We started a series celebrating the people who make Tempo special – and we want to shout out Julia Atlygina for championing our customers' voices from the inside out. Her connection to Structure goes back to 2013, making her one of the product's longest-running advocates on the team.
Q: What does your day-to-day look like?
I'm a Senior Product Manager on the Structure product line. My day is a mix of customer conversations, roadmap work, and close collaboration with engineering, solution engineers, support, customer success, and sales. It all orbits the same question: How do we solve real customer pain?
Q: What's the coolest part of your job?
It's when a customer says "I finally feel heard." I love balancing what a customer needs right now with building something robust, secure, and easy to use long-term. That balance is the most rewarding part of the role.
Q: Which values of Tempo do you resonate with most?
"Succeed together" and "Deliver value." Building a great product is a team sport. When developers, designers, product managers, support, sales, and marketing are in sync, we create something that genuinely makes customers happy.
Q: What challenge did you overcome that you're most proud of?
Navigating the constant evolution of the Atlassian platform. As an app vendor, we're building on shifting ground: Every platform update brings new requirements, but also new possibilities. The challenge is adapting quickly without compromising our own quality standards, whether that's performance, security, or stability.
Structure is a large, complex application with serious engineering depth. Balancing external platform demands with our internal quality goals is an ongoing effort, and I'm proud we keep rising to it.
Q: What advice would you give to newcomers?
Stay curious about the customer and take the time to deeply understand the ecosystem you're building in. In our case, that means understanding Jira, not just as a platform, but as part of how people actually work every day. Before joining the Structure team, I had years of experience with Jira as a user and administrator. That background helped me understand not just customer problems, but their daily routines and how they think.
Q: What's next on your horizon at Tempo?
Supporting our customers and making Structure their everyday choice. Many of our largest customers still rely on the data center solution, and we're fully committed to maintaining high quality standards there for as long as the platform exists.
At the same time, we're focused on making the cloud transition as seamless as possible, closing product gaps, and exploring how AI can simplify the customer experience.
It all comes back to one thing: Making sure every customer, regardless of platform, continues to feel heard and supported.
__
Check out Julia's profile to learn more about how she's been shaping Structure from the inside since the very beginning!
