Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
5 answers
Why does Microsoft appoint an exclusive agent for ad placements in China, but then fail to assume responsibility for the users who, trusting Microsoft, have topped up their advertising accounts?
Microsoft made Shenzhen Qisheng its sole ad agent in Guangdong. We poured money in – because we trusted Microsoft. Now the agent is bankrupt, and nobody from Microsoft is stepping up. If not for Bing and Microsoft's name, why would we ever have trusted…
Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-08-31T08:34:35.1+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
摩天射频技术有限公司 深圳市
10
Reputation points
commented 2026-09-01T02:07:10.4033333+00:00
摩天射频技术有限公司 深圳市
10
Reputation points
1 answer
Technical escalation required: Disable Audience Network delivery for Search campaigns
Hello Microsoft Advertising Support, We need to completely disable Microsoft Audience Network delivery for our active Search campaigns. The former Audience Ads bid adjustment or opt-out setting is no longer available in the Microsoft Advertising web…
Microsoft Advertising | Manage ads | Manage campaigns
Microsoft Advertising | Manage ads | Manage campaigns
Tools in Microsoft Advertising for creating, editing, and optimizing ad campaigns
139 questions
asked 2026-08-29T17:02:31.42+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 97%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIR%3C/text%3E%3C/svg%3E)
Ilona Rückemann
5
Reputation points
edited an answer 2026-08-31T07:17:28.1766667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 88%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Vahid
420
Reputation points Microsoft External Staff
Moderator
0 answers
HELP!! Microsoft Advertising Account Suspended After Verification – Reinstated then re-suspended again
I am seeking assistance with a Microsoft Advertising account that appears to be caught in a suspension and appeal loop. The account belongs to a legitimate small business operating as a sole proprietorship under a registered DBA/FBN. The business owner…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
asked 2026-08-30T21:44:20.24+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Ken Roybal
0
Reputation points
asked 2026-08-30T21:44:20.24+00:00
Ken Roybal
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Verification in progress
My Bing Places listing for The Joy Triplett Team is stuck on “Verification in progress.” When I click Verify Now, Phone, SMS/Text and Mail are available, but the Request PIN button remains disabled/gray regardless of which option I select. Please reset…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
56 questions
asked 2026-08-25T02:49:12.16+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 33%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joy Triplett
25
Reputation points
accepted 2026-08-27T16:08:17.92+00:00
Joy Triplett
25
Reputation points
1 answer
Microsoft Clarity Shopify App Stuck Linking to Old/Inaccessible Project ID
I am having an issue with the Microsoft Clarity Shopify app where my Shopify store is automatically trying to link to an old Clarity project that I do not have access to. The Shopify app displays the following message: “Project link request is sent to…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
438 questions
asked 2026-08-26T12:11:08.7433333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Saurav
0
Reputation points
answered 2026-08-26T14:24:17.69+00:00
MS Advertising - Vahid
420
Reputation points Microsoft External Staff
Moderator
1 answer
Shopping ads and PMAX show "No targeted products".
I created a PLA and a Pmax campaign, and both campaigns are showing a "No targeted products" message, preventing ads from displaying. I checked the Merchant Center; this feed was imported from GMC, and all products are active—everything seems…
Microsoft Advertising | Microsoft Merchant Center | Feed management
Microsoft Advertising | Microsoft Merchant Center | Feed management
Uploading and maintaining product data feeds for shopping campaigns
11 questions
asked 2026-08-26T10:30:49.09+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kate
0
Reputation points
answered 2026-08-26T12:45:36.6366667+00:00
MS Advertising - Vahid
420
Reputation points Microsoft External Staff
Moderator
3 answers
MS Clarity is not getting the data of heatmaps and recording
It has been 2 weeks now since my Ms Clarity has stopped generating results neither it is showing data of heatmaps and nor the recordings. Tried every other method, used Tag managers and created a tag and add it there but it is not working there implement…
Microsoft Advertising
Microsoft Advertising
A platform for Microsoft's advertising efforts designed to manage all advertising and reporting for partner advertisers. Previously known as Bing Ads and adCenter.
2 questions
asked 2026-08-24T05:16:52.73+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ahsen Aghai
0
Reputation points
answered 2026-08-26T10:33:15.6033333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 66%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ameer badshah
0
Reputation points
1 answer
Appeal upheld for suspended manager account — requesting manual review (egregious violation)
Hello, My Microsoft Advertising manager account (ID: K12***02GL6) was suspended, and the appeal was reviewed and upheld due to a cited "egregious violation" of the Terms of Use and policies. The notice didn't specify which policy or which…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
asked 2026-08-24T16:31:43.59+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 50%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bonitasupply
0
Reputation points
commented 2026-08-24T18:10:13.8433333+00:00
bonitasupply
0
Reputation points
2 answers
Microsoft Advertising UET Conversions API - Authorization Token not available
Hello, We have an active Microsoft Advertising account. Company: Alen********** UET Tag Name: Alen********** UET Tag ID: 187****** The UET tag is active and installed correctly on multiple websites. We are implementing the official Microsoft UET…
Microsoft Advertising | Reports | Universal event tracking
Microsoft Advertising | Reports | Universal event tracking
Tracking user interactions across websites to inform ad targeting and performance
205 questions
asked 2026-06-28T21:41:09.43+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Веселин Кожухаров
0
Reputation points
edited an answer 2026-08-24T12:37:54.7633333+00:00
MS Advertising - Vahid
420
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft suspended ad delivery and access to all accounts due to egregious policy violations - How to find the Rootcause
Microsoft suspended ad delivery and access to all accounts due to egregious policy violations - How to find the Rootcause. If I find the rootcause I can correct it & submit for an appeal. I have scheduled an Campaign for run, Offer is Pest Control.…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
asked 2026-08-22T07:44:13.3166667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 33%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rajesh s
0
Reputation points
answered 2026-08-24T09:27:41.5233333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Dagmara
640
Reputation points Microsoft External Staff
Moderator
1 answer
First Strike for "Government services" policy issued 2 days after suspension was reviewed and removed — requesting human policy re-review
Hello Microsoft Advertising team, I'm requesting help with a policy determination that appears inconsistent with a review your team completed two days earlier. Timeline: On July 6, 2026, the suspension on our manager account was reviewed and removed by…
Microsoft Advertising | Manage ads | Editorial policy guidance
Microsoft Advertising | Manage ads | Editorial policy guidance
Understanding and complying with Microsoft’s ad content and formatting rules
47 questions
asked 2026-07-29T10:22:51.41+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Apliko Consulting
0
Reputation points
commented 2026-08-21T23:02:50.2666667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 42%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
John Koh
0
Reputation points
1 answer
how to export performance data from Microsoft ads scripts to Google sheets?
I cannot export performance data from Microsoft ads scripts to Google sheets? is this correct?
Microsoft Advertising | Bulk edits | Use Google imports
Microsoft Advertising | Bulk edits | Use Google imports
A tool in Microsoft Advertising that lets users import campaigns directly from Google Ads
40 questions
asked 2026-08-17T03:06:55.67+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 75%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aaron Hackett
0
Reputation points
commented 2026-08-20T18:19:46.9633333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
soban khan
0
Reputation points
1 answer
Advertiser account suspended before billing or ads were active. We bought the domain in 2023
I'm looking for guidance on an advertiser account that was suspended within hours of creation. Timeline: New AI Docs advertiser account created. Three draft campaigns created. No business information entered. No payment method added. No ads…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
asked 2026-07-27T19:56:32.4233333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hugh W
0
Reputation points
answered 2026-08-19T12:56:46.54+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 70%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abinesh Magudeeswaran
90
Reputation points Student Ambassador
0 answers
Poor Microsoft Ads Support
Dear Microsoft Ads Team, When a new or small business signs up with an advertising platform, whether it is Microsoft Ads or Google Ads, one of the first things they notice is the promotional voucher being advertised to encourage new advertisers to…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
438 questions
asked 2026-08-16T10:44:37.5033333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 2%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
rameez aslam
0
Reputation points
commented 2026-08-17T08:00:49.3466667+00:00
MS Advertising - Dagmara
640
Reputation points Microsoft External Staff
Moderator
1 answer
Bing Places listing stuck in "Pending publish" for 3+ weeks, no response from placesfeedback
Hello, My business listing has been stuck in "Pending publish" status for over 3 weeks, well past the stated 7-12 day ETA. The listing is fully verified and synced with Google Business Profile. I contacted placesfeedback@microsoft.com on August…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
56 questions
asked 2026-08-16T16:37:36.5366667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 89%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bedis
0
Reputation points
answered 2026-08-17T07:18:39.4466667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Arsen
160
Reputation points Microsoft External Staff
Moderator
1 answer
Solicitud de revisión de gasto por error en importación automática de campañas
Hola equipo de Microsoft Advertising: Nos ponemos en contacto para solicitar su ayuda con una situación que tuvimos recientemente en nuestra cuenta de Microsoft Ads. Al importar campañas desde Google Ads, por un error de configuración quedó habilitada la…
Microsoft Advertising | Billing and payments | Billing queries
Microsoft Advertising | Billing and payments | Billing queries
Questions or issues related to invoices, charges, and account billing
146 questions
asked 2026-08-13T16:40:23.05+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Agueda Sivori
0
Reputation points
answered 2026-08-13T17:38:51.78+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Chris
0
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Clarity Recording Fewer Sessions Than Google Ads Clicks for the Same Date Range
Issue Summary We are observing a recurring discrepancy between Google Ads click counts and Microsoft Clarity session recordings on our website. Google Ads reports significantly more ad clicks than the number of sessions/recordings captured in Microsoft…
Microsoft Advertising | Reports | Reporting
Microsoft Advertising | Reports | Reporting
Generating performance reports to analyze ad metrics and outcomes
6 questions
asked 2026-08-13T09:27:02.1966667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 75%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Venkatesh Rajagopal
10
Reputation points
edited the question 2026-08-13T10:56:13.04+00:00
MS Advertising - Dagmara
640
Reputation points Microsoft External Staff
Moderator
1 answer
Request for Microsoft Intervention Regarding Frozen Advertising Account Balance Due to Agency Issue
We are a Microsoft Advertising customer using Bing Ads in China through an authorized local agency. Recently, due to issues with this agency, all advertising accounts funded through this agency have been suspended. The problem is that the remaining…
Microsoft Advertising | Accounts, profiles, and login | Agency account management
3 answers
Unable to request verification PIN – listing published but verification blocked
Hello Bing Places Support, I need your help with my Bing Places business listing. I have already received an email stating that my business is live on Bing. In the Bing Places dashboard, I also see the message: "Your business listing has been…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
56 questions
asked 2026-07-08T07:34:11.05+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 33%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Olaf Mischke
0
Reputation points
commented 2026-08-12T17:43:59.0933333+00:00
Olaf Mischke
0
Reputation points
0 answers
Suspended Advertising Account – Request for Additional Manual Review
My Microsoft Advertising account was suspended, and my previous appeal was unsuccessful. I am requesting another manual review because I believe the suspension may have been made in error. My advertising campaign is for a legitimate travel guidance…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
267 questions
asked 2026-08-09T12:48:25.9066667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 50%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sharath Kumar K
10
Reputation points
commented 2026-08-11T07:07:23.8933333+00:00
Sharath Kumar K
10
Reputation points