The AI platform that connects every department.

The Public Service Platform is an AI-native solution built specifically for cities, counties, and state agencies. It connects Finance, Permitting, Public Works, Procurement, and Budgeting through one integrated system, so departments work together instead of connecting separate systems. It’s trusted by 2,000+ governments and backed by 4,500+ successful implementations.

OpenGov’s Public Service Platform includes: ERP, Enterprise Asset Management, Permitting & Licensing, Procurement & Contract Management, Financial Management, Budgeting & Performance, Human Capital Management, Grants Management, 311 Request Management, Constituent Relationship Management (CRM), Capital Budget & Project Management, Tax & Revenue Collection, Utility Billing, and Payroll. All products are AI-powered and connect through one platform, so departments work together instead of managing separate vendors.

Implementation timelines vary by product and organizational complexity, typically ranging from 3 to 6 months. OpenGov’s phased approach delivers value at each stage rather than requiring one big launch date. Your dedicated Professional Services team follows a proven playbook developed from 4,500+ implementations, with defined milestones and expectations set before work begins.

OpenGov builds the Public Service Platform exclusively for local and state government with powerful products for Finance, Permitting, Public Works, Procurement, and Budgeting. It’s not a horizontal platform trying to fit government workflows. We build with our customers, not just for them.

Yes. The Public Service Platform is built with government security and data governance as core principles. Access controls and audit trails ensure only authorized users see data they have permission to access.

OpenGov serves cities, counties, townships, special districts, school districts, utilities, and state agencies across the United States. Agencies range from small towns to large counties managing hundreds of employees and complex multi-department operations. Over 2,000 governments trust OpenGov to run their day-to-day operations.