Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Two teams.
One obsession.
Performance through innovation
This was the first chapter.
THE NEXT 20 YEARS START NOW
Build any use case or conversational scenario
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
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Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
Data centers and auxiliary locations
17K+
Virtual machines
1600
Service types
15K +
Application instances
800+
Engineers
7bn
End user touchpoints
1000
Deployments daily
Head into the conversational future with a trusted partner
Our platform handled 12.2 billion interactions on the busiest days of 2025 with 0 downtime. We help you build powerful conversational experiences that connect you closer to your customers.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
TGR Haas F1 Team: Bringing interactive game experiences to fans over messaging channels .
80%
lower cost of ad conversion .76%
engaged user rate .74%
quiz completion rate .Nissan Saudi Arabia: Mastering lead generation with an AI-powered voice game over WhatsApp .
80%
session engagement rate .84%
were first-time participants .93%
delivery rate across campaigns .Uber: Capitalizing on the global expansion of the ride-sharing phenomenon .
90%
of global calls anonymized .DPD: Improving delivery experiences and cutting costs with Viber and SMS .
20%
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{{meta.stats[2].content}} .Stay on top of every tech trend: Explore our resources
Make every season count: A strategic guide to seasonal marketing.
Learn how to create compelling marketing campaigns that resonate with your audience, regardless of the season.
CAMARA APIs: What telecom operators need to know.
CAMARA APIs are changing how telecom network capabilities can be accessed and used. Explore how standardized APIs support new use cases, strengthen security, and create new opportunities for telecom operators and businesses.
Which AI chatbot platform is best for eCommerce? (2026).
Feature tables won't tell you which AI chatbot platform is best for eCommerce. Compare platforms on channel ownership, customer context, and escalation, with an enterprise evaluation scorecard.
What is omnichannel marketing? Strategy, examples, and best practices.
Omnichannel marketing helps brands coordinate the right message, channel, and timing so customers get consistent experiences across every touchpoint. Learn how.
The benefits of RCS for customer experience.
Discover how RCS transforms customer experience with rich media, verified messaging, AI chatbots, and omnichannel orchestration. Learn why enterprise brands choose Infobip AgentOS.
What is 2FA (Two-Factor Authentication), and how can you implement it?.
Your customers’ security should be one of your highest priorities. Learn about 2FA and how it can help you protect your customers.
Digital customer experience strategy: Enterprise framework.
This guide shows how to build a digital customer experience strategy that survives real channels, real data, and production pressure. It breaks the work into five decisions, shows how to turn them into a plan, and explains what breaks in production for enterprise teams before launch.
Best SMS alternatives businesses can use in 2026.
Explore SMS alternatives like WhatsApp, Viber, and RCS to boost engagement, security, and conversions. Improve customer experience with Infobip.
How always-on fan engagement turns loyal fans into revenue.
Discover how Infinum helps sports brands boost fan engagement and loyalty through gamification and conversational messaging, backed by real, proven results.
Entitlement servers and SIM-based Number Verification: What every MNO needs to know.
Entitlement servers are no longer optional, and SIM-based Number Verification is a clear SMS OTP replacement. In this guide, explore what they are, who is already deploying these solutions, and why businesses need to act now.
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