Hiring technicians isn’t getting easier, and it’s not always for the reasons people think. From the physical environment to the tools technicians use, small details can have a big impact on whether people stay, grow, and do their best work. That means focusing on things like: - Creating a better working environment for the team - Making sure techs have the tools they need to communicate clearly - Using an accessible shop organization system - Building a culture where people want to show up and help each other When technicians feel supported, it shows up everywhere—team morale, shop efficiency, and even the customer experience. What are you seeing in your shop when it comes to hiring and retention?
Shopmonkey
Software Development
Morgan Hill, California 10,890 followers
Shop management software for auto repair shops.
About us
Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business. Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory, to workflow management, and more. It’s used across the full spectrum of auto repair service specialities including general auto, tire and wrap and detail. Headquartered in Silicon Valley and trusted by more than 3,500 auto shops across the U.S. and Canada, Shopmonkey has grown to a team of 200+ members worldwide, all working to help auto shops take their businesses into the fast lane. With backing from leading venture capitalists, we’re on a mission to modernize the auto repair industry – while giving back to our community. If you’d like to join Shopmonkey’s growing team, check out our Careers page: https://www.shopmonkey.io/career To sign up for a free demo to see how Shopmonkey can help your auto shop thrive please visit: https://bit.ly/3LhosJb For investment news and financial information about Shopmonkey head over to: https://www.crunchbase.com/organization/shopmonkey-io
- Website
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https://www.shopmonkey.io/?utm_source=linkedin&utm_medium=social&utm_content=bio
External link for Shopmonkey
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Morgan Hill, California
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Shop Management, Auto Repair, Mobile Repair, Marine Repair, SMS and Email, Inventory, Technician Tracking, Workflow Management, Quotes and Invoices, Customer Relationship Management, Auto Detailing, Motorcycle Repair, Restoration Shop, Estimated Labor, and Parts Ordering
Products
Shopmonkey
Auto Repair Software
Shopmonkey - Smart & Simple Shop Management Software for Mechanics, Auto Shops, & Repair Shops. Get Started For Free! Estimates Get estimates done and approved by customers quickly, from anywhere. Customer Comms Two-way texting and emails make customer communication easier than ever. Inventory Always know what's in your inventory and easily track purchase orders. Payment Processing Eliminate the headache of duplicate entry and back office reconciliation. Workflow Stay organized and up to date on your techs' progress for each job. Empower Techs Give your team the tools they need to work faster and smarter. Team Management Keep your team on the same page with shared work schedules. Reporting Increase profits using real-time data to make strategic changes.
Locations
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Primary
Get directions
155 E. Main St.
STE 150
Morgan Hill, California 95037, US
Employees at Shopmonkey
Updates
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Stop losing time to parts chaos. Lifted Rippers knows that in a busy diesel shop, one missing or incorrectly ordered part can bring a job to a standstill. Before using Shopmonkey, parts requests were scattered across phone calls, emails, and he-said-she-said, making it easy for things to slip through the cracks. By managing parts through Purchase Orders within Shopmonkey, their team keeps everything organized from the moment a part is requested to the moment it arrives at the shop. That means shops can: - Track Every Request: If it’s not in the purchase order, it doesn’t exist. - Hold Vendors Accountable: Clear documentation keeps parts orders accurate and traceable. - Update Jobs Easily: When parts arrive, check them in and notify team members with internal messages. The results for the shop? No parts chaos and a smoother workflow for the whole team. Ready to see how Shopmonkey can help streamline your shop operations? Book a demo today at shopmonkey.io
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Today only, every Shopmonkey demo request comes with an official Shoplemur. Go to shopmonkey.io to reserve yours today. No lemurs were harmed in the making of this April Fool’s video.
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Dark Mode is here. Same Shopmonkey. Easier on the eyes. Easily switch on and off dark mode to keep momentum going when days start early or run long. Want to learn more about Dark Mode? https://lnkd.in/g-BweSdK
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You asked, we listened. One of our most requested features is arriving tomorrow, and it’s designed to make your day-to-day workflow even smoother. Built with both comfort and usability in mind, this update is all about improving the experience for shops that spend hours in Shopmonkey every day. Stay tuned for the full reveal.
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One of our most requested features is almost here. We’ve been listening closely to feedback from shops and building an update designed to improve the everyday experience inside the platform. It’s a small change that makes a big impact, especially for teams who rely on Shopmonkey all day, every day. Can you guess what it is?
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Lifting your ride is sweet… unless you don’t regear it to perform on the road. Off-road performance isn’t just about looks, it’s a science. This level of build takes planning, precision, and the right tools to get it done right. That’s why shops rely on Shopmonkey to keep every detail dialed from start to finish. Request a free demo today: shopmonkey.io
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In the world of auto repair, "feeling busy" is a dangerous metric. You can have a packed lot and still be bleeding margin on every ticket. That’s why we’ve integrated advanced Real-Time Reporting into our workflow. We aren't just turning wrenches; we’re analyzing: Effective Labor Rate (ELR): Are we actually charging what our expertise is worth? Technician Productivity: Pinpointing bottlenecks before they become backlogs. Profitability by Service: Knowing exactly which jobs fuel our growth.
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Profitability is the key to sustaining and growing a shop, and it shouldn’t be rocket science to check. Shopmonkey’s Reporting feature gives auto repair shops real-time visibility into performance across sales, profitability, and operations—eliminating the need to rely on guesswork or delayed reporting. With customizable, mobile-friendly reports, shop owners can monitor performance daily, identify profit drivers, and make informed decisions that support long-term growth. With better visibility into your numbers, you can spot trends earlier, improve efficiency, and scale your operation with confidence. Try a free demo today: shopmonkey.io
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Buying a used vehicle can feel like a gamble when you don’t know what’s happening under the hood. That’s why pre-purchase inspections are so important. A trained technician can spot issues a test drive won’t reveal. For repair shops, these inspections are also a valuable opportunity to educate customers. Walking someone through the condition of a vehicle helps them make an informed decision and builds trust from the very first interaction. Digital vehicle inspections take that a step further. Instead of simply telling a customer that something needs attention, you can show them. Photos, notes, and clear documentation help customers understand what’s going on with the vehicle they’re considering. This transparency and professionalism turns inspections into one of the most effective trust-building tools a shop can offer. Shop owners: consider sharing this post with your network to help customers understand the value of getting a vehicle inspected before they buy.