Hard truth: Traditional appointment scheduling hasn’t kept pace with how customers live today. 📞 A study conducted by Velaro found that nearly 60% of callers won’t wait on hold for more than a minute. Read about the hidden costs of bad scheduling that many dealerships are absorbing without realizing it. #FuelFriday https://lnkd.in/ezUaTgCA
The Reynolds and Reynolds Company
Software Development
Dayton, OH 151,758 followers
To be a most admired, customer-driven organization with empowered associates who deliver superior products and results.
About us
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
- Website
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https://www.reyrey.com
External link for The Reynolds and Reynolds Company
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Dayton, OH
- Type
- Privately Held
- Founded
- 1866
- Specialties
- training and consulting services for automotive retailers (services de formation et de consultation pour les détaillants automobiles), computer software for automotive retailing (logiciels informatiques pour la vente au détail automobiles), automotive business forms and supplies (formulaires et fournitures pour le secteur automobile), dealership management systems (systèmes de gestion de concession), automotive marketing and advertising (marketing et publicité automobiles), and IT services - Reynolds Infosystems in the U.K. (services informatiques (Reynolds Infosystems au Royaume-Uni)
Locations
Employees at The Reynolds and Reynolds Company
Updates
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ICYMI: Reynolds president and acting CEO Christopher Walsh spoke with Yossi J Levi on the Car Dealership Guy podcast! They talked about operational efficiency, why good AI requires good data, and what the dealership of the future will look like. https://lnkd.in/etqhY5YW
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In March, we were proud to host the second annual Dayton Cyber Games at our headquarters in Dayton. Forty local students competed this year and got some hands-on experience with challenges they could see in real-world cybersecurity scenarios. Thank you to everyone who participated in the event and made it a success! Phishbuster Academy Beavercreek High School Fairborn High School Kettering Fairmont High School Community STE(A)M Academy-Xenia Proton Dealership IT #ThrowbackThursday #DaytonCyberGames
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The success of our dealers is what drives everything we do and support means having a partner that can help you every step of the way. In a recent Rosenfield and Company PLLC webinar, Cory C. and Adam Rosenfield, CPA discussed how to unlock the full potential of the technology that dealers use to power their businesses. https://lnkd.in/ekznjBxC
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This is not an April Fools' joke or a drill—Connected will soon be celebrating 200 episodes! 💯💯 Stay tuned to see who will be joining us as a special guest for this important milestone. #ConnectedPodcast #Connected200
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California, here we come! Registration is officially open for Amplify 2026, our annual Reynolds Retail Summit. This year's event will be August 10-11 in sunny Carlsbad at the Park Hyatt Aviara Resort, Golf Club & Spa. “Amplify continues to grow year after year, and we are thrilled to bring it to the West Coast this August. It’s the perfect setting to experience our latest innovations, share perspectives, and learn from one another in a collaborative environment.” -Christopher Walsh, Reynolds president and acting CEO https://lnkd.in/eDMQ7nXi
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The Reynolds and Reynolds Company reposted this
“This [Work Forward Internship] program shows me that Wright State isn’t just here to give me a piece of paper... Wright State is setting me up for life.” During his first year at Wright State, Nathan Fairweather thought an internship was out of reach. But thanks to the Work Forward Internship Program and Wright State determination, he was able to land an internship as a software engineer at Reynolds and Reynolds at just 19 years old. 🔗: https://lnkd.in/eftwD7Qc
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You’ve made the investment, cleared reconditioning, and have a great vehicle finally ready for sale. But instead of showing up online in front of eager shoppers, your inventory stalls. Why? It’s stuck behind a bottleneck of manual tasks, busy schedules, and outdated processes. Stop letting manual merchandising eat away at your time and profit. #FuelFriday https://lnkd.in/gHmVwac2
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The Reynolds and Reynolds Company reposted this
Customer Testimonial #2 This week, I want to recognize and thank Michael Zamora at Kia Country for taking the time to share how Reynolds has made a meaningful impact on their day-to-day operations. Pictured here is one of the many marketing solutions Reynolds offers—PromoTAG. The concept is simple: get the messaging that matters most to your business in front of 100% of your service customers using your dispatch tags. Here’s what Michael had to say as a long-time PromoTAG user: “Your level of communication has been exceptional, and it has made a significant impact on our day-to-day operations. The services you provide have greatly improved our ability to communicate effectively with our customers, resolve concerns in a timely manner, and deliver a better overall service experience. Your responsiveness, professionalism, and willingness to assist whenever needed truly set you apart. It’s clear that you take pride in what you do, and it shows in the results we’ve seen. You have become a valuable partner to our team, and we greatly appreciate the role you play in helping us succeed. We look forward to continuing our working relationship.” If you’d like to learn more about PromoTAG—or explore other marketing solutions Reynolds has to offer—don’t hesitate to reach out. I’d be happy to connect.
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