Network Administrator

Overview

This position focuses on hands-on network support, implementation, and troubleshooting across enterprise environments. The ideal candidate is a professional, proactive problem solver with solid technical knowledge and a passion for improving network reliability and performance.

Key Responsibilities

• Support and maintain local and wide area network (LAN/WAN) infrastructure, switches, routers, firewalls, and wireless systems.

• Will need to travel to field offices in the San Francisco Bay area – Sunnyvale, Concord, San Francisco and where needed on the west coast.

• Assist in network upgrades, configuration management, and device remediation.

• Provide technical support for regional centers and remote sites, ensuring connectivity and uptime.

• Perform network troubleshooting, diagnostics, and performance tuning.

• Participate in data center operations, including rack layout, power/cooling checks, and cable management.

• Conduct site cabling and Wi-Fi implementation for office expansions, relocations, and refresh projects.

• Support Move, Add, Change, and Disconnect (MACD) requests and assist with equipment decommissions and site clean-ups.

• Work collaboratively with system, security, and service desk teams to resolve complex network issues.

• Maintain up-to-date network documentation, diagrams, and asset inventory.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or related field; 4+ years of network administration or engineering experience. NOTE: 7+ years without bachelor’s degree.

• Strong working knowledge of Cisco products, LAN/WAN, routing/switching, and Wi-Fi technologies.

• Experience with network troubleshooting tools and interpreting logs to isolate and resolve problems.

• Familiarity with one of more of the following: Palo Alto, F5, or similar enterprise networking platforms.

• Experience with ticketing systems such as ServiceNow.

• ability to obtain and maintain a Public Trust clearance.

Preferred Qualifications

• Associate’s or professional-level certification (e.g., CCNA, Network+, or equivalent).

• Experience supporting federal health agencies (HHS, CMS, NIH, etc.).

• Familiarity with VMware AirWatch, Microsoft Intune, Splunk, or SIEM platforms.

• Knowledge of data center operations, structured cabling, and site infrastructure management.

• Hands-on experience with Wi-Fi deployment, switch configuration, and MACD processes.

• Exposure to project management and reporting.