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When it comes to DEX / UX, Riverbed Technology monitors more of the Department of War than anybody else ... not even close! The data and analysis we facilitate is mission critical. Leidos CACI International Inc Peraton RavenTek Swish World Wide Technology Chris Gyolai Harvey Maidhoff

What if IT could see every digital experience and prove the impact? Aternity 360 connects experience, performance and sentiment to help teams reduce friction, cut noise, and show real ROI. Learn more: https://rvbd.ly/4rJepk2

The most 'innovative' thing you can do in 2026 is actually quite old-fashioned: Fix things for people.  When we stop treating our audience like data points on a dashboard and start treating them like people with real values and real struggles, the 'scramble' disappears. It’s refreshing to realize that at the end of the day, the rest is just noise. Have you ever felt like you were overcomplicating your message just to keep up with a trend? Let's talk about getting back to the 'human' side below. What's one thing you've done lately to truly listen to your customers?

Fragmented monitoring tools make it difficult to manage digital experiences effectively. Aternity 360° provides a single, unified view across devices, networks, and applications—bringing together real and synthetic monitoring, path visibility, and user sentiment to reveal what employees truly experience. Learn how Aternity 360° transforms digital experience management: https://rvbd.ly/4lz7GI6

If you are at X4 Summit this week, be sure to check out Kantar's Ben Lawder and Mark Chamberlain. They will be taking the stage along with David Evans, PhD (Microsoft) & Joelle Cann (Abercrombie & Fitch Co.) to explore how signature customer experiences drive exponentially more brand growth and financial value than interactions that are simply smooth or functional. Together they will unpack how standout moments build emotional connection, strengthen brand meaning, and fuel long-term preference. If you're heading to X4, we'd love to connect in person. Book a meeting with our team and let's talk about what this means for your brand: https://lnkd.in/gS7SSqsN

“The way people find and trust information has completely changed." Hear how rf.Voices, our AI-powered, human-led influence offering, is helping brands stay ahead of it--directly from the teams bringing it to life. #WhatsNext #InfluencerMarketing

Excited to reshare this and to share more about precision amplification: how paid media can strategically extend trusted voices and make influencer marketing work harder across audiences in today’s AI-shaped landscape. Proud to help shape the strategy behind this work and to be part of the team behind rf.Voices!

What if your best growth strategy isn’t another workflow, tool, or AI shortcut… but coffee? In the newest episode of Do More With Less, Mark Choueke sits down with Haley C. (Chute), Chief Product and Marketing Officer at Octagos, to unpack a refreshingly human take on modern marketing. Haley’s strategy is simple: meet customers more often. At a time when AI can scale almost everything, Haley makes the case for doubling down on the one thing it can’t replace: real human connection. From “customer coffees” to building trust through community, she shares why meaningful conversations still outperform noise, especially in B2B healthcare tech. Inside the episode: ☕ Why customer coffees can drive faster conversion, stronger advocacy, and better retention 🤖 How to use AI to remove admin, not replace authenticity ⚡ Why flexible, high-trust teams are essential when doing more with less A smart episode for marketers building with constraint and refusing to lose the human edge. https://lnkd.in/gJ7gmgMz

Conversations That Lead to Smarter Experiences Missed signals cost customers. Missed intent creates frustration. The difference? Truly understanding every conversation. Sensiple empowers enterprises to turn insights into action—delivering smarter experiences, stronger connections, and customer strategies that actually move the needle. #Sensiple #CustomerExperience #CustomerRetention #AIinCX

I am excited to be speaking at the Spring ’26 vCon hosted by Jeff Pulver. Alongside Dino Di Palma, I’ll be talking about how vCons - a new way to save and organize conversations - can help companies get more value from everyday interactions with customers. Instead of calls, chats, and emails disappearing after they happen, vCons make it possible to keep them in a structured format that teams and AI tools can learn from. At BoundaryAI, our focus is on capturing insights where they already exist, such as tickets, online comments, surveys, and reviews, and turning them into clear signals teams can act on. Conversations, especially support and customer calls, are one of the richest sources of feedback, so capturing them is the natural next step toward building a true 360° view of the customer experience. Event: Spring ’26 vCon (Dallas, Texas) Session: Turning Live Conversations Into Actionable CX Intelligence 10:30 AM · March 25