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Background as an entrepreneur. Now with Salesforce at the forefront of tech and AI…
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Merlin Luck shared thisJoin us at our Agentforce World Tour, Sydney ICC on Feb 25. See how Australia's most innovative businesses (including startups and scale-ups) are putting tech and AI at the core of their business! https://lnkd.in/gZex7dxjAgentforce World Tour Sydney is as rewarding as it looksAgentforce World Tour Sydney is as rewarding as it looks
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Merlin Luck reposted thisMerlin Luck reposted thisSales Cloud will never be the same. Introducing Agentic Sales, the future of selling powered by Agentforce. 🚀 ❌ Manual tasks & guesswork ✅ Every lead answered ✅ Every appointment scheduled ✅ Humans + agents closing together See it at #DF25: https://sforce.co/488EF0V
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Merlin Luck shared thisDigital labor is not the future of work, it’s happening now. Research shows daily AI users report increased productivity (64%), focus (58%), and job satisfaction (81%). Yet only 15% of businesses have fully implemented agentic AI. The 4R’s framework helps any business become agentic by design: -Redesign how work gets done -Reskill your people -Redeploy talent to unlock agility -Rebalance work Here's an eBook to learn more:The Future of Work is Still Human: Learnings and the 4Rs to Building the Human + Agent WorkforceThe Future of Work is Still Human: Learnings and the 4Rs to Building the Human + Agent Workforce
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Merlin Luck shared thisWas great to be at Melbourne Small Business Week - Connecting with founders and business leaders on all things CRM, data and AI. Link to full interview below 🙏 #salesforceMerlin Luck shared thisHear Merlin Luck, RVP Small Business ANZ from Salesforce, discusses CRM systems for small business. Watch the full interview at https://bit.ly/SFSBW24 CommBank SmallBiz Week will return 18-20 March 2025 at Melbourne Convention & Exhibition Centre and 24-25 September 2025 at ICC Sydney. #Salesforce #CRM #SmallBusiness
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Merlin Luck shared thisTo deny someone’s human rights is to deny their humanity. Today in Iran: - A women’s testimony in court is worth half that of a man’s - A women requires a male guardian’s consent to marry - A married women cannot leave the country without her husband’s permission - Single women cannot check-in to a hotel - Hijab’s are mandatory. Violations can incur up to two-months prison, fines and up to 74 lashes This goes far beyond cultural relativism. Fundamental human rights are an entitlement of being born human. No-one (in the name of government or religion) has authority to undermine that. Hold space within yourself (and with those around you) to see and feel the struggle of those fighting for these rights we take for granted. Stand with #mahsaamini #theworldiswatching https://lnkd.in/gUpkKRRJMerlin Luck shared thisEvery Monday my team takes some time to ‘THINK BIG’ in our leadership meeting. Typically this just involves unpacking some of the latest organisational psychology from our faves (Adam Grant, Simon Sinek, Brene Brown) This week we were given a unique (albeit confronting) opportunity to think much bigger. Atousa Colusso is a friend and business partner to the DocuSign Team. She also grew up in Iran, where her family still lives. This week Atousa spent time with us explaining what life is like for women in Iran and why the Iranian people have taken to the streets to protest. She is continuing the conversation and sharing information in order to amplify their voices. It’s a difficult topic but not only is this a women’s issue, it’s a human rights issue. I asked Atousa to share some examples of what life is like for women in Iran, you can watch a snippet of her answer below. Business is a platform for change. Continue the conversation in your workplace #mahsaamini
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Merlin Luck shared thisLooking forward to this one!! CreativeCubes.Co's Pitch For A Spot is back, with Melbourne scale-ups pitching for free office space at the brilliant new Collingwood co-working community. Come on down this Thursday (Oct 20) to watch the pitches, network with founders and business leaders and check-out the new Collingwood digs. Details below... See you there Tobi Skovron and team!!Merlin Luck shared thisWe've been doing Pitch For A Spot at CreativeCubes.Co since 2017. In that time we're powered and supported startups with over $600k in free rent, immersed them in an elite collaborative community and enabled their success. The program has proven to be so successful for those that have won that we're repeating it again... this time in Collingwood 🥧 This cohort will be focused on scale-ups and you can apply to pitch AND apply to grab a ticket to the event for FREE thanks to our partners at Salesforce and RSM LETS GO!!!! 👉 https://lnkd.in/fXrJuMT . . #pitch #purpose #event #melbourne #creativecubesco #scaleups #apply #leadership #entreprenuer #futureofwork #thebestornothing #leadershipmindset Anna Alexandra Dawi Demi Donna Elishia Enrico Eve Gabrielle Brenton George Gawin (Gav) Holly Katie McMillan Leah Louie Myscha Oiane Natalia Wilhelm Sim Shardae Lyndon Merlin Rachel Leandro Josh LaunchVic Billy Dr Rita Amanda Kylie Hugo Jonathan Ido Think & Grow #community #creativecubesco #business #growth #partnerships
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Merlin Luck shared thisBoom!! Get onboard…Merlin Luck shared thisOur SMB team at Salesforce are hiring. Join Merlin Luck's high performing team in either Sydney or Melbourne. This team know how to deliver exceptional sales results, and have fun while they do it. Get in touch for more info! #hiring #sales #melbourne #salesforcejobs https://lnkd.in/gJ6dRz-E
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Merlin Luck shared thisThe 5th edition of our Small and Medium Business (SMB) Trends Report is here, uncovering how businesses in Australia and New Zealand have weathered the unpredictability and challenges of 2021. The good news? Technology and local communities are helping, and SMBs are responding by building more efficient, resilient organisations. Check out my thoughts on some of the biggest takeaways: https://sforce.co/3k9z1SW
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Merlin Luck shared thisThere’s a difference between working in the business and working on the business. Recent challenges have left many with even less time for the latter. Here's how two Trailblazers turned challenge into opportunity to become even stronger.Merlin Luck shared this
Merlin Luck commented on a post
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Congrats Dean Potter. They're lucky to have you!! 👏
Merlin Luck commented on a post
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They're lucky to have you Joshua Hamilton. Congrats on taking the next step in your career. You'll crush it 👏
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Merlin Luck reacted on thisEveryone had an opinion on the Slack acquisition. Some saw a messaging app. We saw the foundation for the Agentic Enterprise. Here's the thing: Slack has always been where work happens. The critics missed what it would become. Work has become agents. Not one agent. Hundreds of them across every department, every workflow, every customer interaction. All of those agents need somewhere to live. They need to talk to each other. And the people using them need one place to orchestrate it all. That place is Slack. And today, I'm incredibly excited to show you Slackbot: the ultimate teammate. We're announcing 30+ new Slackbot capabilities. Slackbot now listens to your meetings and updates your CRM before you close your laptop. It travels across your desktop and takes action across enterprise apps on your behalf. It connects to Agentforce and routes you to the right agent automatically. You don't even have to know which one to ask. Let me tell you what happened when we deployed this at Salesforce. We're Customer Zero for everything we build. Slackbot is on track to become the fastest-adopted feature in our history. Companies like Anthropic, Asymbl, Engine, reMarkable and Wayfair are telling us their employees are saving 90 minutes a day. That's more than two months of working hours back every year. And starting in April, every Slack user on our Free and Pro plans can experience Slackbot firsthand. This is what Slack is built for. This is what the Agentic Enterprise actually looks like: Humans and agents working together, with more impact from every person, on every team. And this is just the beginning. The future of work is here. See how we're building it. https://lnkd.in/eZDTWfRAMerlin Luck reacted on thisMeet the new Slack. Where companies like Anthropic, Engine, and Beast Industries work. 🔴 LIVE NOW with Marc Benioff. This is where AI works: → Slackbot → Slack Marketplace → Slack CRM → Slack + Salesforce → Slack + Agentforce
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Merlin Luck reacted on thisMerlin Luck reacted on thisI couldn't be more excited to announce I'm joining Gong to lead the ANZ region! It's day one and I'm already meeting customers and the feedback about how we're helping companies grow is phenomenal! Thanks to Barra Ó Briain for taking that first coffee with me mate. And to Syed Hasan thanks so much for placing your faith in me to lead such a fast growing region! To my old Salesforce family. I'll miss you a lot! And thanks for all the fun times! Tom Green James Hourigan Merlin Luck Jeremy Smith. I'm hiring straight away for enterprise AE's. If you're interested you can apply below. If you have any questions feel free to message me. Let's go!
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Merlin Luck reacted on thisMerlin Luck reacted on thisAfter 15 AMAZING years in Australia and 14 years working with truely AMAZING Salesforce customers, partners, employees and friends…….it’s now time for a new challenge! A challenge that takes me back to the UK and to London with Salesforce to head up our UK Banking team. I could not be more grateful for the very special times in Australia, I will always have such fond memories of the “Aussie” Salesforce experience - thank you! Team Enterprise we achieved so much together! I now look forward to achieving great things together with Team UK Banking, as we lean in to help our customers transform to an Agentic Enterprise. Thank you Zahra Bahrololoumi CBE and Carmina Lees for the opportunity and privilege to lead our rockstar UK Banking team! 🚀
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Merlin Luck reacted on thisMerlin Luck reacted on thisLast month, I made one of the hardest — yet bravest — decisions of my career. Leaving the office where I experienced some of the greatest opportunities of my professional journey, and where I had the privilege of working alongside incredible professionals, was not easy. Salesforce Brazil played a huge role in shaping who I am today, both professionally and personally. I’m deeply grateful to everyone who was part of this journey — amazing peers, inspiring leaders, and all the talented people I had the chance to learn from. A special thank you to Desireé Conversani and Juliano Triska, whose leadership, support, and guidance were instrumental throughout this journey. Excited for this new chapter ahead!
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