New Era Technology

We help customers transform their sales operations with HubSpot... so what happened when we put that expertise to work on our own business? As New Era Technology grew, multiple CRM platforms were making collaboration, reporting, and visibility more complex. Our digital practice helped change that, migrating 150+ sales users to HubSpot in approximately two months. Along the way, we reinforced some important lessons about CRM transformation, from involving users early to configuring technology around how the business actually works. Read what New Era's Jennifer Young says about our HubSpot transformation, and what other organizations can take from the experience: https://hubs.la/Q04vP0GP0 #HubSpot #CRM #SalesOperations #DigitalTransformation

🗞️ A timely development from our partner, Cisco.   As technology environments become more complex, IT teams need more than visibility across individual systems; they need the context and intelligence to understand what’s happening across domains... and act faster when something goes wrong.   Cisco Cloud Control brings AgenticOps into that picture, combining human expertise with AI agents to help teams identify issues sooner and accelerate resolution.   It’s another interesting example of how AI is changing the way modern IT environments are operated and managed 🤖 🖥️ #Cisco #AgenticAI #ITOperations #AIOps

Today’s enterprises can observe almost every layer of their technology environment, and yet: ❌ Outages still happen ❌ Security incidents can take too long to diagnose ❌ Fragmented ownership can make it difficult to turn insight into action In his latest article, New Era Technology EVP & CTO Jaie Solis explores the next evolution of IT operations: full-stack operability- connecting end-to-end visibility with accountability, coordinated response, remediation, and continuous optimization. And as AI adds new layers of complexity across the technology stack, that shift is becoming even more important. ✍️ Read Jaie’s take on why full-stack observability demands full-stack operability: https://hubs.la/Q04vvZvm0 #ITOperations #Observability #ManagedServices #AIOps

What makes people take action? And how can technology and marketing work together to make that happen? These are questions that have shaped much of Norman Guadagno’s career... and one he’ll continue exploring in his new role as Chief Marketing Officer at New Era Technology! Norman brings 20+ years of experience spanning marketing, technology, brand, and growth, including leadership roles at Mimecast, Acoustic, and Carbonite. His career has taken him from UX design to building and scaling marketing organizations, with a consistent focus on connecting technology to real human needs 🖥️ 🔎 He already knows New Era well, having most recently worked with us as a fractional CMO. ✨ Now, he’ll build on that experience to help evolve our brand, sharpen how we take our story to market, and strengthen New Era’s position globally. Excited for the next chapter! #NewEraTechnology #Leadership #Marketing

Last week, we had the pleasure of hosting our webinar, Three Cyber Frameworks, One Direction, Real Execution. Together, we explored how SMB1001, Essential Eight, and NIST can work together to help organisations take a practical and achievable approach to improving cyber resilience. The discussion focused on turning cyber security frameworks from theory into meaningful action that supports real business outcomes. A big thank you to everyone who joined us and contributed to the conversation, and to Ray Sutton for sharing his expertise and insights, as well as our valued partner Dicker Data for their support in helping bring this event to life. If you missed the live session or would like to revisit the key takeaways, the webinar recording is now available on demand. 🎥 WATCH THE RECORDING: https://hubs.la/Q04v9gS80 #CyberSecurity #EssentialEight #SMB1001 #MicrosoftSecurity

We’re taking our MSP 501 Top 5 recognition to the main stage! 🎙️ New Era Technology is heading to MSP Summit 2026 (by Informa) in late September, where leaders from across the managed services industry will come together to explore what’s next for the channel. 📍 Loews Royal Pacific, Orlando 📅 September 28–30 Following New Era’s recognition as one of the 2026 MSP 501 Top 5, our EVP and Chief Technology Officer, Jaie Solis, will be joining fellow Top 5 leaders on the main stage to share perspectives on the future of managed services. More on Jaie's session: https://hubs.la/Q04v98y30 Full event details: https://hubs.la/Q04v9c1j0 #MSPSummit #MSP501 #ManagedServices #AI

We’re pleased to welcome Daniel Horton to New Era Technology as Field CTO, Digital Commerce and Retail!   📋 Dan brings extensive experience at the intersection of technology and retail, helping organizations modernize, scale, and turn complex technology strategies into measurable business outcomes.   With previous roles at Thoughtworks and HTEC Group, Dan has worked alongside sales, engineering, and executive leadership teams to drive growth and lead large-scale transformation initiatives for some of the industry’s most recognized brands.   ✨ At New Era, he’ll lead our efforts to build on our strong retail customer base, broad technology portfolio, and service delivery capabilities.   #RetailTechnology #DigitalCommerce #Leadership

We're growing our European marketing team! ✨ If you're looking for your next opportunity in B2B growth marketing, we'd love to hear from you... Take a look at the role below ↓

You have backups, but how quickly could you actually get your business running again? 📂 Backing up data is an important part of protecting your organization, but when disruption hits, recovery involves much more than retrieving files... Disaster Recovery as a Service (DRaaS) can help restore data, applications, servers, and configurations — while reducing the recovery burden on internal IT teams. At New Era Technology, we help organizations put the right DRaaS approach in place for their specific needs, with our experts managing the service so internal teams don't have to. 📝 Learn about the key differences between traditional backup and DRaaS, and what to consider when deciding which approach is right for your organization → https://hubs.la/Q04tHBL10 #DisasterRecovery #BusinessContinuity #CloudServices

A great day for baseball, good company, and even better conversations ⚾ Recently, New Era Technology and Hewlett Packard Enterprise (HPE) brought customers together for a day at American Family Field to watch the Milwaukee Brewers take on the New York Mets! A big thank you to HPE for helping make it happen, and to everyone who joined us. Great to see Heinrich Walder, Randall J. Griesbach, Nicholas Schuettpelz, MBA, Bradley Kinderman, Dan Kahle, and several others representing New Era... and enjoying a Brewers win while they were at it 🙌 #HPE #MilwaukeeBrewers #NewEraTechnology