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President and Chief Strategy Officer for Salesforce responsible for spearheading…
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David Schmaier reposted thisDavid Schmaier reposted this“SaaS is dead”, the “SaaSpocalypse”, whatever that was from Citrine, doomerism, anti-doomerism, post-doomerism. Blog posts and threads on X are for the armchair intellectuals. And while they theorize, we live in reality: where outcomes matter, and the “how” is as important as the “what”. I’m incredibly proud of the work we have done with customers every day, in the trenches, to build an agentic business for real enterprises. $800M in ARR, 29K deals, 50% growth in pilots—>prod. 19T tokens. All great numbers and progress. The most important thing though: a laser focus on whether customers are truly using this technology to get real work done. And to this end, we introduced a new metric today: the Agentic Work Unit. It’s an idea and an experiment to really dial in the most critical question: are we turning this incredible and abundant intelligence into real work? As our partners at the leading model companies confirmed (repeatedly) over the last week or so, intelligence alone is insufficient. What matters is if that intelligence can be used for real work. And real work needs context, it needs process, and it needs to be deeply tied to where people work, collaborate, and engage. I am so excited to have a goal we can all work on together. Tokens are the fuel, the work is the output. And we are going to learn so many things: how do we get more work out of our intelligence? What scales? What doesn’t? How can we better predict how investments in agents mature? Fundamental. Exciting. And a massive opportunity. Read more here: https://lnkd.in/gTR3wT_f
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David Schmaier reposted thisDavid Schmaier reposted thisThe shift to the Agentic Enterprise isn’t theoretical. It’s happening. And customers are leading the way. Yesterday, I wrote about what it really takes to operate in the enterprise. Not just intelligence. Not just models. But a trusted architecture where agents are built, governed, and run in the heart of the business. This week, that vision was reinforced. Agentforce was ranked the #1 Agentic AI Product in the 2026 G2 Best Software Awards, based on more than 500,000 verified customer reviews. G2 rankings are grounded in real users, running real workflows, and seeing real outcomes. Our customers are building agents with full business context across Salesforce. They are combining reasoning, orchestration, deterministic controls, and deep observability to automate meaningful work across the entire customer experience at enterprise scale. That is Agentforce - the most trusted agentic operating platform, built on 2+ decades of enterprise architecture, data governance, and operational depth. I am incredibly proud of this team, and grateful to the customers who trust us to power their transformation. We are just getting started 🦾🚀 Learn more:https://lnkd.in/gPkceq4nAgentforce G2 Awards: Ranked #1 Best Agentic AI ProductAgentforce G2 Awards: Ranked #1 Best Agentic AI Product
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David Schmaier reposted thisDavid Schmaier reposted thisAt Salesforce Ventures, we invest with a long-term view. Our partnership with Anthropic reflects that approach. What began as an early investment has grown into a strategic collaboration focused on bringing trusted AI into the enterprise. We’ve supported Anthropic from Series C through Series G. Along the way, we’ve partnered closely to integrate Claude models into the Salesforce platform, including Slack and Agentforce. Anthropic’s frontier models paired with the power of Salesforce’s enterprise governance, workflows and context agentic platform capabilities, will help customers move from AI pilots to broad deployment. It is a privilege to partner with Dario Amodei and the Anthropic team as we continue building the next chapter of enterprise AI together. Read more about our investment and partnership here: https://lnkd.in/gVf9rygy #SalesforceVentures #Anthropic #EnterpriseAIBehind the Investment: Anthropic | Salesforce VenturesBehind the Investment: Anthropic | Salesforce Ventures
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David Schmaier reposted thisDavid Schmaier reposted thisLife Sciences can’t scale on disconnected tech. That’s why Adamed Laboratorios chose Agentforce Life Sciences for Customer Engagement in Spain. What changes with Agentforce: ✅ One source of truth for HCPs, hospitals, and pharmacies (with trusted, real-time data) ✅ More productive field teams with Agentforce-powered next best actions and insights ✅ Better, higher-value HCP visits — including mobile + offline support for teams on the go ✅ Smarter omnichannel engagement across orders, events, and campaigns The result: faster execution, stronger customer engagement, and the agility Life Sciences teams need—without compromising local compliance requirements. Full story: https://sforce.co/4jCOlVaAdamed Selects Salesforce Agentforce Life Sciences for Customer Engagement to Power Commercial Growth in SpainAdamed Selects Salesforce Agentforce Life Sciences for Customer Engagement to Power Commercial Growth in Spain
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David Schmaier reposted thisDavid Schmaier reposted this🚀 Enterprise AI is real, measurable, and delivering impact; not just hype. Proud to see Salesforce’s AI journey featured in VentureBeat this morning, underscoring how our customers are turning AI investment into real business outcomes, even as broader narratives debate whether AI is a “bubble.” Thank you to Michael Nuñez for covering this story. 📈 In the past quarter alone, Agentforce added 6,000+ enterprise customers, bringing the total to 18,500+ running billions of automated workflows and helping drive agentic AI revenue past $540M ARR. From Williams‑Sonoma to Engine and Adecco, customers are not just piloting AI, they’re putting it into production to accelerate workflows, improve efficiency, and unlock ROI at speed. What’s especially exciting is the grounded perspective this piece brings: 🔹 Real customer outcomes matter; not just demos 🔹 Enterprise trust and governance are foundational to scaling AI 🔹 Moving agents from simple Q&A to workflow execution where value truly scales I’m also grateful for the lens that analysts like Dion Hinchcliffe and Futurum bring by validating how a platform‑centric approach helps businesses adopt agentic AI with confidence and unlock differentiated value vs point solutions. 👉 If you haven’t yet, give the story a read, it’s a great snapshot of where enterprise AI is actually at today (and where it’s headed into 2026): https://lnkd.in/gSepS7EkWhile everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 monthsWhile everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months
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David Schmaier reposted thisDavid Schmaier reposted thisIncredible segment on Good Morning America, where Marc Benioff shared how Salesforce is empowering the world's leading retailers to thrive in the era of the Agentic Enterprise. The shift to trusted AI agents is driving massive results across the industry. AI-driven traffic is seeing conversion rates over 700% higher than social media and 200% higher than traditional search and direct traffic. Pandora, Williams-Sonoma, Inc., and other customers leverage Agentforce to deliver efficient, personalized, and connected experiences for their customers, and they’re not alone. The unmatched scale of our platform was on full display during this year's record-breaking Cyber Week: 🚀 $67B in global sales influenced by AI: Agents and AI are no longer just an experiment—they are a core driver of holiday commerce, influencing 20% of all orders. 🚀 56.3 billion messages delivered: Agentforce Marketing operated at massive scale across Email, SMS, and Push to keep brands and shoppers connected at every touchpoint. 🚀 $336.6 billion in global online sales: We delivered flawless execution throughout the year's highest-traffic week with 100% Uptime. Marc said it perfectly, the best advice for the final holiday stretch is to give these AI agents a chance. Check out the interview: https://lnkd.in/gbVJnbVV
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David Schmaier reposted thisDavid Schmaier reposted thisThrilled to announce Novartis has selected Salesforce’s Agentforce Life Sciences for Customer Engagement to accelerate breakthrough therapies and deliver more personalized experiences to patients and healthcare professionals (HCPs) worldwide. This expanded partnership is a huge testament to our shared mission of reimagining engagement and how we get therapies to patients to improve lives. By unifying interactions across marketing, sales, and medical stakeholders on Agentforce, we are helping Novartis become an Agentic Enterprise centered around the customer. With Agentforce Life Sciences, we’re enabling Novartis to: 🔑 Unlock cohesive, intelligent healthcare touchpoints across their entire ecosystem. 🤝 Redefine field team orchestration and experiences, with embedded compliance and real-time insights. 💡 Accelerate the delivery of information to HCPs and therapies to the patients that need them most. This collaboration empowers Novartis to be a true clinical partner to HCPs, underscoring the future of life sciences engagement is here, and it’s agentic! Read the full release to learn more: https://lnkd.in/gwMHRTAN
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David Schmaier reposted thisDavid Schmaier reposted thisAstraZeneca, a global, science-led biopharmaceutical company, has selected Agentforce Life Sciences for Customer Engagement to help transform its customer engagement globally, fostering stronger relationships with healthcare professionals through data-driven, AI-powered engagement. With Agentforce Life Sciences, Salesforce aims to help AstraZeneca unlock a new era of intelligent engagement — redefining customer relationships and accelerating business growth. Expanding its remit for AstraZeneca, Salesforce will support Agentforce 360 for Life Sciences as the global, end-to-end engagement solution for AstraZeneca, including: 🔹 Medical-Commercial Coordination 🔹 Personalized Engagement 🔹 Model Context Protocol (MCP) Interoperability The partnership will enable teams to focus on strategic customer outcomes and meaningful customer interactions. Details: https://sforce.co/4asYIIDSalesforce’s Agentforce Life Sciences Selected by AstraZeneca as Its Unified Global Platform to Help Transform Customer EngagementSalesforce’s Agentforce Life Sciences Selected by AstraZeneca as Its Unified Global Platform to Help Transform Customer Engagement
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David Schmaier reposted thisAgentforce has delivered pretty darn impressive results for us -- for real. The >actual< data and live deep dive in post in comments. AI agents do take work, but if you put in the time, the ROI can be massive.David Schmaier reposted thisSaaStr.ai is reaching new heights with #Agentforce. 📈 In just 30 days with our new Agentforce for Sales, the one and only Jason M. Lemkin: • re-engaged approximately 3,000 ghosted leads • achieved a remarkable 72% open rate • closed deals from contacts that had been untouched for six months • secured the highest response rate of any AI platform they tested This goes beyond efficiency to driving revenue and reigniting old opportunities. The world of sales is changing, and #Agentforce is leading the charge. https://lnkd.in/eqEJmTEQSaaStr + Agentforce: It’s Early, But the Results Are Really, Really StrongSaaStr + Agentforce: It’s Early, But the Results Are Really, Really Strong
David Schmaier commented on a post
2w
Congrats Jane! See you soon on the other side of the world!!
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David Schmaier liked thisDavid Schmaier liked thisWe are thrilled to see that 12 Lightspeed portfolio companies have been recognized in the 2026 Enterprise Tech 30 list: Anduril Industries, Anthropic, ClickHouse, Databricks, Ramp, Stripe, ElevenLabs, Glean, Supabase, Assort Health, Exa, and Granola. In our view, this year’s ET30 List reads like a map of where enterprise technology is headed next at remarkable speed. What began as the age of AI application accelerated into a wave of agents. Across a range of verticals, from customer support to finance to developer tooling, agentic systems are becoming the new foundation of enterprise. The list also highlights the acceleration of capital into enterprise technology. Their findings reveal that the median Giga company is now valued at nearly 3x what it was just a year ago. The industry is compounding. Early-stage founders are getting younger, and companies are doing more with far less. Taken together, every ET30 List functions as a time capsule, and this year tells a bigger story. Capital is concentrating, and the next generation of enterprise is AI-savvy at every layer. Proud to back these teams helping to write that future. Congratulations to all of the founders and teams recognized by Wing Venture Capital and Eric Newcomer on this year’s ET.
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David Schmaier liked thisDavid Schmaier liked thisWhen we launched Agentforce, we knew the "Agentic Enterprise" would be the next great shift in software. Today, our customers confirmed it. I’m proud to share that Agentforce has been named the #1 Agentic AI Product in G2’s 2026 Best Software Awards. What matters most to me isn't the trophy – it’s the source. This ranking is based on 500,000+ customer reviews. In a market full of AI hype, our customers are signaling that they’ve found something that actually works. They are seeing three things that move the needle for their business: Speed to Value: It’s easy to deploy. Operational Scale: It’s performing at an enterprise level. Trust: It’s built with the guardrails required for global brands. To our customers: Thank you for the candid feedback that keeps us sharp. And to the Salesforce team: Thank you for the relentless execution. The era of the Agentic Enterprise is here – and we’re just getting started. #Salesforce #Agentforce #CSuite #EnterpriseAI #Leadership #AgenticAI
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David Schmaier liked thisIt’s inspiring to see Indegene, a trailblazer in our industry, stepping forward as an early adopter and innovator of Agentforce Life Sciences from Salesforce. They are setting the blueprint for how a modern life sciences organization can turn AI from a "pilot project" into a trusted, enterprise-wide operating model with flexility to adjust as technology advancements continue to open the door for better ways to do business and support HCPs and patients. We’re excited to support Indegene's mission and partnership to scale health impact through the power of Salesforce.David Schmaier liked thisIndegene is excited to announce our deepened commitment to the Salesforce ecosystem as an early adopter and innovator on Agentforce Life Sciences. We aren't just using the platform; we are building AI-enabled, verticalized life sciences platforms, integrating AI, data, platform, and operations into trusted, core operating models. 𝐇𝐨𝐰 𝐈𝐧𝐝𝐞𝐠𝐞𝐧𝐞 𝐢𝐬 𝐬𝐜𝐚𝐥𝐢𝐧𝐠 𝐋𝐢𝐟𝐞 𝐒𝐜𝐢𝐞𝐧𝐜𝐞𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞 ➡️ 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐎𝐮𝐭𝐜𝐨𝐦𝐞𝐬 𝐅𝐨𝐜𝐮𝐬: We are advancing commercial, medical, clinical, and patient engagement in life sciences by reimagining CRM, patient services, marketing capabilities, and site operations for a more personalized experience, improved outcomes, and greater field productivity. ➡️ 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞𝐝 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: We fast-track the transition to Agentforce Life Sciences using Indegene’s proprietary business blueprint methodology and migration accelerators, significantly reducing manual effort and time to market. ➡️ 𝐍𝐞𝐱𝐭-𝐆𝐞𝐧 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Our NEXT platforms are built natively on Salesforce, creating a seamless, end-to-end environment for patient and HCP engagement. ➡️ 𝐀𝐈 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐚𝐭 𝐒𝐜𝐚𝐥𝐞: We are deploying Agentforce-powered AI agents to optimize field engagement, omnichannel marketing, patient services, and medical operations, with built-in governance and human oversight. By combining Salesforce’s AI foundation with Indegene’s deep domain expertise and experience in business services for life sciences, we’re delivering real-world impact, from coordinated patient access journeys to scalable, trust-based HCP engagement. This marks the beginning of a deeper collaboration built for the future of global life sciences. #LifeSciences #Salesforce #Agentforce #AI #DigitalTransformation #Indegene #HealthTech
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David Schmaier liked thisDavid Schmaier liked thisAfter 15 AMAZING years in Australia and 14 years working with truely AMAZING Salesforce customers, partners, employees and friends…….it’s now time for a new challenge! A challenge that takes me back to the UK and to London with Salesforce to head up our UK Banking team. I could not be more grateful for the very special times in Australia, I will always have such fond memories of the “Aussie” Salesforce experience - thank you! Team Enterprise we achieved so much together! I now look forward to achieving great things together with Team UK Banking, as we lean in to help our customers transform to an Agentic Enterprise. Thank you Zahra Bahrololoumi CBE and Carmina Lees for the opportunity and privilege to lead our rockstar UK Banking team! 🚀
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David Schmaier liked thisOutcomes like this don’t happen without visionary and relentless founders. When Lightspeed first invested in Wiz in 2023, we said that Assaf Rappaport, Ami Luttwak, Yinon C., and Roy R. were building one of the next seminal companies in cyber. Today’s closing of Google’s $32 billion acquisition is proof. I have watched this team operate with a rare combination of technical depth, customer obsession, and speed. $100 million in ARR in 18 months. Trusted by half the Fortune 100 in under five years. They built a security platform for the multi-cloud era from the ground up, not as an afterthought, and they did it faster than anyone thought possible. As AI reshapes how organizations build and deploy in the cloud, the attack surface is expanding faster than ever. Wiz isn’t just defining cloud security. They are defining security for the AI era. That is why this acquisition matters beyond the headline number. For Google Cloud, Wiz provides the most comprehensive security platform in the market at a moment when every enterprise migrating AI workloads to the cloud is asking the same question: can I trust this environment? Google just answered that question. Congratulations to the entire Wiz team. A proud moment for Lightspeed.David Schmaier liked this$100M ARR in 18 months. $32B acquisition in five years. Wiz didn’t just build a cloud security company. They redefined how fast a category leader can be created. We backed Assaf Rappaport, Ami Luttwak, Yinon C., and Roy R. because they combined founder intensity with customer obsession at a pace nobody could match. Today, the deal with Google closes. Congrats to the entire Wiz team. This is what happens when speed meets substance.
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David Schmaier liked thisDavid Schmaier liked this"Wiz’s journey is an extremely rare instance of the right people building the right product in the right market at the right time. When that happens, a team can achieve outlier results." 🚀 In honor of today's acquisition of Wiz by Google, investors Nowi Kallen, Kartik Gupta, and Samuel Ackah-Yensu reflected on their journey with Wiz to date: what they saw, why they invested, and what it takes to build a $32 billion dollar company in 6 years. Huge congrats to Assaf Rappaport, Ami Luttwak, Roy R., Yinon C., and the entire Wiz team. Grateful to have been part of your journey 🤝 🔗 Read Wiz's story: https://lnkd.in/gsFkVHcy
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David Schmaier liked thisDavid Schmaier liked thisTen years. A full decade. 🤩 It’s hard to believe it was back in 2016 when a small, determined team gathered around whiteboards with packs of sticky notes to map out the very first data models for what would become Financial Services Cloud (FSC). Back then, we started with a focused vision for Wealth Management. We wanted to give advisors a better way to map complex households and build deeper client relationships. Fast forward to today, and I am incredibly humbled by what we’ve built together: A comprehensive, purpose-built platform powering Retail Banking, Wealth, Asset Management, Insurance, Commercial Banking, and Lending. Cutting-edge innovations in Collections, Digital Insurance, Brokerage, Compliance and so much more. But when I look back at this milestone, I’m not thinking about the code, the data models, or even the revenue. I’m thinking about the people. A product portfolio of this scale doesn't build itself. It takes visionaries, builders, problem-solvers, and believers. To the incredible team here at Salesforce today, and to the alumni who poured their hearts into laying our foundation in those early years... THANK YOU. We simply could not have reached this milestone without your passion, your resilience, and your brilliant minds. You know who you are. As we look ahead, I couldn't be more excited for our next chapter. We are stepping into our second decade with a massive glow-up as Agentforce Financial Services, bringing the power of autonomous AI to the world of financial services. But before we rush into the future, we want to honor our past. Over the coming months, we will be opening our 10-year time capsule and sharing "A Wealth of Memories", a video series highlighting the incredible humans behind the product. Stay tuned to hear their stories. Here’s to the last ten years, the people who made it possible, and the incredible decades ahead! #Salesforce #FinancialServices #AgentforceFinancialService #ProductMilestones #FinancialServicesCloud #WealthOfMemories
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Salesforce
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SEAS Dean's Advisory Cabinet
Harvard John A. Paulson School of Engineering and Applied Sciences
- Present 4 years 8 months
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Strategic Advisory Council Member
Harvard Business School (HBS) Association of Northern California
- Present 9 years 7 months
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Member of Advisory Council to support the strategic aims of H.B.S.
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