Virtual Directory Support Engineer

Position Title: Virtual Directory Engineer

Locations: Charlotte (CIC) – Minneapolis, MN – Chandler, AZ – Dallas, TX – Columbus, OH (3 days onsite 2 days remote)

Duration: 12 months

Mission

The Virtual Directory Engineer will be primarily responsible for interacting with internal with our cleint customers. The selected candidate will work on an Agile team to implement and enhance virtual directory solutions - this includes caching or proxying data from identity silos.

Must Haves

• Strong experience with RadiantOne FID Virtual Directory Technology (TOP SKILL)
• Understanding of LDAP concepts and IAM
• Experience with SQL Database (views/joins/lookups) and ETL concepts
• Familiarity with virtual directory products like Radiant Logic VDS, Oracle Unified Directory, PING, PING Federate, or similar products
• Experience working in an Agile environment
• Excellent communication skills and customer interaction experience - this role will include helping intake customer requests
• Investigative mindset - will work with internal customers to drive requirements and turn into scalable solutions
• Day to Day:
• Responding to ongoing customer requests including responding to emails, Service Now Incidents, phone calls, instant messages, troubleshooting meetings, etc.
• Supporting RadiantLogic VDS and Oracle Unified Directory
• Participating in data center migration efforts
• Monitoring alerts and responding accordingly
• Updating and validating existing documentation
  
  

Plusses

• Basic understanding of PBAC/RBAC/ABAC
• Familiarity with SIEM tools
  
  

Skills: agile,data,oracle,virtual administrative support,radiantone,vds,sql,virtual directory,radiant,ping,pbac,agile environment,etl,ldap,security information and event management (siem)