This week on Connected, you'll hear the best practice presentations from our 2026 Automotive Amplifiers Contest winners! At Amplify 2026, we held our Automotive Amplifiers Contest for the third time. This year's event was in Carlsbad, CA. Five finalists presented their innovative ideas at the live event, and the panel of judges selected two winners. In this episode, you'll hear the two winning presentations: -Impact: Randy Carlton 🇺🇸, general manager at Volvo Cars Bellevue, discussing how they introduced videos to engage with sales leads. -Innovation: Chris Lasko, general sales manager at BMW of Pittsburgh, talking about the creation of a totally remote F&I department. If you're interested in hearing how real dealers are finding new ways to improve operations at their stores, you should listen to this one! We're bringing the Automotive Amplifiers Contest back at Amplify 2027 in Nashville, TN! You can register for the event now and secure your spot at the event to hear next year's finalist presentations live. And stay tuned for updates on when we open the 2027 Automotive Amplifiers Contest. If you've got an innovative best practice, we can't wait to hear about it! Get Connected with the Automotive Amplifiers! ▶️ Watch Connected on YouTube: https://lnkd.in/eaFDQySW 🎧 Listen on Apple, Spotify, or wherever you get your podcasts. Enjoy the conversation? Connect with us by liking, commenting, sharing, and subscribing! 👍 #ConnectedPodcast #Connected209 #AutomotiveAmplifiers
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Always good catching up with Automotive News about trends shaping the industry- check out my discussion with Hannah Lutz about the future of #SDV and software defined audio in the link below!
How can automakers stand out in the SDV era? The answer may be something you hear before you see. In the latest episode of the Automotive News Shift podcast with host Hannah Lutz, QNX's John Pelliccio explores how software-defined audio is transforming the in-vehicle experience: from reducing hardware costs to enabling personalized listening experiences and smarter audio management. As John puts it, "The user experience has become a much greater part of how automakers differentiate themselves now." 🎧 Tune in to learn why audio is becoming the next competitive advantage for OEMs and how QNX is helping make it possible. https://lnkd.in/g2jTr_Gd
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How can automakers stand out in the SDV era? The answer may be something you hear before you see. In the latest episode of the Automotive News Shift podcast with host Hannah Lutz, QNX's John Pelliccio explores how software-defined audio is transforming the in-vehicle experience: from reducing hardware costs to enabling personalized listening experiences and smarter audio management. As John puts it, "The user experience has become a much greater part of how automakers differentiate themselves now." 🎧 Tune in to learn why audio is becoming the next competitive advantage for OEMs and how QNX is helping make it possible. https://lnkd.in/g2jTr_Gd
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Why has there historically been so much friction between Parts, Service, and Sales? 💭 Parts Manager Randy Pennington breaks down the root of the "introverted parts guy" stereotype. Unlike sales or service advisors who thrive in the public eye, parts pros deal in hard facts, part numbers, and inventory inventory logic: often adopting an "us against the world" mindset. But as Randy points out, when parts teams make isolated decisions, the impact is massive: "A Parts Department can shut Variable down in a day, and Service down in an hour." 📺 Watch & Listen to the Full Episode Here: YouTube: https://lnkd.in/gvpEjHNa Apple: https://lnkd.in/gvdZJMBz Spotify: https://lnkd.in/gMXuGzCt #AutomotiveIndustry #Automotive #CarBiz #AutomotiveRetail #DealershipOperations #DealerPrincipal #AutoSales #DealershipGrowth #AutoTech #DigitalRetailing #AutomotiveTech #AutoFintech #SalesLeadership #AutomotiveCoaching #automotiveinnovation #dealershipinnovation #automotivepodcast #automotivetalkshow #automotivehosts #cartech
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Stop Setting Your Service Advisors Up to Fail 🛑 Overpromising on parts timelines might feel like the easy way out in the moment, but it’s setting your service team up for total failure. Parts Manager Randy Pennington breaks down one of the biggest mistakes parts departments make: giving overly rosy estimates. When parts teams aren't upfront about realistic delivery times, service advisors are forced to backpedal with angry customers... leading them to throw parts under the bus. Real alignment requires radical honesty and open communication across departments. 📺 Watch & Listen to the Full Episode Here: YouTube: https://lnkd.in/gvpEjHNa Apple: https://lnkd.in/gvdZJMBz Spotify: https://lnkd.in/gMXuGzCt #AutomotiveIndustry #Automotive #CarBiz #AutomotiveRetail #DealershipOperations #DealerPrincipal #AutoSales #DealershipGrowth #AutoTech #DigitalRetailing #AutomotiveTech #AutoFintech #SalesLeadership #AutomotiveCoaching #automotiveinnovation #dealershipinnovation #automotivepodcast #automotivetalkshow #automotivehosts #cartech
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Stop Setting Your Service Advisors Up to Fail 🛑 Overpromising on parts timelines might feel like the easy way out in the moment, but it’s setting your service team up for total failure. Parts Manager Randy Pennington breaks down one of the biggest mistakes parts departments make: giving overly rosy estimates. When parts teams aren't upfront about realistic delivery times, service advisors are forced to backpedal with angry customers... leading them to throw parts under the bus. Real alignment requires radical honesty and open communication across departments. 📺 Watch & Listen to the Full Episode Here: YouTube: https://lnkd.in/gSbwiy7Z Apple: https://lnkd.in/g3ETu7ks Spotify: https://lnkd.in/gdVxEZD9 #AutomotiveIndustry #Automotive #CarBiz #AutomotiveRetail #DealershipOperations #DealerPrincipal #AutoSales #DealershipGrowth #AutoTech #DigitalRetailing #AutomotiveTech #AutoFintech #SalesLeadership #AutomotiveCoaching #automotiveinnovation #dealershipinnovation #automotivepodcast #automotivetalkshow #automotivehosts #cartech
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Most manufacturers know service matters. Far fewer treat it with the same investment, innovation and strategic weight as product. Future of Field Service's latest episode explores how Alfa Laval made that shift over seven years, covering the service wheel, dedicated service R&D, digital service centers, and what it actually took to move the whole organization along. A grounded, practical conversation with Peter George, Head of Global Sales and Service at Alfa Laval, for anyone working with service organizations navigating the same transition. Listen here: ▶️ YouTube: ifs.biz/2cl9 🎧 Spotify: ifs.biz/2lev 🍏 Apple: ifs.biz/72gz
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Aerospace & Defense Presales Senior Consultant at IFS Delivering Exceptional Moment of Service
Most manufacturers know service matters. Far fewer treat it with the same investment, innovation and strategic weight as product. Future of Field Service's latest episode explores how Alfa Laval made that shift over seven years, covering the service wheel, dedicated service R&D, digital service centers, and what it actually took to move the whole organization along. A grounded, practical conversation with Peter George, Head of Global Sales and Service at Alfa Laval, for anyone working with service organizations navigating the same transition. Listen here: ▶️ YouTube: ifs.biz/2cl9 🎧 Spotify: ifs.biz/2lev 🍏 Apple: ifs.biz/72gz
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Most manufacturers know service matters. Far fewer treat it with the same investment, innovation and strategic weight as product. Future of Field Service's latest episode explores how Alfa Laval made that shift over seven years, covering the service wheel, dedicated service R&D, digital service centers, and what it actually took to move the whole organization along. A grounded, practical conversation with Peter George, Head of Global Sales and Service at Alfa Laval, for anyone working with service organizations navigating the same transition. Listen here: ▶️ YouTube: ifs.biz/2cl9 🎧 Spotify: ifs.biz/2lev 🍏 Apple: ifs.biz/72gz
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Most manufacturers know service matters. Far fewer treat it with the same investment, innovation and strategic weight as product. Future of Field Service's latest episode explores how Alfa Laval made that shift over seven years, covering the service wheel, dedicated service R&D, digital service centers, and what it actually took to move the whole organization along. A grounded, practical conversation with Peter George, Head of Global Sales and Service at Alfa Laval, for anyone working with service organizations navigating the same transition. Listen here: ▶️ YouTube: ifs.biz/2cl9 🎧 Spotify: ifs.biz/2lev 🍏 Apple: ifs.biz/72gz
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Most manufacturers know service matters. Far fewer treat it with the same investment, innovation and strategic weight as product. Future of Field Service's latest episode explores how Alfa Laval made that shift over seven years, covering the service wheel, dedicated service R&D, digital service centers, and what it actually took to move the whole organization along. A grounded, practical conversation with Peter George, Head of Global Sales and Service at Alfa Laval, for anyone working with service organizations navigating the same transition. Listen here: ▶️ YouTube: ifs.biz/2cl9 🎧 Spotify: ifs.biz/2lev 🍏 Apple: ifs.biz/72gz
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