Reporting To: Director of Intelligence & Productivity
Compensation: $80,000 - $90,000 / year
Description
At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.
Veriforce is seeking a Business Intelligence Analyst with a strong focus on AI and automation to optimize performance across our Operations and Intelligence teams.
This role sits at the intersection of network performance, operational intelligence, and process automation. You will monitor and analyze network health, identify inefficiencies across systems and workflows, and design AI-enabled and automated solutions that improve reliability, scalability, and operational efficiency.
You will transform raw network and operational data into actionable insights while building intelligent systems that reduce manual effort, improve response times, and proactively detect performance risks. This is a builder role requiring analytical rigor, systems thinking, and hands-on automation development.
What That Means Day-to-day
Network Monitoring & Performance Optimization
Analyze network performance across client and contractor journeys to identify trends, risks, and improvement opportunities
Monitor data flows and connectivity between internal systems
Proactively identify and escalate operational gaps and bottlenecks before they escalate and our teams and customers
AI & Automation Development
Develop AI-driven insights, anomaly detection models, and predictive performance indicators
Automate recurring operational workflows to reduce manual intervention and increase consistency
Lead rollout and continued enablement for new productivity and AI tools
Train teams on how and when to use tools to drive real efficiency and quality gains
Reinforce best practices to ensure consistent and sustained adoption
Build scalable reporting frameworks aligned to evolving business needs
Governance, Security, & Continuous Improvement
Ensure data handling adheres to governance, compliance, and security standards
Document processes, automation logic, and system dependencies clearly
Partner cross-functionally with Product, Engineering, and Operations to improve system reliability
Continuously identify opportunities to streamline workflows and improve operational scalability
What Success Looks Like
Increased utilization and effectiveness of AI-enabled workflows
Reduced variability in execution across Operations and Intelligence teams
Reduction in manual operational tasks through automation
Increased use of AI-driven insights in operational decision-making
Clear, actionable intelligence delivered to leadership
Faster, more consistent adoption of new processes and tools
What You’ll Need To Be Successful
Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field
3–5 years of experience in data analytics, network performance analysis, systems integration analytics, or similar roles
Strong proficiency in SQL and data visualization tools (Power BI, Tableau, Looker, or similar)
Experience building or supporting automated data pipelines
Experience enabling teams on AI tools, automation, or new technology platforms
Strong analytical and problem-solving skills with high attention to detail
Ability to communicate complex technical findings clearly to non-technical stakeholders
Strong written and verbal communication skills
Highly efficient, organized, and pragmatic
Comfortable working in a fast-paced, evolving environment
Preferred Qualifications
Familiarity with API monitoring, integration environments, and system interoperability
Experience with Python, R, or similar tools for data manipulation and automation
Background supporting operational, compliance, or scaled service teams
What You’ll Get In Return
Here are just a few of the great reasons you should join our team!
Work with a global team! We have colleagues and customers across North America and overseas.
Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
Veriforce provides
100% paid employee medical and dental insurance
Monthly contributions to Health Savings Accounts
A 401(k) match that is immediately fully vested
Outstanding time off benefits
Paid time off for volunteer activities
Remote work
All job offers will be contingent on successful completion of a drug screen and background check.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
IT Services and IT Consulting
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