Journal Technologies

The best product roadmaps are built through collaboration with the people who use the software every day. At Journal Technologies, customer feedback plays a critical role in shaping our products and guiding our development. We spoke to Product Lead Brett Corbin about how that feedback makes its way into our eSeries platform. Read the full article here: https://lnkd.in/gFFnpwqB #JusticeTechnology #CaseManagement #CustomerFeedback #ProductRoadmap #JournalTechnologies

"We didn't want a system that would shape our processes, we wanted one that would adapt and evolve with us." In South Australia, the Courts Administration Authority (CAA) serves more than 1.8 million people across seven different case types. We spoke with David Connoley, Chief Information Officer, to learn how they handled modernization for such a large-scale organization. Read more about South Australia's rollout of eCourt: https://lnkd.in/gAYP24A5 #JusticeTechnology #CaseManagement #Australia #DigitalTransformation #JournalTechnologies

Did you know we publish a quarterly newsletter that you can have sent straight to your mailbox? The Journal Technologies Insider is a free, information-packed publication that helps you keep up to date with industry trends and technology developments that affect your court or justice agency - whether you're Journal Technologies customer or not. Interested? It takes less than 30 seconds to subscribe by clicking here: https://lnkd.in/g95qcqV9 #JusticeTechnology #GovTech #Newsletter #FreeSubscription #JournalTechnologies

Artificial intelligence is no longer a future concept in legal tech - it's actively reshaping how justice systems operate today. We spoke with Chief Technology Officer Kaushik Mehta about where AI stands now, where it's going, and what it means for our eSeries platform. Read more: https://lnkd.in/ezYKFYxh #JusticeTechnology #GovTech #ArtificialIntelligence #DigitalTransformation #JournalTechnologies

The Utah Prosecution Council has an interesting business model: using grant funds, they provide case management software and training to prosecutors across the state that opt in. Of course, finding the right balance between consistency and configurability throughout Utah is quite the challenge. When their organization chose to implement eProsecutor, building a platform that would work for different agencies was key. Ronald Weight is the IT Director for the Utah Prosecution Council, and he says cost efficiency is one reason for the system's rapid adoption. With 40+ of their agencies now operating on eProsecutor, in his words, "they can get it for a bargain." Read more about this unique implementation: https://lnkd.in/esHZt84x #JusticeTechnology #GovTech #Utah #DigitalTransformation #JournalTechnologies

It's no secret: the most successful organizations consistently improve their processes and look for ways to operate more efficiently. Connecticut's Board of Pardons and Paroles is a perfect example. Tara Brooks and her team partnered with Journal Technologies to implement just the second web-based pardon system in the country. The results have been transformative: - Applications processed annually jumped from 1.4k to nearly 2.2k - Accurate submissions increased by 30% - A 2-year backlog was reduced to just 6 months By embracing digital workflows and automation, the Board of Pardons and Paroles is changing the way they serve the public. Read the full story: https://lnkd.in/eiCGjS7T #JusticeTechnology #GovTech #Connecticut #DigitalTransformation #JournalTechnologies

As our 2025 User Conference draws to a close, we’re extremely grateful to everyone who attended the conference and made it so successful. Day two began with some amazing presentations from our customers, and the rest of the day included sessions on business rules, accessibility, driving system adoption, and much more. This was our first post-pandemic user conference, and we couldn’t have done it without the enthusiastic support of our customers and partners. To everyone who joined us in Los Angeles this week, thank you – we’ll see you next time.

Day 1 of our 2025 User Conference: ✅ It was a day of learning and collaboration at Hudson Loft, with topics ranging from hands-on courtroom tools to the future of artificial intelligence in justice systems. Chairman Steven Myhill-Jones and team kicked things off with an inspiring plenary this morning, and that energy continued throughout the day as customers dove into the nuances of their case management systems. Attendees, what was your favorite part of day one? Let us know in the comments below ⬇️

And just like that, our 2025 User Conference is underway! Our welcome reception at Moxy Hotels is filling up, and it’s been great to reconnect with so many of our customers as we look ahead to the conference starting in earnest tomorrow. Thanks to everyone who attended the welcome reception – we’ll see you in the morning!