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10K followers
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Pedro Bados shared thisWhat a Sales Kickoff 2026 ! Wow, feeling honored to work with such an exceptional team across the world. We learn, we grow, and we keep raising the bar, every single year. A few key takeaways of a fantastic week : 💡 Innovation and customer value are our true north. We live and die by them. 💥 Spark + DEX data are the foundation of the next generation of personal IT agents. Traditional ITSM and rigid workflows with humans permanently in the loop will progressively disappear. 🥇 Execution matters: 80% of Nexthink salespeople delivered 80%+ of their number with record quota achievers. If you’re a top performer and want to play at the highest level, join us. Such a huge opportunity. Let’s go, 2026. 🚀
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Pedro Bados shared thisFor decades, IT has been built around tickets, workflows, and escalation paths. Large language models change that. At Nexthink, we believe IT is entering a new era, one where execution becomes autonomous, and every employee has access to real-time IT expertise when they need it. Today, we’re introducing Spark⚡: a personal IT agent for every employee, built on deep DEX intelligence and designed to resolve issues in context, without tickets or delay. Spark⚡ is also about elevating IT teams to design, automate, and train systems, rather than spending time on busy work, while giving employees a better experience, most of the time, in real time. Read more in my blog here: https://lnkd.in/e6Fd8SBj Thank you to all the customers and partners who participated in the early adopter program. We’re very excited about what’s ahead.
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Pedro Bados shared thisEverybody knows that work has shifted toward conversational interfaces. Not only is this the most natural way for humans to get things done, but it also democratizes technology, enables extremely fast onboarding, and removes friction, unleashing creativity and curiosity. For that reason, we’re excited to announce Workspace ✨ today, the place where DEX and IT work will happen in the future. A home for our AI agents, and a way to bring the full power of Nexthink to everyone. 👉 https://lnkd.in/eARR4Jf4
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Pedro Bados shared thisToday marks another huge milestone in the history of Nexthink and Digital Employee Experience. I’m proud to announce that we’ve reached an agreement with Vista Equity Partners for a majority investment valuing the company at around $3B. This milestone is a testament to the incredible work of our teams, the trust of our customers, and the growing importance of Digital Employee Experience around the world. The DEX revolution is accelerating — and an exciting new chapter lies ahead. 🔗 Full announcement in my blog -> https://lnkd.in/emXExS4b #Nexthink #DEX #Growth #Leadership
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Pedro Bados shared this🚀 Ready for the biggest event in the Digital Workplace? On the back of a tremendous success in London, we can’t wait to reunite at Experience Boston with our US community, learning, sharing, and shaping the future of DEX together. Thousands of passionate IT professionals united by one mission: delivering the best digital services to millions of employees around the world. 🌍 This week, we’ll unveil several new flagship products, and many more innovations💡 to continue decoding the DEX equation. Let’s build the future of the digital workplace, together. https://lnkd.in/eFiD4X_A
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Pedro Bados shared this🚀 Ready for the biggest conference in the Digital Workplace? I couldn’t be more excited to unveil this year’s Nexthink innovations and connect with our amazing community at two fascinating events. The best technology and brightest minds will be decoding the DEX equation. ✨Don’t miss the chance to see the future of Digital Employee Experience in action. There’s still time to join us! 👉 https://lnkd.in/e7_xCK_i
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Pedro Bados shared thisWe are really excited to introduce our new product, AI Drive. ✨ A lot has been said about the ROI of AI at work and how to boost adoption. At Nexthink, we went beyond the talk: we built the technology to measure it, accelerate adoption, and unlock value in real time. Whether it’s everyday AI (ChatGPT, copilots, chatbots) or AI embedded in business apps—AI Drive helps every company, and every employee, turn AI potential into impact. 💥 Check it out 👉 https://lnkd.in/eEBryyYY
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Pedro Bados shared thisTraining rooms and how-to docs are outdated — and everyone knows it. 🤔 We don’t learn best by being forced into sessions or manuals. We learn when knowledge is available at the "exact moment" we need it. That’s why we built Nexthink Adopt, the next step in Digital Employee Experience: saving companies money on system rollouts while keeping employees productive, engaged, and in their flow. 🏄Pedro Bados shared this🚀 Big updates from Nexthink Adopt! 🚀 Since launching, we've been hard at work supercharging the capabilities of Nexthink Adopt — and today, we're thrilled to share a set of powerful new features that take digital adoption to the next level: 🧠 AI-Powered Guide Translation Let GenAI do the heavy lifting! Instantly translate your guides into local languages to support global teams with zero friction. 📚 Out-of-the-Box Guide Library No need to start from scratch — access a rich library of pre-built guides for common business tasks. Ready to use. Easy to adapt. 🛠️ Fix IT Issues in One Click Turn guides into action: employees can now resolve common IT requests such as installing a plugin or getting a new permission, with a single click, directly from the guide itself. That's the power of DEX+DAP! 🔗 Connect to Your Business Tools New integrations with Workday, Salesforce, and SuccessFactors let you target in-app guidance even more precisely for these applications. 🗺️ Map Business Apps with Precision Gain clarity on how users interact with your business tools. Nexthink Adopt maps out the most common applications for you. Click here to know more: https://lnkd.in/e-Dw4e6c
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Pedro Bados shared thisAt Nexthink, we’ve been building the most advanced DEX and IT models — trained on millions of endpoints and billions of real IT signals and DEX data. Foundational knowledge is just the starting point. What really matters for IT professionals are agents specialized in their domain — able to understand their context and manipulate their data effectively. 🧠 In the article below, we’re excited to share the first benchmark for DEX agents and some powerful insights ✨ into the capabilities of our Assist model family, already in the hands of customers over the past year. 👉 https://lnkd.in/gSwQA4V3
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Pedro Bados liked thisPedro Bados liked this😎👂🇺🇸🫵🏼 Only reason for Pete Hegseth to fire top generals in middle of a war is that they refused to follow orders. Only reason well-respected generals would refuse to follow DOD Secretary's orders was that those orders were insane. Raise your hand if you agree that Pete Hegseth should be impeached.🤚
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Pedro Bados liked thisPedro Bados liked thisWe are thrilled to share that Nexthink has received Mass Technology Leadership Council's Workforce Culture Award! MEG DONOVAN and some team members were there to accept the award and Meg shared in a short speech that "as a People and Talent leader, this is such an honor and I am so pleased to be here, but I don't take credit for it because we hire amazing people. I am really proud to be part of the company." That is true, but we are lucky to have you leading the way, Meg! Congratulations to all Nexthinkers as this award is due to the positive environment we create together.
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Pedro Bados liked thisPedro Bados liked thisThank you to Russell Brown and Steve Ruby for hosting Ian Bancroft and myself at your London offices yesterday. The innovation and customer value you are delivering are a strong testament to SCC’s significant investment in modern workplace services. We are proud to be your strategic DEX partner and look forward to supporting you further as our respective capabilities continue to evolve to meet market demands. I would also like to extend my sincere thanks to Amin Tavakoli, Mark Franzen, and Florin Anton for your continued guidance and support, which have been instrumental in shaping this journey.
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Pedro Bados liked thisPedro Bados liked thisHello from Zurich, at the Lindt Home of Chocolate, where it’s standing room only at our Nexthink Masters of Experience event. After our oversubscribed User Group and Partner forum yesterday, followed by an engaging dinner last night, it’s fantastic to bring together business leaders, practitioners and partners together with our team today. We have a clear vision for the future and great customers to listen to across the day. Samuele Gantner Holger Doernemann Helmut Maar Christian Siemann #nexthink #dex #digitalworkplace
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Pedro Bados liked thisPedro Bados liked thisEver wanted pie charts all over the Nexthink products? Well, now might be your chance: I’ve decided to leave Nexthink. These 22 years have been, and will probably remain, the most incredible professional adventure of my life. It still blows my mind that we went from a 3-person startup worth basically nothing to a 1200-person company worth $3B. Was it easy every day? Oh no, definitely not. Was it worth it? Duh, of course! I’ve been fortunate to meet and work with some of the most talented and dedicated people, and I’m deeply grateful for that. What’s next for me? For now, I’m taking a break, and then we’ll see. Most likely you’ll find me building great products, or helping others build them. I’ll keep you posted!
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Pedro Bados liked thisPedro Bados liked this🎉 Last week, I was honored to be nominated and selected as a finalist for the “We Get Things Done” Company Core Value Award. 💪 Execution and ownership are things I care deeply about, so this recognition means a lot. 🙏 Grateful to Nexthink and my colleagues for their constant support and for being such an incredibly supportive team. #Teamwork #CoreValues #WeGetThingsDone #Gratitude
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Pedro Bados liked thisPedro Bados liked thisMy only SKO post for the week. Not a brag or a flex. Humbled, blessed, and appreciative to spend my last bit of stage time at Nexthink SKO in Lisbon with all my coworkers from around the world. And even better that it’s with Thomas McGrath as he and I record my last #DEXShow live at kickoff. We capped it off with Pedro reminiscing about his first trip to the US to meet with me at Hartford. And then to have this presented as I wrap up 10 years as a #Nexthinker was an amazing experience. Thanks to everyone involved in making that special moment come to life. It’s a strange place to be. I’m excited for what’s to come while also feeling the angst of the end of an era for me. A huge shout out and thank you to all the customers I’ve worked with over the years, the podcast audience that takes time to listen to us talk and also stop and talk at events, and of course to all the #Nexthinkers past and present that have made this place the highlight of my career. But I’m not going away yet - Stay tuned next week to hear about the next chapter!
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Pedro Bados liked thisPedro Bados liked this𝐒𝐢𝐱 𝐘𝐞𝐚𝐫𝐬. 𝐎𝐧𝐞 𝐓𝐞𝐚𝐦. 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐞𝐝 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 As I look back at these moments captured over the past few years, I feel both proud and grateful. For the 6th consecutive year, I’ve had the privilege of being recognized as a top performer at Nexthink and for the 4th year in a row since President’s Club was reintroduced post-COVID, I’m honoured to be invited of this year’s President’s Club in #Croatia. But what these photos truly represent is not an award, they represent: • A Saudi region that continues to outperform • A team culture built on trust, ownership, and accountability • Strategic enterprise growth across complex accounts • Strong partner ecosystems • And leadership alignment that enables execution at scale Success at this level is never individual. It is always collective. To my leadership, I thank you for your trust and sponsorship Pedro Bados, Ian Bancroft and Ahmed Seleem To my team, this achievement belongs to all of you, your commitment and execution are what make us a benchmark across the company Proud of what we’ve built together. Excited for what comes next with more achievements. #PresidentsClub #TeamSuccess #SaudiVision2030 #SalesLeadership #Consistency #DEX #Nexthink
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