Information Technology Network Manager

The IT Network Manager is a hands-on leadership role responsible for overseeing enterprise network operations, leading and developing a high-performing IT team, and designing scalable, secure infrastructure. This position plays a critical role in ensuring network reliability, supporting business continuity, and enabling organizational growth through modern, high-performing network solutions.

Key Responsibilities:

• Lead, mentor, and develop a team of network/IT professionals, fostering a collaborative and accountable work environment

• Oversee daily network operations including configuration, deployment, and maintenance of routers, switches, firewalls, and wireless infrastructure

• Design, implement, and continuously improve enterprise network architecture across LAN/WAN and cloud environments

• Troubleshoot complex network issues and lead escalation efforts to ensure minimal downtime and optimal performance

• Manage and deliver network and IT infrastructure projects, including planning, budgeting, and cross-functional coordination

• Develop and enforce network security policies, including firewalls, VPNs, IDS/IPS, and access controls

• Partner with vendors and internal stakeholders to define requirements, manage SLAs, and ensure successful solution delivery

• Maintain comprehensive documentation for network architecture, configurations, and disaster recovery plans

Minimum Education & Experience Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent practical experience)

• Minimum of 7+ years of progressive experience in networking or IT infrastructure roles

• At least 3+ years of experience leading or managing technical teams

• Strong background in enterprise networking environments, including LAN/WAN and wireless systems

Special Requirements:

• Industry certifications such as CCNA, CCNP, Network+, or equivalent are strongly preferred

• Experience with cloud networking technologies (AWS or Azure) is highly desirable

Knowledge, Skills, and Abilities:

• Deep technical expertise in routing, switching, TCP/IP, DNS, DHCP, and wireless networking

• Strong understanding of network security principles including VPNs, IDS/IPS, and secure architecture design

• Proficiency with enterprise-grade networking hardware and cloud networking concepts

• Experience with network monitoring, automation, and performance management tools

• Excellent analytical and problem-solving skills, particularly in high-pressure situations

• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

• Familiarity with ITIL practices including change, incident, and problem management

• Proven leadership abilities including coaching, delegation, and performance management

Additional Desired Characteristics:

• Experience delivering large-scale infrastructure or transformation projects

• Strong vendor management and negotiation skills

• Ability to balance strategic planning with hands-on technical execution

• Continuous improvement mindset with a focus on innovation and efficiency

Work Environment:

Onsite 4 days a week

Other Duties:

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.