capability amplifier rather than a replacement change adoption rates in your organization? #CIO #digitaltransformation #GenAI
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Purnima Raman
ServiceNow • 12K followers
Innovation doesn’t start with a bigger budget. It starts with removing the “it’s not possible” thinking. In this clip, Mindsprint CEO Suresh Sundararajan shares how unconstrained thinking and small, focused innovation teams can unlock the best ideas, especially from the people doing the work every day. Watch the full interview here: https://lnkd.in/gZzmQzAx #PutAIToWorkForPeople #Innovation
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Mayank Madhur
HFS Research • 3K followers
Healthcare is not evolving slowly. It is being re-architected. Had a powerful catch-up with Persistent Systems Prasanjit Dora and HARISH BABU E . The conversation reinforced one thing clearly: the healthcare industry is shifting faster than many organizations are prepared for. Here are a few themes that stood out from our discussion: 1. The healthcare model is shifting from volume to value 2. Enterprises want accountability, not just capability 3. The rise of GCCs is reshaping the industry 4. Agentic AI is redefining operational and clinical intelligence 5. Service as a software will make the solution more outcome-focused Most importantly, we aligned on one core belief: solutions must ultimately improve lives. True healthcare transformation must try to balance all four dimensions of the quad aim of care: better outcomes, lower costs, improved patient and provider experience, and reduced health disparities. If any one of these is ignored, the system remains incomplete. Sustainable impact happens only when health, financial sustainability, experience, and equity move forward together. Appreciate the thoughtful exchange. Conversations like these help sharpen perspective on where healthcare is heading next. Thank you, Daniel John Chacko and Tarini Mehta, for arranging this. Rohan Kulkarni Saurabh Gupta
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Mohammad Anwer
Solvagence AI • 21K followers
Over the last few months, I have had multiple conversations with leaders across BFSI, FinTech, RegTech, InsurTech, E-commerce, EdTech, and Government. Almost everyone is investing in AI. Pilots are running. Tools are being tested. Budgets are approved. But when we go one level deeper, the real challenge appears, AI is not yet structurally embedded into the operating model. Governance is unclear. Ownership is fragmented. Value realization is difficult to measure. That is where transformation either accelerates, or stalls. On 28 February 2026 (10:00 AM UAE), I am delivering the AI-Native Enterprise Masterclass, a focused executive session for leaders who are accountable for making AI work at enterprise scale. We will work through: - How to move from AI experimentation to disciplined enterprise execution - Embedding governance and risk alignment in regulated environments - Integrating Generative and Agentic AI into core value streams - Building board-level visibility and measurable ROI - A practical 90-day roadmap to institutionalize AI This is not a beginner workshop. It’s a structured conversation for decision-makers who are serious about enterprise transformation. #EnterpriseAI #AINative #AILeadership #BFSI #FinTech #RegTech #InsurTech #GovTech #DigitalTransformation #GenerativeAI #AgenticAI #Dubai #GCC #DIFC, #DubaiAICampus #Solvagence #SolvagenceGlobalAcademy
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Sandeep Verma
Akums Drugs& Pharmaceuticals… • 5K followers
The AI Summit in New Delhi is a strong reminder of how rapidly AI is reshaping healthcare. From early diagnosis and predictive analytics to workflow automation and personalized treatment pathways, AI continues to unlock possibilities that were unimaginable just a few years ago. What matters most now is responsible adoption — ensuring technology remains ethical, scalable, and truly patient-centric. As someone deeply interested in healthcare innovation and digital transformation, I believe the real impact of AI will come from collaboration between technology, clinical expertise, and policy. Exciting times ahead for healthcare in India. #AISummit #AIinHealthcare #DigitalHealth #HealthcareInnovation #HealthTech #FutureOfHealthcare #India
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STeP-IN Forum
STeP-IN Forum • 16K followers
𝐀𝐧𝐨𝐭𝐡𝐞𝐫 𝐕𝐢𝐬𝐢𝐨𝐧𝐚𝐫𝐲 𝐉𝐨𝐢𝐧𝐬 𝐭𝐡𝐞 𝐒𝐭𝐚𝐠𝐞 𝐚𝐭 𝐒𝐮𝐦𝐦𝐢𝐭 2025! Say hello to Satish Medapati, a trailblazing AI expert and deep-tech entrepreneur, ready to challenge the limits of testing innovation at STeP-IN Summit 2025! With patents in NLP and years of experience building scalable platforms in conversational AI and consumer intelligence, his perspective is as future-forward as it is practical. In his talk, “𝐀𝐈 & 𝐆𝐞𝐧𝐀𝐈 𝐢𝐧 𝐓𝐞𝐬𝐭𝐢𝐧𝐠: 𝐅𝐫𝐨𝐦 𝐒𝐦𝐚𝐫𝐭 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐞, 𝐄𝐱𝐩𝐥𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐃𝐚𝐭𝐚” you’ll learn: 1. How GenAI is transforming the entire testing lifecycle—from unit to usability testing 2. Why synthetic, privacy-safe test data is the key to inclusivity and edge-case coverage 3. How to bring trust and transparency into AI-led testing through explainability and traceability If you're ready to take your testing from automated to intelligent—don’t miss this session! Register now: https://lnkd.in/fqSt2bt #STePINSummit2025 #AIinTesting #GenAI #ExplainableAI #SyntheticData #TestAutomation #SoftwareTesting #DeepTech #STePIN #Summit2025
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