Personal Information Shared with Third Parties with User Consent
- Kakao Login
- 선택됨Service partnership
- Overseas third-party provision for the Kakao login feature
- Overseas third-party provision for service partnership
Kakao will only use personal information within the scope of consent acquired, and will not disclose or share personal information beyond the scope of consent without the user's advance permission.
Status of Information Sharing and Provision| Service | Recipient | Purpose of Provision | Personal information to be provided | Recipient's retention period |
|---|---|---|---|---|
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KakaoTalk Order
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Check orders and provide delivery or pickup services
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[Required] shipping address, contacts
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Destroyed immediately after the purpose of provision is achieved
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Kakao Donation ("같이기부")
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One (1) designated examination authority among ['One Heart Two Loves' Campaign by Community Chest of Korea (CCK), Korea Association of Social Welfare Centers, Babonanum, Work Together Foundation] according to the nature of a proposal
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acceptance/review of a proposal, management of project funding
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[Required] person in charge (name, Kakao Account, contacts, email address), the primary account number, account holder's name, evidential documents (in case of social welfare sector)
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Until the project collection box closes
(However, if not selected, the information will be destroyed immediately after review) |
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National Tax Service
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Issuance of donation receipts
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[Required] Connecting Information (CI)
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Destroyed immediately after user is identified
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KakaoTalk Wallet > Certificate
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Member identification for e-signatures
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[Required] Name, date of birth, gender, mobile phone, Mobile network operator, nationality (domestic/foreign), digital signature value, Connecting Information (CI)
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Destroyed immediately after user is identified
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Talk Digital Card > Qualification Card
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Human Resources Development Service of Korea
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To verify qualification information and authenticity
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[Required] Name, Date of Birth, Connecting Information (CI)
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Destroyed immediately after certification information is confirmed
|
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Talk Digital Card > Talk Student ID
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Intech Co., Ltd., KICA Inc., Icerti Co., Ltd.
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Issue certificate to verify student information
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[Required] Name, date of birth, school, degree, student ID number
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Destroyed immediately after certificate is issued
|
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Verification of card and provision of benefits
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[Required] Information selected by affiliated organizations including school name, degree, academic status, card issuance date and card expiration date
|
Destroyed immediately after user is verified
|
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Talk Digital Card > Pet Card
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Animal and Plant Quarantine Agency
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Access to animal registration information
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[Required] Name, Date of Birth, Animal Registration Number
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Destroyed without delay after obtaining animal registration information
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Talk Digital Card > Library One Card
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National Library of Korea
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Verification of Library One service membership and provision of related services, registration of users who are not yet enrolled in the National Library of Korea’s Library One service, and provision of library services
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[Required] Connecting Information (CI), name, date of birth, mobile phone number
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Until termination of the National Library of Korea Library One service
|
|
Talk Checkout
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Product purchase and delivery, customer service, customs clearance processing
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[Required] Purchaser's name (nickname), mobile phone number, delivery address (recipient, delivery address, phone number), personal customs code
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Until 90 days after transaction is completed
|
|
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Kakao Shopping
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Delivery of ordered products, processing of transactions, processing of customer support and complaints
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[Required] Name of recipient, contact, shipping address (upon ordering physical product)
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Until 60 days after transaction is completed
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Shipment and status updates of ordered products, customer service, complaint handling, and benefits related to product/service purchase, To process customs clearance
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- [Required] For shipped products: Recipient's name, contact number, delivery address, and purchaser's contact number, Personal customs code(for international purchases)
- [Required] For vouchers/e-coupons: Recipient's name, contact number, and purchaser's contact number |
Until 60 days after transaction is completed
|
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Delivery of ordered products, customer consultation and complaint
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- [Required] Delivery/Subscription/Rental products : Purchaser's contact information, recipient's information(name, address, contact information)
- [Required] Accommodation ticket/Plane ticket/ticket product : Purchaser's contact information, recipient's information(name, contact information) - [Required] Consultation reservation product: name, contact information |
Delivered products: Up to 90 days from purchase confirmation
Lodging/airline tickets/tickets: Until the voucher is used or until the expiration period ends Subscription/rental products: Until the subscription/rental period ends Consultation reservation: Up to 60 days from when the order has been placed |
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Kakao Entertainment Co., Ltd.
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Kakao Page Free Cash Payment Partnership
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[Required] Mobile phone number, product purchase history(order number, price, product name, quantity, option)
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Destroyed 3 months after free cash is provided
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Provision of purchase benefits (point reward, etc.) and sales analysis, handling partnership complaints
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[Required] Member information(Purchaser's membership number, mobile phone number, email address),
Purchase information(order number, date and time, product information, quantity, price) |
1 year from the information provision date or until the partnership agreement ends
|
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Offer purchase benefits (rewards, etc.) through membership subscription by brand
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[Required] Member information(Purchaser's membership number, mobile phone number, email address),
Purchase information(order number, date and time, product information, quantity, price) |
Until withdrawing membership
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Event management (e.g., GiftX reservations, attendance confirmation) and handling customer inquiries
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[Required] Name (Reservation name), Phone number
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Destroyed without delay 30 days after the end of the event
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GS Retail Co., Ltd.
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(Purchaser consent) Complaint processing, including response to the submission of liquor sales records according to National Tax Service's announcement and providing refunds
(Gift recipient consent) Customer identification, pick-up service provision, customer consultation and customer complaint processing |
[Required] Name, phone number
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Until 90 days after transaction is completed
|
|
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BGF Retail Co., Ltd.
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(Purchaser consent) Complaint processing, including response to the submission of liquor sales records according to National Tax Service's announcement and providing refunds
(Gift recipient consent) Customer identification, pick-up service provision, customer consultation and customer complaint processing |
[Required] Phone number
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Until 90 days after transaction is completed
|
|
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Secta9ine Co., Ltd.
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(purchaser’s consent) Brokerage of pickup order information, customer support, and handling of customer complaints
(Gift recipient consent) Customer identification, pick-up service provision, customer consultation and customer complaint processing |
[Required] Name, phone number
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Immediately deleted upon completion of transaction
|
|
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Electronic Certificate
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Electronic Document Wallet Portal of the Ministry of Public Administration and Security
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Issuance of electronic certificates
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[Required] Name, date of birth, gender, domestic/foreigner classification, mobile phone number, device identification value, Connecting Information (CI), necessary items for each certificate
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Until the recipient achieves their purpose of use
|
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KICA Inc.
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E-certificate issuance
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[Required] Name, date of birth, school, mobile phone number
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5 years
|
|
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Intech Co., Ltd.
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E-certificate issuance
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[Required] Name, date of birth, school, student ID number, mobile phone number
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5 years
|
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KakaoTalk Booking / Expert profiles
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Product booking and customer service processing
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[Required] (Common) Name/phone number of booker, name/phone number of representative user, additional information requested by partners (if personal information is included)
(Accommodation bookings) Email address of booker (Parking/maintenance service) License plate number of booker (Hospital/clinic appointments) Date of birth of booker (Parcel bookings) Sender information (name, contact, address), recipient information (name, contact, address), parcel information (For national park reservations) Connecting Information (CI) |
(Common) Retained for up to 90 days after completed transaction and destroyed immediately thereafter
(Convenience store parcel bookings) Destroyed immediately upon Kakao Pay service cancellation or membership withdrawal |
|
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Korea Tourism Organization, SK m&service (event management agency)
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Response to infectious disease outbreak (transmission-blocking), issuance of accommodation discount coupon
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[Required] Year of birth, gender, residence (city/county/district), Connecting Information (CI), reservation details (payment, accommodation, check-in date, duration of stay)
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Until 4 months after the end of event
|
|
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Korea National Park Service, corresponding offices
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Confirmation of reduction discount qualification
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[Required] (For national park reservations) Identification code, identification code name
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Destroyed without delay after retaining for up to 30 days after end of transaction
|
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Credit card receipts
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Lotte Card, BC Card, Samsung Card, Shinhan Card, Hana Card, Hyundai Card, KB Kookmin Card
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Check and search users who have applied for the credit card receipt service
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[Required] Mobile phone number, Connecting Information (CI)
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Until the recipient terminates the service agreement
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My Payment > Wire Transfer Connection Management
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Kakao Bank
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Account connection, withdrawal transfer and deposit transfer
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[Required] Account number, name, date of birth, Connecting Information (CI)
|
Destroyed immediately after the purpose is achieved
(However, stored and destroyed until the period prescribed by related law that requires information storage) |
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Hecto Financial
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Verification and registration of account information, payment gateway (Financial VAN)
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[Required] Account number, name, date of birth
|
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Korea Financial Telecommunications & Clearings Institute
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Provision of withdrawal transfer service, confirmation of agreement to withdrawal, registration of new withdrawal transfer and cancellation notification
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[Required] Bank name, account number, name, date of birth, mobile phone, Connecting Information (CI)
|
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KakaoTalk Electronic Document
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Korea Internet & Security Agency (KISA)
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Registration of an Official Electronic Address and issuance of Electronic Document Circulation Certificates by Articles 18(4) and 18(5) of the Electronic Documents and Electronic Transaction Act
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[Required] Name, Connecting Information (CI), Official Electronic Address, History of Application, Cancellation, and Sending, Receiving, and Viewing of Electronic Documents
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10 years (Storage period required by the Framework Act on Electronic Documents and Transactions)
|
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Ministry of the Interior and Safety (MOIS)
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Application/inquiry/cancellation of 국민비서 (MOIS e-Gov) notification service
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[Required] Name, mobile phone number, Connecting Information (CI), type of notification
|
5 days after cancellation of 국민비서 (MOIS e-Gov) notification service
|
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Advertising
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Advertising transaction via real-time ad bidding
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[Optional] Advertising ID (e.g., ADID, IDFA), web cookies and similar tracking data (e.g., advertising cookies), device and browser information (e.g., device type, operating system, browser version, IP address)
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Destroyed immediately after achieving the purpose of use
|
|
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Provision of personalized content recommendations and advertising according to estimated age, gender, and interests based on demographic characteristics
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[Optional] Advertising ID (e.g., ADID, IDFA), online behavioral data and estimations derived from behavioral data (e.g., age, gender, interests)
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Retained for up to 1 year and destroyed immediately thereafter
|
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ChatGPT for Kakao
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OpenAI
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To use the ChatGPT for Kakao service via new ChatGPT sign-up and linked ChatGPT account
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[Required] Kakao Account (email address), name, date of birth
However, if the user is not newly registering via Kakao Account, only the minimum verification information required for ChatGPT linkage will be provided |
Destroyed without delay upon ChatGPT account withdrawal
|
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To use the paid subscription product and handle customer inquiries
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[Required] Information related to the paid subscription product (subscription status, subscription platform, subscription period, etc.)
|
Retained for 5 years after ChatGPT account withdrawal, then destroyed
|
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Kanana
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SK Speedmate Co., Ltd.
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Vehicle maintenance service reservations and usage, delivery of related notices, and inquiry handling
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[Required] Name, contact information (mobile phone number), vehicle registration number
|
Stored for one month from the vehicle maintenance service reservation date, then promptly deleted (However, if a coupon is issued when reserving the vehicle maintenance service, contact information will be retained until the coupon’s expiration date)
|
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PlayMCP
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OpenAI, Anthropic PBC
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Integration with Kakao PlayMCP Toolbox, processing of user requests, and generation of responses
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[Required] Authentication information for PlayMCP Toolbox integration, linked service information and service use history stored in the Toolbox, and other relevant data as needed to process requests
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Immediately deleted upon fulfillment of the purpose of use or upon account deletion
|
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Kakao Tools
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OpenAI
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Integration and management of Kakao Tools services, processing of user call requests and generation of responses through services connected to Kakao Tools
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[Required] Authentication information for integrating ChatGPT for Kakao, the list of services connected to Kakao Tools and usage information of connected services, and, if necessary, related data to process call requests of connected services
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Destroyed immediately upon achievement of the purpose of use or upon account deletion, in accordance with the ChatGPT privacy policy
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Business Form+
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