Bain Capital Ventures (BCV) reposted this
AI makes it easier than ever to build, and easier than ever to get copied. At Step yesterday, I had the pleasure of exploring this alongside Anders Ranum, Anurag Goel, and Mariane Bekker. A few things really compound and build sustainable moats: Customer obsession. Knowing your customer is Company Building 101, but in AI it matters even more. A deep understanding of a specific problem will outlast being first. The team itself. Especially at the pre-product stage where I often invest, I’m always asking: were you put on earth to build this? Deep domain expertise paired with an entrepreneurial spike is hard to find, and even harder to replicate. How you use the model ecosystem. Models are getting better and increasingly moving up the stack, but application companies have a unique advantage: they can pull from a growing breadth of models and infrastructure, then choose what works best for each query, workflow, and customer need. The routing and orchestration layer can matter just as much as the underlying model.