Opus Training

Training that keeps pace with how fast a kitchen actually changes. That's what INDAY is doing across their restaurants, and we're proud to be part of it 🎉

Neil Amin leads more than 3,000 associates across 76 Shamin Hotels properties. His rule for leadership: never ask someone to do something you're not willing to do yourself. In this Back to Basics clip, he explains why Shamin's executives work from the office alongside their teams instead of above them, and why that's what makes accountability hold up at scale.

"Opus has given me back time. Before, we've been focused on maintaining what we have. Now we're able to think about what comes next." That's Jessica Drahem, Director of Performance, Development & Culture at Newk's Eatery, on what two and a half years with Opus Training built for a four-person L&D team running a 96-location, majority-franchised network. They replaced a three-inch paper binder and manual grading with a digital manager-in-training path, then used that same visibility to turn franchisees into real partners in developing their teams. Full story in comments 🔗

🚗 We have been booked and busy with summer events! A couple of standouts: Global Franchise Summer Summit. We hosted a happy hour in partnership with Akerman LLP, our CEO Rachael Nemeth led a roundtable, and customer Robert Andersen of The Great Greek Mediterranean Grill joined a panel. The thread running through the sessions: scale isn't about owning more units, it's about building the leaders, systems and culture to operate each one with excellence. Paris Baguette North America Leadership Conference. Proud to be part of their continuous learning story, and Michelle Jagroop's keynote was a great reminder that growth doesn't stop at onboarding. International Franchise Association LA Franchise Business Network. We caught a Dodgers game with the SoCal franchise community. Great conversations, better hot dogs. Thanks to AMANDA BIALEK for pulling it together. Grateful for the people and conversations. Fall is right around the corner. See you on the road 🍁

Here we grow again! Our Learning + Development team is growing alongside CAVA, and I’m excited to add an LMS Administrator to help support the momentum we’re building. If you’re passionate about learning technology, improving the team member experience, and helping people grow their careers, take a look and apply! 🌱

Meet the newest additions to the Opus team 👋 Adrian Cruz and Aneri Zaran join as Customer Success Managers, helping operators get the most out of Opus from day one. Christopher Kovach joins as Product Specialist, working closely with customers on how Opus fits into their training programs. Devon Szklennik joins as Enterprise Sales Director, and Mario Garunrangseewong joins as Enterprise BDR, both focused on bringing Opus to more multi-location operators. Glad to have this group building the next chapter with us 🚀

Hiring is only step one. Retention is where training earns its keep. Bareburger has held the same mission since 2009, but scaling a team means training has to flex with it. We're excited to help tackle that challenge 🍔

Food scores up 22%, double-digit traffic, and sales growth YoY. That's what Bonchon has seen running training and ops through Opus. They didn't get there by mandating adoption. They earned franchisee trust first, centralizing resources and letting operators come to them voluntarily before rolling out a single required program. Once that trust was there, speed followed. Their most recent LTO training was built in under 4 hours, the fastest adoption Bonchon has seen at the store level. One in five team members train outside English. Opus auto-translates everything into all seven languages spoken across the workforce, so every restaurant runs the same standard. Full story in comments ✨

An agent that Jeffrey Silver and the team built for Opus Training flagged a fix that's saving the team $1,200 a month, on its own, in Slack. That's the kind of quiet infrastructure work that adds up 💸 If you're curious how a small, fast-moving engineering team scales without a big ops headcount, check out Jeff's talk this evening! He'll be in great company alongside Amol Kapoor, Daniel Avila, Jack Amadeo, Jack O'Brien, Qijia (Joy) Liu, and Rohan Gupta. Save yourself a seat: luma.com/agentics-4qd8

Opus Training is hiring across Sales, R&D, and Marketing 🎉 Our mission is to create a world where every deskless worker has a good job. Getting there takes people who can build the product, get it in front of the operators who need it, and help them see what's possible once frontline teams have the training tools they deserve. If that sounds like something you're in to, take a look at all our open roles: https://lnkd.in/ep8FqFNg