The Underwriting Manager partners with the Director of Underwriting to execute underwriting strategy and drive profitable growth. This role leads underwriting talent, strengthens operational discipline, and collaborates across teams to ensure sound risk selection, compliance, and consistent performance.
Essential Duties
Collaborate with the Director of Underwriting and execute underwriting strategies aligned with organizational goals, profitability, and underwriting market trends
Lead and mentor a team of underwriters towards common departmental goals and targets
Collaborate in the production, review, and discipline of underwriting authorities
Conduct performance evaluations, set goals, and provide ongoing feedback
Make recommendations for staff development and training
Continuously evaluate and enhance underwriting processes for efficiency and accuracy
Collaborate in the innovation and implementation of digital transformation to streamline workflow and enhance data analysis capabilities, and AI
Ensure that all company and departmental processes are in compliance with insurance laws, regulations, and company-specific strategies to ensure accuracy, compliance and fairness
Maintain awareness of industry trends, competitor offerings, and emerging risks in the workers' compensation insurance market
Maintain, prepare, and present reports to provide underwriters, management, and other key stakeholders with metrics for analysis
Interface with the Accounting and Audit Department as appropriate to facilitate premium collections, audit dispute resolution, and mediating cancellation issues
Interface with Risk Management to facilitate risk reviews, pre quote consultations and manage potential disputes of recommendations
Travel
Other duties as assigned
Supervisory Responsibilities
Manage a growing team including Underwriters and Underwriting Assistants. Current staff of seven.
Minimum Standards/Requirements
Extensive Workers’ Compensation technical expertise combined with solid underwriting judgment.
Work Experience
10 years of Workers’ Compensation underwriting experience
3 years of leadership experience
Demonstrated experience in driving process improvements and leveraging technology
Education, Certifications
Bachelor’s degree focused on data analysis, risk management, insurance and data science, finance, economics, or accounting
Combined experience/education as a substitute for minimum education
Soft Skills
Strong business acumen and strategic mindset
Exceptional organizational and leadership skills
Excellent written and verbal communication skills
Coaching and staff development skills
Strong negotiation and relationship-building skills with agents, colleagues, and key stakeholders
Prioritization skills with the ability to adapt to demanding yet changing deadlines
Diplomacy
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Insurance
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