Valve issued a warning to users in certain countries who purchased a Steam Machine or Steam Controller recently, as some personal details may have leaked in a cyberattack on the company it uses to distribute hardware in Europe. As the owner and creator of Steam, Valve has been a mainstay of the PC gaming industry for over two decades.

Though Steam continues to dominate the PC gaming landscape, Valve has also gained market traction with its hardware lineup. Despite price increases brought on by the ongoing DRAM shortage crisis, products such as the Steam Deck continue receiving support from Valve. This support extends to new Steam Deck features such as HDR support when using Steam Remote Play, along with experimental support for streaming with the AV1 video codec.

Steam Machine Shipment Company Hit by Cyberattack

Although ordering a Steam Controller remains difficult, Valve alerted users who recently purchased some Steam-branded hardware. On August 10, Steam alerted users across Europe that CEVA Logistics was the victim of a recent cyberattack. In short, CEVA is the company that helps with fulfilling Steam hardware distribution across the continent. CEVA reportedly notified Valve of the breach on August 7. The hack took place between July 29 and August 1. The information that may have been compromised includes each user's real name, postal address, country, phone number, and email address. However, Valve reassured Steam users that some information is not accessible to CEVA at all. Steam account information, such as passwords or payment methods, were not impacted by the cyberattack on CEVA.

Affected Steam users in Europe should receive an email from Valve if they purchased any Steam hardware within 90 days of the cyberattack on CEVA. Valve stated that the information that was leaked in the CEVA cyberattack could be used to trick some users into falling for Steam scams. Valve told European users to expect email, text message, and phone calls about any Steam hardware orders that may appear to come from Valve, Steam, or its partners. Valve stated that these scams will claim that users must pay a fee or sign in to a website to verify an order, though the company ordered users to dismiss these notifications as false. It is currently unclear exactly how many users across Europe were affected by the attack.

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While the Steam Machine remains an expensive device to buy, that has not stopped the growing demand amid the RAM crisis. However, users looking to score an affordable deal on a Steam Machine are likely out of luck, as Valve stated that the RAM crisis may worsen and cause the Steam Machine's price to jump higher. The cheapest version of the Steam Machine is currently priced at $1,049, making it $150 more expensive than a PS5 Pro console.

However, Steam users were not the only ones affected by recent cyberattacks. In May 2026, several PlayStation Network accounts were compromised despite no attempted phishing attempts. The hack was made using only a PSN account ID and some transaction details, with Sony cautioning users to be careful about sharing sensitive information on the Internet.

Sources: Dexerto, Digital Foundry