𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗣𝘂𝗯𝗹𝗶𝗰 𝗔𝗴𝗲𝗻𝗰𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗦𝗵𝗼𝘂𝗹𝗱 𝗔𝘀𝗸 𝗕𝗲𝗳𝗼𝗿𝗲 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗢𝘂𝘁 𝟮𝟬𝟮𝟱
As 2025 comes to a close, now is the time for reflection and recalibration. Public agency leaders face increasing expectations, changing funding realities, and an urgent need to deliver results with transparency and efficiency. The most effective agencies don’t just plan — they pause to evaluate whether their vision, structure, and priorities still align with the outcomes their communities need most. These questions can help you start CY 2026 with clarity, focus, and momentum.
Public agency city managers, general managers, and executive leaders should consider these questions as they close out 2025.
• Do we have the right vision for our agency?
Suppose your vision sounds like “the #1 provider of services,” push deeper. When former Los Angeles Mayor Tom Bradley envisioned his city as a gateway to the Pacific Rim, that vision inspired decades of investment in transit, trade, and cultural connection — a vision that built lasting value.
• What are your top strategic priorities for 2026 — and are they the same?
Circumstances, resources, and community expectations evolve. When Denver shifted its 2024 priorities to focus on housing and homelessness, it was because leaders recognized that past priorities no longer fit current realities. Reassessing direction annually keeps the strategy relevant.
• Does your business model assume that a new tax measure will solve your Challenges? Sustainable solutions seldom begin with new revenue. Before asking taxpayers for more money, explore your agency for structural efficiencies, process improvements, or service adjustments. Financial strength is built on discipline, transparency, and alignment — not reliance on the next measure.
• Do we have clarity around our priorities and values?
Many agencies struggle not because they lack a plan, but because too few people understand it. Clarity isn’t about slogans on a wall — it’s about leaders and their direct reports living and communicating the vision daily. Former San Antonio City Manager Sheryl Sculley held weekly leadership huddles to ensure every department head understood not only the “what,” but the “why.”
• Are your direct reports focused on the right things?
Alignment matters. When Phoenix restructured its executive team to break down silos between Transportation, Streets, and Sustainability, collaboration increased, and duplication declined. Where alignment thrives, execution follows.
• Is your culture driving productivity and innovation?
Culture either accelerates progress or quietly blocks it. After Hurricane Harvey, Houston’s public works teams rebuilt not just infrastructure, but a culture of resilience — empowering staff to make faster, data-informed decisions. Reflect on whether your culture in 2025 fueled agility — or stifled it.
• What’s the state of your talent?
What got you here won’t get you there. When San Diego established its “