Who we are
Our website address is https://thevcfactory.com.
The VC Factory offers content on Venture Capital and entrepreneurship, as well as online and live training sessions. Our mission is to educate and support Venture Capitalists, Investors, and Entrepreneurs through high-quality content and training programs. For any questions about these Terms of Use, please contact us through this form.
What personal data we collect and why we collect it
We collect various types of personal data to enhance user experience and provide our services effectively:
- Personal Data (Members): Name, email address, address, phone number, and account preferences. Collected to manage user accounts, send newsletters, provide customer support, and send WhatsApp messages to those who contact us via the WhatsApp plugin.
- Transactional Data (Members): Purchase information and subscription details are collected to process transactions and manage memberships.
- Technical Data: Cookies, IP addresses, and browser information are collected to analyze website usage and improve functionality.
We collect and retain this data based on user consent and our legitimate interest in providing a better service.
Contact form
We collect personal data such as your name, email address, address, and phone number when you submit a contact form. This information is kept for customer service and internal marketing purposes.
Cookies
Our website uses cookies to enhance your browsing experience. The cookies we use include:
- Login Cookies (Members): When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to monitor and analyze web traffic. Google Analytics collects data such as your IP address, browser type, operating system, and pages visited to help us understand how visitors use our website. This data is anonymized and used to improve our services. Users can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For more information, please refer to the Google Analytics privacy policy.
In addition to Google Analytics, we use Cloudflare Web Analytics, a cookie-free and GDPR-compliant service that anonymously measures website performance and user experience. No personally identifiable information is collected or shared. The data is aggregated to help us improve site speed, reliability, and overall usability. Cloudflare Inc. (101 Townsend St, San Francisco CA 94107 USA) acts as the processor of this data.
Who we share your data with
We share your data with third-party service providers to facilitate our services:
- Payment Processor: We use MemberPress to handle payments. The data shared includes purchase total and billing information. Please refer to the MemberPress Privacy Policy for more details.
- Email Marketing Services: We use MailChimp to send newsletters and updates. Data shared includes your name and email address. Please refer to the MailChimp Privacy Policy for more details.
- Web Hosting: Our website is hosted on Bluehost. Data shared includes website content and user data for site functionality and security. Please refer to the Bluehost Privacy Policy for more details.
- Caching Service: We use WPRocket for caching to improve website performance. While WPRocket itself does not collect personal data, it optimizes the delivery of content which may involve caching personal data processed by our website. For more information, please refer to the WPRocket Privacy Policy.
We also use services such as WhatsApp Business (Members only) to send messages. Please refer to WhatsApp Privacy Policy for more details.
These providers help us deliver and improve our services, ensuring the protection and confidentiality of your personal data.
How long we retain your data
For users registering on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Transactional Data is retained for five years to comply with legal obligations and manage memberships.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us using the form mentioned above.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be transferred outside the European Union and safeguarded by agreements such as Privacy Shield or model clauses.