Agentic Commerce Impact on Payments: Merchants Prepare

Imagine shopping online without worrying about fake reviews, endless tabs, or whether a site is even legitimate. That's exactly what Wizard is building. Our CEO Melissa Bridgeford sat down with Ben Weiss on the LegendsNLeaders podcast to discuss why search is broken for commerce and how Wizard is redefining the experience as an AI agent purpose-built for ecommerce. Instead of thousands of links, Wizard delivers five products personalized to you and takes you all the way to checkout. 🎧 Listen to the full episode here: https://lnkd.in/gePWdQip

Agentic commerce is THE hot topic these days, but what's actually happening with it? Colin Luce from Basis Theory gave an honest take on the latest episode of the Real Talk Payments podcast:   True agentic commerce where an agent transacts on your behalf with zero human involvement isn't here yet. But there are two areas where agentic commerce has real traction today: 🤖 Coding agents that need to autonomously purchase Twilio credits, compute, or API access to complete a task 📞 Customer support, with native payment flows built into AI-powered chat and voice systems.   People seem to want AI-assisted discovery…but whether they want to actually complete the transaction in that same moment is a much harder case to make.   🎧 Check out the full episode here: https://lnkd.in/gZ8Ms_5P

Agentic commerce isn’t really an AI problem. It’s a data problem. In this clip, Georgios Kolovos (NVIDIA) explains why the future of agentic commerce comes down to understanding customer data and behaviour. There are already two early models emerging: Chat-driven commerce Where consumers tell an AI what they want and the agent finds and purchases it. Behaviour-driven commerce Where agents learn your habits and trigger purchases automatically. Think about it: If the system knows you buy coffee every two weeks… Why wouldn’t the agent initiate the order? But for this to work, one thing is critical: 👉 Turning payments data into real insights. Because without understanding the customer, agents can’t act on their behalf. 🎧 The full episode of The Payments Shed Podcast hosted by Justin Hanna & Grant Evans is now live. 🔴 Youtube: https://lnkd.in/eGJBtawj 🟢 Spotify: https://lnkd.in/ezW8KuF4 🟣 Apple Podcasts: https://lnkd.in/egw2aZvP

My latest guest is Andrei Rebrov 🚀, co-founder of Finsi. Andrei used to build everythigng in house at Scentbird and now he is helping other business with data analysys. Some of the topics we discussed: 🔷 Customer segmetation based on the data signals 🔷 How you can experiment using data 🔷 Build VS buy for data analytics platforms 🔷 Once Scentbird enabled Apple Pay at the checkout and THIS happened... Watch full episode: 🔷 Youtube: https://lnkd.in/ekCksAW7 🔷 Spotify: https://lnkd.in/esKUAtHY 🔷 Apple podcasts: https://lnkd.in/e4cRxiJd 🔷 Payments.FM: https://lnkd.in/e8GrH7Ag

🎙️ New episode of Practical Product Management is out! This week, Marilyn and I sat down with Ryan Dew, CPO at Thredd, to talk about what innovation really looks like when you're building the plumbing the entire payments ecosystem runs on. And yes — in a fun twist, Marilyn has just joined Thredd as CTO, so this conversation just got a little more interesting. 🎉 We talked about: 🔒 Why trust is the product — not the feature — in regulated industries 🏗️ Why platform PMs are the unsung heroes of every great fintech experience 🤖 Where AI is actually adding value in payments (and where the hype isn't) 💳 The real innovation in BNPL and other payments ideas — and what's just a UI layer on old rails 👉 Listen anywhere you get podcasts, or at PracticalPMPodcast.com #ProductManagement #Fintech #Payments #AI #Innovation #ProductLeadership #WomenInTech #Podcast #PracticalProductManagement #Thredd

Chat-based commerce is rapidly changing retail. When shoppers ask AI to choose, compare, and buy, the path to purchase can skip your website entirely. In BDO’s latest 60-second Retail Podcast, we break down what “conversational checkout” means for discovery, conversion, and payments: https://bdousa.com/4bImXSl

Online: full customer visibility. In-store: almost none. Omar Ebeid, Founder & CEO at Zeal, highlights a huge gap in payments today: 👉 E-commerce knows everything about the customer. 👉 Physical retail knows almost nothing. Online, you share: - Name - Email - Address - Purchase history In-store? 👉 Tap card. Walk out. Anonymous. And if a merchant does want to know who you are? 👉 They make you jump through extra steps: Scan a QR code. Open an app. Collect points. All while we’re entering the age of AI and agentic commerce. The question is: Why is in-store still so far behind? 🎧 The full episode of The Payments Shed Podcast hosted by Justin Hanna & Grant Evans is now live. 🔴 Youtube: https://lnkd.in/djriFgxp 🟢 Spotify: https://lnkd.in/d6WMcYtt 🟣 Apple Podcasts: https://lnkd.in/deRyeCzG

Chat-based commerce is rapidly changing retail. When shoppers ask AI to choose, compare, and buy, the path to purchase can skip your website entirely. In BDO’s latest 60-second Retail Podcast, we break down what “conversational checkout” means for discovery, conversion, and payments: https://bdousa.com/4bIsx6X

At the end of every episode, we ask our guests to banish one thing from payments forever. This time, Will Plummer, CEO at Trust My Group, went big. 🗄️ Shelf of Shame: Chargebacks (as a concept). A system created in the 1970s. Largely unchanged. Still governing modern digital commerce. In sectors like travel; where friendly fraud is significant; Will argues there’s a structural imbalance that’s no longer fit for purpose. When the rules were written: - E-commerce didn’t exist as it does today - Digital evidence wasn’t what it is now - Agentic AI certainly wasn’t making bookings So the real question becomes: Has the chargeback framework evolved fast enough for modern payments? 🎧 The full episode of The Payments Shed Podcast hosted by Justin Hanna & Grant Evans is now live. 🔴 Youtube: https://lnkd.in/d5a4_g9u 🟢 Spotify: https://lnkd.in/dBS773ux 🟣 Apple Podcast: https://lnkd.in/dCQjXNqt

No scripts. No moderator. All the insights. Payments is full of buzzwords. This conversation goes beyond them. Together with Björn Fant from BHG Group, we sat down to talk about what’s actually driving conversion today — from payment choice and AI to the product decisions merchants are navigating right now. Grounded in what we see in real ecomms and checkout setups across the Nordics. You can now watch the full session like a webinar or listen to it like a podcast — whichever fits your day better. Camilla Plahn + Sebastian Ruthström 🎧 Listen on Spotify - https://lnkd.in/drKf6eEi ▶️ Watch the full session - https://lnkd.in/dySMRvW7