Desktop Support Engineer

Akkodis is looking for a skilled Helpdesk / Desktop Support Specialist to join our IT team. This role involves providing technical support and troubleshooting assistance to employees across the organization, ensuring smooth operation of computer systems, networks, and applications. The ideal candidate will have excellent problem-solving skills, a customer-service mindset, and the ability to work efficiently in a fast-paced environment.

Pay/Salary Range: $23.00/hr to $30.00/HR The salary may be negotiable based on experience, education, geographic location, and other factors.

Key Responsibilities:

• Resolve end-user issues with hardware, software, and network access via phone, email, and in-person support.
• Set up, configure, and maintain desktops, laptops, printers, and related hardware.
• Document issues and resolutions in the helpdesk system and escalate as needed.
• Manage user accounts, permissions, and support onboarding/offboarding processes.
• Maintain equipment inventory and assist with basic IT training for users.

Qualifications:

• 1-3 years in helpdesk or desktop support.
• Proficiency in Windows, macOS, and basic networking concepts.
• Strong customer service and communication skills.
• Preferred: Experience with Active Directory, Office 365, and relevant certifications.

If you are interested in this position, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance