Collections Specialist

We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Tampa, Florida. In this role, you will handle business-to-business collections while maintaining professionalism and accuracy. The ideal candidate will bring strong analytical skills, proficiency in Excel, and a proven ability to manage a high volume of accounts effectively.

Responsibilities:
• Manage and oversee business-to-business collections for a portfolio averaging 286 accounts.
• Utilize Excel tools, including VLOOKUPs and pivot tables, to analyze data and streamline collection processes.
• Conduct virtual training sessions to ensure consistent adherence to collection policies.
• Collaborate with clients to resolve outstanding invoices and maintain positive relationships.
• Implement effective strategies to reduce delinquency rates and optimize cash flow.
• Monitor account status and generate detailed reports on collection activities.
• Communicate clearly and professionally with customers to negotiate payment plans.
• Address billing discrepancies promptly and ensure accurate account reconciliation.
• Maintain compliance with company standards and regulatory requirements.
• Work independently while coordinating with team members to achieve collection targets.
• Minimum of 3-5 years of experience in commercial collections or a related field.
• Strong proficiency in Excel, including VLOOKUPs and pivot tables.
• Proven expertise in managing and resolving business-to-business accounts.
• Familiarity with billing collection processes and credit-related procedures.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Self-motivated and capable of working independently.
• High attention to detail and commitment to accuracy.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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