Chief Revenue Officer

About Pragma Edge

Pragma Edge is a leading IBM partner specializing in enterprise technology solutions across four core pillars: Asset Lifecycle Management (Maximo), Partner Integration (EDI/B2B/Sterling), Integration & Automation, and Artificial Intelligence. We serve clients across financial services, public sector, and key industry verticals throughout North America, delivering transformational outcomes through a blend of deep technical expertise and consultative delivery.

As we scale our go-to-market engine and expand our client footprint, we are seeking a dynamic, results-driven Chief Revenue Officer to lead our revenue strategy and accelerate growth across all markets.

Role Overview

The Chief Revenue Officer (CRO) is a critical executive leader responsible for building and scaling Pragma Edge's revenue engine. This individual will own the full revenue lifecycle — from demand generation and sales strategy to customer success and retention — and will work in close collaboration with the CEO, practice leaders, and delivery teams to align growth initiatives with business objectives.

The ideal candidate brings deep enterprise software and services sales leadership experience, a proven track record of scaling revenue in a partner/channel environment, and a hands-on approach to building high-performance teams.

Reports To

CEO / Board of Directors

Department

Revenue & Growth

Travel

Up to 40%

Compensation

Base + Commission + Equity (based on Performance)

Key Responsibilities

Revenue Strategy & Growth

• Define and execute a comprehensive revenue strategy aligned with Pragma Edge's four business pillars and geographic market priorities (Northeast, Southeast, Midwest, West, Financial Services, and Industry verticals)
• Set annual and quarterly revenue targets and build the operational cadence to achieve them
• Identify new market opportunities, vertical expansions, and partnership strategies to drive net-new revenue
• Own pipeline health, forecasting accuracy, and revenue predictability across all markets

Sales Leadership

• Recruit, lead, mentor, and develop a high-performing sales organization including regional directors, account executives, and business development resources
• Establish a repeatable, consultative enterprise sales methodology — ensuring the team sells on business outcomes and ROI, not just product features
• Drive accountability through clear KPIs, performance management, and a culture of continuous improvement
• Personally engage with strategic accounts, C-suite stakeholders, and key pursuits to support and accelerate close

Customer Success & Retention

• Partner with the VP of Customer Success to ensure strong client retention, expansion revenue, and reference-ability across the portfolio
• Champion a land-and-expand growth model — turning initial engagements into long-term strategic partnerships
• Ensure client satisfaction benchmarks and NPS targets are embedded in the commercial team's incentive structures

IBM Partnership & Alliances

• Leverage and strengthen Pragma Edge's IBM partnership to maximize co-sell opportunities, MDF utilization, and joint go-to-market programs
• Build relationships with IBM regional and national sales leaders to drive joint pipeline and solution alignment
• Identify and develop additional technology alliances that complement Pragma Edge's portfolio

Cross-Functional Collaboration

• Work closely with the Maximo Practice Leader and technical delivery teams to ensure solutioning and pricing are competitive and client-centric
• Collaborate with marketing to develop demand generation programs, content strategies, and event presence that support pipeline growth
• Partner with finance and operations to develop deal structures, pricing models, and commercial terms that balance growth with profitability

Qualifications

Required

• 15+ years of progressive sales and revenue leadership experience in enterprise technology, software, or managed services
• Demonstrated success leading and scaling revenue teams in a services/consulting or technology partner environment
• Deep familiarity with enterprise software sales cycles, multi-stakeholder deal management, and consultative selling methodologies
• Experience with IBM products or ecosystem (Maximo, integration, automation, AI, or Sterling) strongly preferred
• Proven ability to build and lead geographically distributed sales teams
• Strong executive presence with the ability to engage credibly at the C-suite level
• Track record of meeting or exceeding $20M+ annual revenue targets

Preferred

• Prior experience in an IBM Business Partner or value-added reseller (VAR) environment
• Familiarity with asset lifecycle management, EAM, or industrial software markets
• Experience scaling revenue from a growth-stage company
• MBA or advanced degree in business or technology

What Pragma Edge Offers

• Competitive base salary plus performance-driven commission and equity participation
• Executive leadership role with direct influence on company strategy and direction
• The backing of a strong IBM partnership with established market presence and credibility
• Collaborative, entrepreneurial culture that values long-term relationships over short-term wins
• Remote-first flexibility with meaningful in-person engagement across key markets
• 401(k) with employer matching, PTO, and comprehensive benefits