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Performance Management: Improving Employee Performance Preview

Performance Management: Improving Employee Performance

With Don Phin Liked by 2,081 users
Duration: 1h 2m Skill level: Intermediate Released: 2/1/2022

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Course details

A central goal of any manager is to help their employees produce good work, and enhance their ability to do this work over time. But while the concept of performance management isn't new, the methods used to accomplish it have changed. Today's managers must contend with a variety of different factors, including a shortage of skilled labor and boomers leaving the workforce as millennials enter it.

In this course, join HR expert Don Phin as he shares strategies for creating a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace. Don covers techniques for setting clear expectations, delegating tasks, and managing remote workers. He also explains how to get to the root of poor employee performance and coach both high-performing and low-performing employees.

This course includes AI-powered Role Play. Role Play allows you to practice what you’ve learned in interactive simulations of real-world conversations.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.7 out of 5

2,559 ratings
  • 5 star
    Current value: 1,938 76%
  • 4 star
    Current value: 494 19%
  • 3 star
    Current value: 113 4%
  • 2 star
    Current value: 7 <1%
  • 1 star
    Current value: 7 <1%
  • Aris Sapra Aris Sapra

    Aris Sapra

    Technical Trainer at TESDA: Technical Education and Skills Development Authority

    5/5 August 21, 2026
    Good! Foster an open-door environment where employees feel comfortable sharing concerns respectfully
    Helpful · Report
  • terry abejuela terry abejuela

    terry abejuela

    PhilHealth PROCAR

    5/5 August 19, 2026
    This course provided practical and actionable strategies for improving employee performance through effective feedback, delegation and engagement.
    Helpful · Report
  • Sakiusa Tabakau Sakiusa Tabakau

    Sakiusa Tabakau

    Banking professional skilled in cash flow and balance sheets, Nostro and Vostro Reconciliation, International TT Chgs payment, Collections follow up.…

    5/5 August 11, 2026
    I found this course to be practical, engaging, and highly relevant to anyone in a leadership or team support role. The content provided a strong understanding of modern performance management, emphasizing continuous feedback, effective delegation, employee engagement, and managing results rather than micromanaging activities. One of the most valuable takeaways was the importance of clear communication, setting measurable expectations, and creating a positive work environment that supports employee performance. The course also highlighted the value of emotional intelligence, regular feedback conversations, and involving employees in their own development, which are all important for building high-performing teams. The scenarios and knowledge checks helped reinforce key concepts and made the learning easy to apply to real workplace situations. As an International Operations Reconciler, I found the lessons on feedback, delegation, and performance measurement particularly useful, as they
    Helpful · Report

Contents

What’s included

  • Practice while you learn 2 exercise files
  • Test your knowledge 3 quizzes
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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