Vanderbilt Center for Patient and Professional Advocacy (CPPA)

Congratulations to Valley Health on being named one of the nation's 15 Top Health Systems by Modern Healthcare and Premier Inc. Recognition like this reflects the collective efforts of leaders, clinicians, and care teams committed to creating environments where patients receive exceptional care and caregivers can do their best work. #HealthcareLeadership #CultureOfSafety #HealthcareExcellence

🦋 Dolly Parton showed that kindness can change lives in profound ways. Her example continues to remind us of the lasting difference we can make through compassion and caring for others. https://lnkd.in/eFPHCkNh

We recently announced the launch of CPPA faculty member Dr. Alice M. Krumm DNP, RN, CNOR(E), NEA-BC's leadership newsletter, Lead True. Lead Bold. In the inaugural issue shared below, she reflects on integrity, trust, and the leadership decisions that shape culture, offering thoughtful insights for leaders across healthcare and beyond. #HealthcareLeadership

Ask me about...why healthcare leaders are talking about Cup of Coffee conversations.☕ The kind that helps healthcare teams intervene early and effectively, strengthen relationships, and support a culture of safety and respect. At Vanderbilt Health CPPA's Promoting Professionalism Course: Addressing Behaviors that Undermine a Culture of Safety and Respect, participants learn the proven "Cup of Coffee" conversation alongside practical tools, case-based simulations, and lessons from more than 30 years of experience helping organizations promote accountability. Join us in Nashville this October. 📅 October 29-30, 2026 📍 Kimpton Aertson Hotel | Nashville, TN 👉 Register Here: https://lnkd.in/eeUZM3wv #CPPAFallCourse2026 #ProfessionalismInHealthcare #RespectInHealthcare #SaferCare

Thank you to Dr. Alice M. Krumm DNP, RN, CNOR(E), NEA-BC for sharing highlights from our visit this week with Texas Health Physicians Group. We are grateful to collaborate with a team that is making such a positive impact on patients, healthcare professionals, and the communities it serves. #ProfessionalismInHealthcare #RespectInHealthcare #HealthcareLeadership

We are so proud of you, Nicolette Kostiw, PhD, CPHRM, for taking on this challenge and continuing to pursue the best version of yourself. Your commitment to growth, learning, and personal development is inspiring, and we can't wait to see all that you'll accomplish. You've got this! ⚖️📚 #ProfessionalismInHealthcare #HealthcareLeadership #CPPA

We can't wait for the first edition of 𝗟𝗲𝗮𝗱 𝗧𝗿𝘂𝗲 𝗟𝗲𝗮𝗱 𝗕𝗼𝗹𝗱 by CPPA faculty member, Dr. Alice M. Krumm DNP, RN, CNOR(E), NEA-BC. #HealthcareLeadership

Congratulations to the hospitals recognized on the 2026-2027 U.S. News & World Report Best Hospitals Honor Roll. Thank you to Becker's Healthcare for highlighting this year's list. We are proud that many CPPA partner organizations are among the 20 hospitals named to the Honor Roll, recognized for their commitment to exceptional patient care, outcomes, and experience. We celebrate their continued dedication to making a difference for patients, families, and colleagues every day. https://lnkd.in/e9D2HWKU #ProfessionalismInHealthcare #SaferCare #RespectInHealthcare #HealthcareLeadership

As we head into the weekend, here's a reminder that culture matters. Organizations that foster a culture of safety and respect, where team members feel comfortable speaking up, holding one other accountable, and challenging assumptions, see measurable benefits: ✅ 20x more health care workers report faster implementation of new tools and technology ✅ 2.5x higher productivity in improving patient outcomes and quality of care ✅ 30% lower intent to leave within six months Creating an environment where people feel heard supports innovation, engagement, and better outcomes for patients and teams. #ProfessionalismInHealthcare #RespectInHealthcare #SaferCare #CultureMatters

At Vanderbilt Health CPPA, we are committed to helping make medicine kinder, safer, and more reliable. Peer-reviewed research continues to show that health systems can substantially reduce unprofessional behavior, by as much as 85%, when the right tools and processes are implemented and connected effectively. Are any of these challenges showing up in your organization? 👉 Medical team members not consistently following safety procedures and bundles 👉 Disrespectful behavior among team members that contributes to avoidance, frustration, or disengagement 👉 Rising malpractice claims, suits, or other risk-related concerns 👉 Informal workarounds for colleagues who may be struggling 👉 Declining teamwork, trust, or team cohesion 👉 Difficulty balancing intentionally designed systems with individual professional accountability 👉 Increasing adverse outcomes, turnover, or strain across teams If any of these issues resonate, our “Promoting Professionalism” course in Nashville, TN on October 29-30 will provide practical insights and strategies to help jumpstart meaningful culture change, strengthen accountability, and support professionalism across your organization—no matter where you are in the process. Watch the video below for a brief preview of the course experience: https://lnkd.in/exsuRyeQ Register for the course here: https://lnkd.in/eiNvAzXc #CPPAFallCourse2026