Tri-State Bobcat is a trusted provider of compact construction equipment, parts, and service. Due to an internal promotion, we are seeking a professional and customer-focused Receptionist to serve as the first point of contact for customers, vendors, and visitors. This role plays a key part in creating a welcoming experience while supporting daily administrative, sales, and service operations. The ideal candidate is organized, dependable, and able to manage multiple priorities in a fast-paced dealership environment.
Key Responsibilities
Greet and assist customers, vendors, and visitors; serve as the first point of contact
Manage a multi-line phone system, route calls appropriately, and take accurate messages
Maintain a clean, organized, and professional front desk, lobby, showroom, and breakroom
Handle incoming and outgoing mail, packages, and deliveries
Provide general administrative support to sales, service, and management teams
Set up new customers and maintain accurate customer files and records
Prepare, type, and process work orders for final technician review
Perform daily credit card reconciliation and assist with sales-related documentation
Order and maintain office supplies, catalogs, and sales materials
Send emails, faxes, and other internal or external communications as requested
Maintain organized filing systems and support interdepartmental communication and coordination
What We're Looking For
Minimum of 2 years of experience in a receptionist, administrative, or customer service role
High school diploma or equivalent required
Valid driver's license
Strong customer service skills with a friendly, professional, and welcoming demeanor
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Highly organized with strong attention to detail
Self-motivated with the ability to work independently and as part of a team
Benefits
Health, Dental & Vision Insurance
Company-paid Life & AD&D, plus supplemental options
401(k) with company match
PTO begins accruing your first day, plus 7 paid holidays
Company-provided uniforms with weekly laundering service
Employee Assistance Program (EAP)
Career advancement opportunities within a growing organization
Why Tri-State Bobcat
Established, respected organization with long-term stability