Idit Matas

Hiring your first product manager? TL;DR Lessons from a First PM Hire A conversation between Walid Koleilat, VP of Product & Design at Alexi, and Heidi Ram, Product Practice Lead at The Product Recruiter. Walid joined Alexi as the company’s first PM after Series A. Here’s what founders should know: • Define the problem the PM is meant to solve before hiring. • Balance today’s priorities with what the company will need to scale. • Set clear decision rights between founder and product leader. • Trust and chemistry matter more than perfect credentials. 🔗 Read the full conversation: https://lnkd.in/eRxHdgzX

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SaaS teams are trying to do more with the same (or smaller) headcount—especially in support, success, RevOps, and product. AI agents are starting to carry real weight here: automating onboarding flows, watching accounts for churn signals, triaging tickets, syncing data across tools, and even coordinating actions across multiple systems without a human in the middle. In our latest breakdown at AppMakers USA, we show how AI agents plug into SaaS workflows end to end: from trial activation and in-app guidance to support, renewals, and expansion. If ARR, retention, and efficiency all sit on your dashboard, this is the kind of system design you should be looking at. 👉 Read the full article here: https://lnkd.in/gbVus-cE #AIAgents #SaaS #RevOps #CustomerSuccess #AppMakersUSA

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This is really cool! This really helps teams to understand how much productivity gains are thru tools like #ClaudeCode - no more guessing or estimations! This will also help organizations understand better how best to utilize these AI development tools for their organizations and product. #softwaredevelopment #llm #ai

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Throughout my career, I’ve had the privilege, luck, or intuition to work with incredible managers. People who gave me clear goals, trusted me, and let me run. And a few who didn’t. Who micromanaged every step. Tal Sarig-Avraham Didi Azaria Aviv Canaani Sari Brosh Rechav Eyal Zehavi Sergei Sorin (If I tagged you, you’re in the first group) ==== What’s interesting is that many of us, myself included, micromanage our new agent “employees” instead of letting them thrive. We define every step in the flow, every tool they should use, every check, and every decision. And then we’re surprised when we get mediocre results. ==== In the latest PMMiya Podcast episode, I sat down with Jonathan Fishman (VP Marketing at Sett) to talk about the shift we need to make: Context. Skills. Tools. Memory. And above all: OKRs instead of feature lists. The same principle applies. Give your agents clear goals and the right context, enable them, and don’t micromanage them. They’ll not only perform better. They’ll surprise you. Average agents are usually a management problem, not an AI problem. ​​Link in the comments. Oryan Aviner Yair Ronen

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Bring ZoomInfo data into the tools your teams already use. 📣 API access is now included in all Copilot plans. This update gives customers direct access to ZoomInfo’s AI-ready data across a growing ecosystem of partner applications — starting with Outreach and Salesloft. With API access, customers can: • Integrate ZoomInfo data into partner tools • Discover key contacts not in their CRM • Verify phone numbers and email addresses • Power more complete AI-enabled GTM motions The future of open, connected GTM starts here. Learn more: bwnews.pr/4f2ydtM

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"AI is eliminating manual prospecting," but that's not even the real story here. Yoni Tserruya (Lusha) breaks down why RevOps is becoming THE most critical role in GTM teams 🤔 The shift he describes is seismic: 📍 From recruiters to sellers: Regardless of where your tool starts, in the end, it has to prove that it helps you to drive revenue. His company is the backbone of B2B revenue. That migration tells you everything about where value creation happens today. 📍 From spray-and-pray to signal-based: Machine learning isn't just filtering leads, it's predicting buyer intent before buyers know they're buyers. The companies ignoring these signals are already dead; they don't know it yet. 📍 From tools to agents: "The next era of software will be built around automation, agents, and on-demand UI." Translation: Your sales stack is about to become sentient. ❇️ The quote that stopped me cold: When RevOps becomes more critical than Sales Ops, you're not just changing roles, but you're admitting that revenue is now an engineering problem, not a relationship problem. ✴️ Yoni's take on defensibility in AI-native SaaS is particularly sharp when everyone has AI; your moat isn't the technology. It's the signals you capture that others can't (pause for a moment and think through). 🎯If you're in sales leadership or building in the GTM space, RevOps is no longer your support function; it's your competitive advantage and the roadmap to revenue growth that leaves competitors behind. #startups #venturecapital #sales #moderngtm #gtmai

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PLG growth is changing how SaaS companies sell, and cloud marketplaces are where it’s gaining momentum. Tackle’s new Product-Led Growth Playbook for Cloud GTM gives SaaS leaders a complete framework for building and scaling PLG through AWS, Microsoft, and Google Cloud. Our playbook covers: - Strategic Foundation: Why PLG matters now and how it connects to Cloud GTM - The PLG Funnel: Step-by-step guidance on acquisition, activation, conversion, expansion, and retention - Operational Playbooks: monetization, marketing, and finance models that work across platforms - Launch Framework: A 90-day roadmap with clear roles, responsibilities, and KPIs Whether you’re adding PLG to a sales-led org or optimizing a self-service model, this guide helps teams move faster with clarity and alignment. Get the full playbook here: https://lnkd.in/eaxezMxt

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Someone had asked me for an advice on how to improve their production resiliency and operational. They have built a good CI/CD pipeline, with dashboards, alerts and automations, however one critical flaw was that there was no separation between the CI/CD environment and the production environment. At Wix Engineering we make sure to separate the two. We don't even use the same technology stack to build production / customer facing services and internal services, and of course the two environments are completely separate. The reason for doing that is that we want to make sure that if we have a production incident and something is misconfigured or misbehaving on our production env, we are still able to push a fix to production, where if the CI/CD was on the same environment and stack as our production env, it would have suffered the same downtime, hindering our ability to push fixes safely.

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What’s in Sreedhar Peddineni’s Agentic GTM OS? A system built around one leverage point: Activation determines revenue. Sreedhar has been building at that layer for decades. Co-founder of Gainsight Co-founder & CEO of GTM Buddy Built products and GTM systems across multiple enterprise cycles His model reflects a consistent pattern: – content, enablement, and execution must operate as one system – knowledge only matters if it’s activated inside the deal – revenue is constrained by how fast teams can apply context – AI becomes valuable when it drives action, not insight At GTM Buddy, that becomes explicit: A revenue activation engine for the agentic sales era. Where: – content, signals, and guidance are embedded in workflows – sellers receive context at the moment of execution – enablement shifts from training → in-flow decision support – GTM becomes a system of continuous activation This is the shift: From enablement → execution From content → context From knowledge → action The constraint is no longer information. It’s activation. Sreedhar brings this perspective to the CEO Roundtable: CEO panel: Agentic GTM Methodology – From Experimentation to Operating Discipline Mar 26 | 10:00 am PT A discussion on how GTM systems evolve when execution becomes the primary bottleneck, and how leading teams redesign around activation. Attend free/virtual: https://lnkd.in/dBK45pYE Gainsight Vivun Vidyard Amoeba AI 1mind EverWorker ZoomInfo Alta | AI Revenue Workforce Von Provarity RevSure AI GTM Buddy Spara Across AI Dialpad SalesboxAI Genesis Computing Nooks

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By leveraging Cresta AI Agent, Propel Holdings transformed their contact center operations and the results speak for themselves: 💬 58% containment ⏱️ 50% less after-call work 🔍 100% of calls analyzed for insights Instead of adding headcount, Propel gave their teams the tools to work faster, smarter, and with more confidence—without compromising the customer experience. This is what it looks like when AI becomes a true operational advantage! Read the full case study here: https://lnkd.in/g3SW7DZy #CrestaAIAgent

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E-learning is falling short for engineers. Practical projects and team work are essential for complex subjects like agentic AI and prompt engineering.

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3 𝗼𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗵𝗲𝗮𝗱𝗮𝗰𝗵𝗲𝘀… 𝗲𝗹𝗶𝗺𝗶𝗻𝗮𝘁𝗲𝗱 ✅ Convoso VP of Product & Product Marketing, Daniel Foppen, reveals how Convoso Ignite: ✨ Automates DID management so you can focus on selling ✨ Uses DID Health Scores for next-level insights ✨ Optimizes in real time to get the best results possible Get ready to ignite your outbound call center performance 🚀 #ConvosoIgnite #OutboundSales #CallCenterInnovation #OutboundCallCenter #Convoso

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Salesforce has acquired the Israeli startup Doti AI to enhance its enterprise search capabilities. Doti AI, founded last year, focuses on breaking down knowledge silos across enterprise tools like Slack, Jira, Notion, and Salesforce itself. The acquisition aligns with Salesforce's strategy to improve data quality and availability, complementing previous acquisitions like Zoomin and Informatica. Read more: https://lnkd.in/gZ9g3ipx 📰 Subscribe to the weekly AI Funding News Newsletter: https://lnkd.in/enH99b34 #ai #artificialintelligence #ainews #aifunding

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💡 Most SaaS teams talk about revenue and churn. But what about the signals hidden beneath the surface? Over the years working with SaaS founders and product teams, we’ve realized that focusing only on “headline” numbers can leave blind spots. The true health of a product lives in the details - in how users behave, what they adopt, and how they grow with you. That’s why we decided to break down 5 underused metrics that deserve way more attention. 👇 Dive into the full carousel and see which ones you’re already tracking and which could change your product game. #WeAreJupiPlus #SaaS #ProductGrowth #ProductHealth

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I recently had a great discussion with our Head of Customer Success, Aviv Ronen, about why job descriptions are quickly becoming a thing of the past. The reality is that almost no one reads an entire JD, and most candidates apply when they meet only half the listed requirements. Add in the disconnect between recruiters and hiring managers, and you’ve got a tool that does little to help companies attract the right talent. Platforms like LinkedIn & Indeed already do much of the filtering, which makes the traditional JD even less relevant in today’s hiring landscape. Kevin Weil, CPO at OpenAI, recently posted about hiring research scientists. And of course, OpenAI has no shortage of applicants, they’re one of the most desirable companies in the world. But what about everyone else? Most companies don’t have the luxury of unlimited inbound interest, and yet they continue to rely on outdated, lengthy JDs that fail to connect with candidates in a meaningful way. This gap between how jobs are described and how talent actually searches is costing organizations great people. That’s why we’re building GoPerfect. Our platform helps companies move past outdated job descriptions and toward clear, concise, human messaging that attracts the right candidates. When I work with clients, I emphasize keeping things short, direct, and focused on what truly matters because that’s what drives results. In hiring, clarity beats complexity every time.

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Customer success doesn’t happen by accident. It requires focus, structure, and accountability. That’s why we’re excited to have Kunal R. leading Customer Success at Applitools as our Chief Customer Officer. In his first blog post, Kunal shares how we’re evolving the way we partner with customers to help teams achieve measurable outcomes from their testing strategy. The goal is simple: Every customer should clearly understand what success looks like, how progress will be measured, and how our work together drives meaningful business results. This includes: • Joint success planning • Proactive engagement based on real usage signals • Regular executive alignment through executive business reviews (EBR) to ensure progress and accountability If you’re an Applitools customer, you’ll see this approach reflected in how we plan, collaborate, and measure success together. #Expect2Win Read the full post: https://lnkd.in/eKtf4yVr

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What does the future of brand and creator collaboration look like in an AI-powered world? Corbett Drummey , VP of Brand Collaboration at Lightricks, is helping define it. As former CEO and co-founder of Popular Pays, he’s built platforms that connect creators and brands at scale. Today, he’s focused on LTX Studio, an AI video platform helping teams turn research breakthroughs into powerful, shareable content. At Upscale Conf SF, Corbett will join the stage in San Francisco to explore how creativity, technology, and brand storytelling are evolving fast. 📍 May 20–21 | SFJAZZ 🔗 https://lnkd.in/d_wkiM6d

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