Pocketbook Agency

How a candidate treats the receptionist tells us more than their resume does. The way someone speaks to an assistant is the way they'll speak to a junior teammate in six months. We notice. Our clients notice too. If you're interviewing, remember this. Respect isn't a performance for the person with the title. It's how you treat everyone in the room. Follow Pocketbook Agency for more hiring insight from the recruiter's side of the table.

Great Executive Assistant communication isn’t about sending more emails. It’s about making every email clearer, more actionable, and easier to respond to. Strong communication reduces follow-up, keeps details from slipping through the cracks, and helps everyone operate with greater clarity. We explore eight practical principles in our latest blog, Unspoken Email Etiquette: EA Edition. Read the full blog, link in the comments!

Ready to make a move? Here's how our process works: Explore open roles on our Job List. See a strong match? Submit your info and resume. Don't see the right role yet? Join our candidate network. We'll reach out when an opportunity fits your background. Visit our website and click the "Talent" tab to register. Our team reviews every application. If you're a fit for an active search, a recruiter will contact you directly. Your next opportunity could be one conversation away.

We’re hiring: Personal Assistant | Miami | $140K A high-profile entrepreneurial family is seeking an experienced Personal Assistant to support their day-to-day personal and lifestyle operations. Reporting directly to the principals, this is a high-touch role for someone who is exceptionally proactive, discreet, organized, and comfortable managing complex logistics with minimal oversight. The ideal candidate will: • Have significant experience supporting UHNW and/or high-profile principals or families • Bring true Personal Assistant experience • Be highly skilled in complex domestic and international travel • Anticipate needs and stay several steps ahead • Have excellent judgment, communication, and follow-through • Be comfortable with evolving priorities and a 24/7 mindset • Have a valid passport View the full job description and apply through the link in the comments. #PersonalAssistant #MiamiJobs #PrivateStaff #UHNW #ExecutiveSupport #PrivateService #Hiring

The role of the Traveling Estate Manager is evolving. For HNW and UHNW families with multiple residences, frequent travel, and increasingly complex lifestyles, estate management no longer stops at one property. Today’s strongest Estate Managers are expected to move seamlessly between homes, teams, vendors, and destinations, bringing consistency, discretion, and operational excellence wherever the family goes. In our latest article, we explore The Rise of the Traveling Estate Manager and what this increasingly specialized role requires from today’s top household professionals. Link to full article in comments! #EstateManagement #PrivateService #HouseholdManagement #LuxuryStaffing #FamilyOffice #UHNW

Most hiring managers know the salary for a role. Almost none can tell you what a bad hire actually costs. We broke down the real math in our latest post. Recruiting costs, onboarding time, the work that stalls while everyone waits to see if the hire sticks. Add it up and you're often looking at half to two times the role's annual salary. For trust based roles like an EA or chief of staff, the cost goes further. A bad hire there can make an executive more guarded and slower to delegate to the next person. The fix isn't more interviews. It's better ones. Read the full breakdown here! https://lnkd.in/eQtvqKK6

Now hiring! A private couple is seeking an experienced Chef/House Manager for their non-primary estate in Bel Air. The ideal candidate combines strong private-chef expertise with a hands-on operational mindset. You’ll prepare daily meals with a clean, health-conscious approach, oversee the orderly operation of the residence, coordinate household staff and vendors, manage supplies and household accounts, and ensure a seamless, discreet environment. Ideal Background: • Proven private chef experience in a fine private home • Culinary degree or equivalent professional training • Experience managing a private residence, staff, and vendors • Strong knowledge of multiple cuisines and refined home cooking • Highly organized, detail-oriented, and hospitality-minded • Calm, polished, discreet, and comfortable working around principals • Valid driver’s license and U.S. work authorization Job Reference Number: 2602 Compensation: $200K - $225K DOE & comprehensive benefits Location: Bel Air, California Schedule: Approximately 60 - 70 days annually when principals are in residence, with a 6-day schedule and full meal service. When they are away, the schedule transitions to Monday - Friday with flexibility as needed. This is an excellent opportunity for a seasoned hospitality professional seeking a long-term position with a private couple known for stable, respectful relationships with their household team. Interested in learning more? Link to apply & the full job description are in the comments.

You accepted the offer. Six weeks in, you know you made the right move. What made the difference? Vote below. Tell us your story in the comments. 

New blog! Why discretion is a non-negotiable and our standards for Candidate vetting. In private service, your experience matters. But how you talk about that experience matters just as much. Maybe you worked for a high-profile family. Maybe you supported a celebrity, managed a complex estate, or held highly personal responsibilities. That experience can make you an exceptional candidate. But there's a line between demonstrating your experience and revealing someone else's private life. We pay attention to where you draw that line. Here’s the uncomfortable truth: If you share another family’s private business to impress us, a future client will wonder what you’ll share about them. In private service, discretion separates a good candidate from a trusted one. At Pocketbook Agency, we test for discretion throughout our vetting process. We don’t just ask candidates to promise it. Your ability to protect a former employer’s privacy may be the strongest signal you can give a future one. Read the full blog to learn what we look for when evaluating discretion in candidates and find us on Instagram for tips on navigating interview questions about discretion!

Featured Roles! We’re hiring for two key opportunities supporting the launch and growth of a cutting-edge defense technology facility: Administrative & Facilities Coordinator: An early-career opportunity for a highly organized professional who will support office administration, facilities coordination, visitors, new hires, and day-to-day site operations. Head of Operations: A senior leadership opportunity for an experienced operator who will oversee site operations, build operational infrastructure, manage facilities and vendors, and ensure the facility is prepared to support critical customer programs. From hands-on coordination to operational leadership, both roles play an important part in building a safe, efficient, and high-performing workplace from the ground up. Location: Albuquerque, New Mexico Explore both opportunities through our Corporate Job List, link in comments!