Microsoft Outlook
Ratings & Reviews
Yes, there is the convenience of managing one’s email and calendar on the run, away from my laptop computer. On the other hand, there are some frustrating limitations. Every now and again when I want to share something using Outlook, my iOS system tells me that I need to start the app in order to share something, yet the app is already running in the background. Once I create an event in my calendar, if it is in the wrong calendar, I can’t change it to the right one. I have to delete the event and recreate it. I can’t move a Mail message from one account to another like I can on my laptop. Once you know these limitations, you just work around them somehow. Nevertheless, I appreciate how challenging it must be for software engineers to keep up with all the operating system changes and try and tackle some of these annoying limitations as well. Congratulations: it is still my preferred email application.Adding another comment 9th Sept 2023: the search functionality is extremely poor. I hardly ever find the most recent emails and have to go to my laptop instead. Seems like an obvious requirement, to find the most recent emails in date order. But no. Not on Outlook 365 for iPhone.
This has to be the worst app if you want easy to use features.. Microsoft seem intent of making the commonly used menu items used everyday harder to find or access? Leave it at the App Store , as an example , and this is a classic! open an email and enter a new email address that is not in your contacts, a pop appears “search this account” , it’s a new unused email address, it isn’t going to be found however, there no way to stop this appearing and actually send to a new contact .. have reported this to feed back team but as expected no reply .. So something so basic isn’t even doable in this app!! the app isn’t worth the hassle Microsoft can’t fix their own stuff ups!! I have been using the outlook email app for about 3 weeks, during the 3 weeks I have had two emails which after hitting the send button appear to have sent but the recipient never receives the email nor does the email appear in the sent items folder? Really annoying if you've just spent 10 minutes typing up and formatting a large email only to find the entire email lost to where? Back to IOS mail app, will try again after a few updates have gone through to which I have done however 2024, think this app has got worse not improved. Maybe they trying to keep cost down and got school children redesigning the app for a school project …but think most school children would probably actually make an improvement instead of defecting it!!
I have used MS Outlook without any problems for work on an iPad Pro 12.9 Gen 1 for over three years. I like to keep my work emails and documents on MS apps and work uses Microsoft 365. I have just switched to the Gen 5 however and I think there are some issues that need to be ironed out. I don’t know whether they are IPad OS 15 issues or something to do with the Gen 5 iPad Pro. Or, for completeness, something to do with the idiot between the keyboard and the screen. In a nutshell, if I use threaded view for emails, I have struck problems inserting text in forwarded emails and sometimes inserting cc addresses when replying to emails. I switched off threaded view and that appears to have fixed those issues (and to be honest I am not a fan of threaded view anyway, because it can group conversations that you might want to keep separate), but I was not a pleasant person to be with when I first encountered these issues in the context of pressing work demands. I have deducted one star for my pain and suffering. And my wife’s, as she had to bear them.
After an email conversation has continued for many forwards and replies, the length of conversation may become quite long. Sometimes, it is good to shorten and delete some of the parts of the old conversations in order to highlight a particular portion for your recipient. Outlook has problems with this and starts to force scroll in a direction toward top or bottom, making it nearly impossible to edit and achieve a focused conversation. You have to close it and save as a draft, then reopen, start editing again, and have to do this sequence sometimes multiple times just to complete the email.With the number of other bugs that I have found, I am fairly convinced that Microsoft either does not use their own products OR the very poor service paradigm of customers testing MS products for them is contributing too much to the bottom line at the expense of the customers. The modern IT perversion of customer service, converting the testing team to be the customer and wait for feedback, leaves me asking, where is my pay check?
I use outlook across multiple devices/Macs/PCs. Overall I find it solid, certainly much better than the default mail app on crApple kit. Integration with MSFT apps is excellent, including To-Do. I really like the way that flagged emails appear as an automated category in To Do. Nice.The one thing that constantly disappoints me is Search. Given the volume of email we deal with it is such an important part of email apps. Given my unsatisfactory results to date, I have marked the whole app down by 2 stars. For example, I know there are emails that contain certain words (simple things like “Friday”) and while it certainly finds a bunch of email that matches the provided search term, there are many times it fails to find the one email I need which at best gives me an uneasy sense around whether I an getting all the results I should, and at worst (typically the case) I waste a lot of time trying to find the email manually. I have had similar problems with Apple Mail, but products like Airmail have a far better search facility. While there are options around selecting accounts to search, and whether emails have attachments, there seems to be a lack of options around toggling on/off searching of email address, subject, body. And after some testing and reviewing documentation I simply cannot work out whether more complex (logical) search terms like “AND” work or not (for example “Friday AND joe”) - does it recognise “AND” as a logical term, or does it search for “AND” as well. Examples needed.So in summary, does most things really well, integration being a highlight, but at best I do not have confidence in search, and it is a bit disappointing. Looking forward to some improvements.
This latest version (a clean install, after the older version kept crashing whenever downloading new emails, after my phone has more than around 1,000 unread in the Focused Inbox) has noticeably less lag when switching between the Focused and the Other Inboxes.But the new auto-clearing function makes it useless for trying to download and deal with any emails that are more than 1 or 2 weeks old - as soon as you downloaded them, they get cleared and the app kicks you back to the top of the (in my case) Other Inbox! One can keep trying to waste phone data by continually reattempting to download the older stuffs, but the app auto-clears them before one can get to them. Offloading other apps to make more space on my phone does not appear to address the issue. My productivity is now severely hampered as I can no longer catch up from my oldest unread emails onwards whenever I only have my phone around, unlike before with the older version...until it started crashing. So until the auto-clear function becomes a user dialogue box, I am now looking at switching to other email apps.TL,DR: Only use this app if you never ever fall behind with your emails after, say, an off-the-grid 2-week break!