IT Business Systems Analyst

Reporting to the IT Manager of Applications, the IT Business Systems Analyst is responsible for serving as a primary liaison between business stakeholders and IT. This role supports and leads analysis, solution design, and implementation efforts within assigned systems or projects to ensure business systems effectively support organizational strategy, operational efficiency, and regulatory requirements. The role operates as an individual contributor with a high degree of accountability for assigned systems and initiatives.

Essential Functions

1. Perform and lead analysis, design, and optimization of business processes and applications within assigned functional areas.
2. Translate business needs into clear, detailed functional and non-functional requirements, user stories, and system specifications.
3. Partner with business stakeholders and IT teams to evaluate, implement, and enhance technology solutions that align with business objectives.
4. Serve as a subject matter resource for assigned business systems, supporting stability, usability, and continuous improvement.
5. Lead and conduct system testing activities, including test planning, execution, coordination of user acceptance testing (UAT), and validation of deployment readiness to ensure successful adoption and outcomes.

Education & Experience

• Associate’s or Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field, or equivalent work experience required.
• 2+ years of experience as a Business Systems Analyst or in a similar role supporting business applications required.
• Experience in professional services, financial services, or regulated environments preferred.
• Experience with ERP, CRM, HRIS, or other enterprise platforms preferred.
• Certifications such as CBAP, PMI-PBA, Agile/Scrum, or equivalent preferred.
• Self-motivated problem solver with a passion for learning and adopting new technologies.
• Strong ability to interpret technical documentation and apply resources to resolve complex issues.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• Proven ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.

Compensation

$85,000 - $95,000 plus full benefits

Robert Half is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.