Swindon, England, United Kingdom
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I am a Christian, a father to 4, a granddad to 5 (so far), a Spurs fan, an author of five…

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Articles by Bob

  • The Age of Education is Dead

    The age of education and information is dead Communicators and facilitators often ask me 'How far should I go to help…

    1 Comment
  • Fork lift driver training- A key to a better job and career

    Fork lift truck training, the key to a better life while putting training and individual safety at the top of our…

    1 Comment
  • 10% of Community Pharmacy revenues come from a little researched area

    Complete OTC Survey for a chance to win £250 You may know that the sales of Sundry, or non-pharmaceutical goods makes…

  • HOW TO PUNCH ABOVE YOUR WEIGHT

    If you would like to win more business from larger organisations then this is a must attend seminar. Leading business…

  • Why are you struggling to change course?

    Organizational change is one of the most difficult goals to achieve. The Harvard Leadership Study recently reported…

  • How to Use Organisational Memory to Encourage Change

    Much has been made of the idea that organisational memory inhibits changes that senior managers want to make. They feel…

  • How to Prepare for a Difficult Conversation

    If you’ve held a managerial role for any length of time, then you’ve probably experienced already the need to counsel…

    1 Comment
  • The Culture of Complacency

    Organisations change constantly. For one thing, staff come and go.

    9 Comments
  • What Should You Read?

    You already know that leaders are readers. Not only is it something that you can’t avoid, it’s unimaginable that you’d…

    4 Comments
  • Change Leadership

    Lest there be any confusion, let’s make sure we’re on the same page: Leadership, by definition, means that you have…

    3 Comments

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Publications

  • Being FINE

    Proper Books

    Why do we use the word, 'fine'?

    Men, mostly, use this word instead of using others, instead of saying, 'I'm struggling, I'm low, I'm thinking of ending everything'.

    The fifteen authors in this book are mostly men. They are all sharing their stories of how they pretended to be fine. How they were in fear of being judged. How they didn't want to be a burden. Instead they suffered in silence.

    The authors hope to raise awareness that when we say, 'I'm fine', we often…

    Why do we use the word, 'fine'?

    Men, mostly, use this word instead of using others, instead of saying, 'I'm struggling, I'm low, I'm thinking of ending everything'.

    The fifteen authors in this book are mostly men. They are all sharing their stories of how they pretended to be fine. How they were in fear of being judged. How they didn't want to be a burden. Instead they suffered in silence.

    The authors hope to raise awareness that when we say, 'I'm fine', we often aren't.

    Contributors: Foreword by Niki Clarke of My Black Dog Charity, Kapil Gupta, Simon Walker, Mark Pitcher, Jamie Marloo Thomas, Kasey Corbin, Jonnie Jensen, Rob Goddard, Maria Adriana Contreras, John Watson Allison, Bob Hayward, Raj Koria, Mike Sheridan, Laurelle Rond, Steve McDermott, Jo Baldwin-Trott (Editor)

    “These stories are incredible; they show the raw, brutal reality of living with mental illness. So I say to each of the contributors who have been so brave in sharing their story, thank you. To the readers, I say, you are not alone. Even in the darkest of times, you are never alone.” – Niki Clarke, www.myblackdog.co

    Other authors
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  • The Profit Secret: How to sell more at a higher margin

    Panoma Press

    Whether you are completely new to sales or have many years’ experience as a business owner, The Profit Secret reveals something that has been hiding in full view for years, something that frequently means we lose out on profit, even though we win the sale. This book has a wealth of ideas, mechanisms and strategies to challenge conventional thinking about how to sell profitably. Remember: sales are vanity; profit is sanity.

    This book will help you to:
    - Identify the right market to…

    Whether you are completely new to sales or have many years’ experience as a business owner, The Profit Secret reveals something that has been hiding in full view for years, something that frequently means we lose out on profit, even though we win the sale. This book has a wealth of ideas, mechanisms and strategies to challenge conventional thinking about how to sell profitably. Remember: sales are vanity; profit is sanity.

    This book will help you to:
    - Identify the right market to sell to the right people
    - Improve your conversion ratio from interest to order
    - Build a powerful value proposition for your company
    - Avoid price pressure
    - Defend and justify your price more effectively
    - Build stronger customer loyalty

    Other authors
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  • Fit For Purpose Leadership 6 - Special Lockdown Edition

    Leadership Gigs

    Fit For Purpose Leadership 6 Special Edition delivers practical advice on business and leadership tailor-made for pandemic, lockdown, stay home, remote working conditions. 24 leaders share their best advice on working under challenging conditions.

    Contributors: Bob Hayward, Alessandra Wall PhD, Richard Bellars, Julia Felton, Jim Hetherton, Erik Dvergsnes, Sandi Goddard, Giles Rochefort, Steven Shove, Jo Baldwin Trott, Nigel Allfrey, Mike Davis-Marks, Robyn Wilson, Baiju Solanki, Louise…

    Fit For Purpose Leadership 6 Special Edition delivers practical advice on business and leadership tailor-made for pandemic, lockdown, stay home, remote working conditions. 24 leaders share their best advice on working under challenging conditions.

    Contributors: Bob Hayward, Alessandra Wall PhD, Richard Bellars, Julia Felton, Jim Hetherton, Erik Dvergsnes, Sandi Goddard, Giles Rochefort, Steven Shove, Jo Baldwin Trott, Nigel Allfrey, Mike Davis-Marks, Robyn Wilson, Baiju Solanki, Louise Jupp, Matthew Newnham, Suparna Malhotra, Jim McLaughlin, Kylie Denton, Karl George MBE, Rohit Talwar, Lucy Barkas, Jonnie Jenson and Andrew Priestley.

    Other authors
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  • #Remote Working!

    Writing Matters

    Remote Working delivers practical advice on working effectively from home or running remote teams. 25 savvy professionals share their best key secrets and savviest thinking on remote working in challenging times. This is an essential guide for HR & personnel management, entrepreneurs and home-based businesses.

    Editor: Andrew PriestleyContributors: Penny Power OBE , Kim-Adele Platts, Ben Phillips, Janelle Mansfield, Ian Hale, Michelle Harris, James Barrington-Brown, Susan Popoola, Robert…

    Remote Working delivers practical advice on working effectively from home or running remote teams. 25 savvy professionals share their best key secrets and savviest thinking on remote working in challenging times. This is an essential guide for HR & personnel management, entrepreneurs and home-based businesses.

    Editor: Andrew PriestleyContributors: Penny Power OBE , Kim-Adele Platts, Ben Phillips, Janelle Mansfield, Ian Hale, Michelle Harris, James Barrington-Brown, Susan Popoola, Robert Hayward, Safa Arif, Adesola Orimalade, Jo Baldwin Trott, Nick Meinertshagen, Mike Davis-Marks OBE, Megan Germann, David Rothwell, Padma Coram, Marc Karschies, Dympna Kennedy, Kalpesh Patel, Marcia Brown, Luke Murfitt, Su Patel, Phil Lewis, Ben Phillips

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  • Persuade - How to persuade anyone about anything

    Panoma Press

    Why would you want to persuade anyone about anything?
    • Do you lead, manage or supervise others?
    • Do you find suppliers, sub-contractors, or colleagues challenging?
    • Do you want to increase sales from your advertising or marketing?
    • Do you find getting your ideas across effectively in meetings difficult?

    Persuasion is a skill – part psychology – part human relationships – part communication. Can you turn someone around to see things your way? The chances are you will want…

    Why would you want to persuade anyone about anything?
    • Do you lead, manage or supervise others?
    • Do you find suppliers, sub-contractors, or colleagues challenging?
    • Do you want to increase sales from your advertising or marketing?
    • Do you find getting your ideas across effectively in meetings difficult?

    Persuasion is a skill – part psychology – part human relationships – part communication. Can you turn someone around to see things your way? The chances are you will want to persuade someone, some time to your way of thinking.

    5 Reasons why you have to buy this book...
    5. Teaches strategies to significantly increase your persuasiveness.
    4. It provides a deeper understanding of the process of persuasion to enable a change of heart and mind in others.
    3. Explores useful theories that have been applied by successful leaders.
    2. Shows how to communicate your ideas more effectively, creating greater buy-in and maximising support.
    1. This book will significantly improve your chances of success both professionally and personally.

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  • The Value House

    Ecademy Press

    How useful would it be for your salespeople to avoid price resistance?

    Whether you are completely new to sales or have many years experience, the ‘Value House’ offers a fresh perspective on an old challenge, the price objection. It has a plethora of ideas and tips for those new to sales and an opportunity for those with experience to challenge some conventional thinking, reshape & refocus their ideas and to build on what they currently do.

    Brian Tracy (Author, The Psychology of…

    How useful would it be for your salespeople to avoid price resistance?

    Whether you are completely new to sales or have many years experience, the ‘Value House’ offers a fresh perspective on an old challenge, the price objection. It has a plethora of ideas and tips for those new to sales and an opportunity for those with experience to challenge some conventional thinking, reshape & refocus their ideas and to build on what they currently do.

    Brian Tracy (Author, The Psychology of Selling) recommends this "Your ability to sell higher priced products against lower priced competition is the key to more sales and higher income – and the book shows you how to do it"

    Other authors
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